Back

Audi Pittsburgh, A #1 Cochran Premier Brand

Pittsburgh, PA

4.8
436 Reviews

2050 Liberty Avenue

Pittsburgh, PA

15222

Directions

By Type

Showing 436 reviews

February 16, 2025

Worst service I have ever had. Dropped car off on Tuesday 7:30am for inspection, oil change and new wipers . Did not get car back until Thursday at 4:30pm. I called Tuesday at 4pm More

by Skosmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
My service guy not on list. Was Dave., Patrick McCulloch
Feb 18, 2025 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

Thank you for taking the time to share your experience with us. We are sorry to hear that it did not meet our standards for excellence, and we would like to learn more about where the breakdown in communication occurred. Please email us with best contact information and details about your visit at feedback@cochran.com so that we can better assist.

Feb 20, 2025 -

Skosmer responded

skosmer@ryconinc.com

February 16, 2025

Terrific people. Knowledgeable and responsive. I feel like they care. They reinforce brand excellence always. More

by amuscato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Feb 18, 2025 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

Thank you for the glowing review! It's our pleasure to help. We value your loyalty, and look forward to serving you again!

February 16, 2025

Professional and informative. They were really nice and kind and ready to assist. The kind that handle the service was excellent and friendly. More

by dcwilliams246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Massey, Robert Butchko
Feb 18, 2025 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

Thank you for the great review! It's our pleasure to help. We hope to see you again!

February 15, 2025

Every time I have been at the Dealership everybody has been, respectful, curtious and professional. More

by bobjendrasik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Mcculloch
Feb 18, 2025 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

Thank you for the kind review! We appreciate you making us your service home, and look forward to working with you again.

February 15, 2025

Very nice and dealt with a busy schedule still managed to fit me in and get my car fixed! More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Smith
Feb 18, 2025 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

We're happy to help get you the service you need! We appreciate you choosing us, and hope to work with you again.

February 12, 2025

Great service. The team is always professional, friendly and helpful. I am extremely happy with their service. More

by Fen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Smith
Feb 13, 2025 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

Thanks for the great review! It's our pleasure to help. We value your loyalty, and look forward to serving you again!

February 11, 2025

Audi Pittsburgh was great! They kept me up to date with the service of my vehicle, via text. They sent me a video of my vehicle explaining everything that was done and what it More

by jloeffert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave. I think. 5 star, Patrick McCulloch, Larry Pryor, Davor Puljic, Jon McMeans, Tim Doyle, Michael Massey, Robert Butchko, Thomas Arkusauskas, Josh Jacob
Feb 12, 2025 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

Thank you for the great review! We're especially glad to hear you appreciated our technician video feature. Please let us know if there's anything else we can do to assist- we hope to see you again!

February 10, 2025

David Smith and the Audi Service Team including Paul Resko and MaryJo Barthen have been stellar since purchasing my Q8 in 2021. They are responsive, patient and understanding. I know things will be done More

by Hcolaizzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Smith, Paul Resko, MaryJo Barthen
Feb 12, 2025 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

Thank you for taking the time to share your great experience with us! We appreciate the kind words, and will share your praise with our team. Thank you for your continued loyalty- we look forward to seeing you again!

February 09, 2025

Sales People are exceptional setting up service is easy and they are easy to deal with. Only problem I had was I gave them my car and it was detailed and they gave it back to me full of mud and disgusting. More

by Thomasmartin12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Autumn
Feb 12, 2025 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

Thank you for bringing your experience to our attention! We would like to know more about the dirt in your vehicle, and would appreciate the opportunity to make things right. Please email us with best contact information and details about your visit at feedback@cochran.com so that we can assist.

February 09, 2025

No issue with the service of my vehicle, but had I known that the work is completed off site, I would have NEVER leased at this location! All employees have been courteous and I did appreciate the Lyft ser More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Smith
Feb 12, 2025 -

Audi Pittsburgh, A #1 Cochran Premier Brand responded

Thank you for sharing your feedback with us! Due to the nature of our facility's location, our service team is not located on the same campus as our sales team. We apologize if there was any miscommunication regarding this, and hope for an opportunity to serve you again in the future!

...
27
...