
Audi Pittsburgh, A #1 Cochran Premier Brand
Pittsburgh, PA
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Worst service I have ever had. Dropped car off on Tuesday 7:30am for inspection, oil change and new wipers . Did not get car back until Thursday at 4:30pm. I called Tuesday at 4pm Dropped car off on Tuesday 7:30am for inspection, oil change and new wipers . Did not get car back until Thursday at 4:30pm. I called Tuesday at 4pm to see what was going on, car not done. Service dept said I needed new tires, but yet nobody called me to review any pricing. Car has only 19,000 miles. So no detailed pricing was giving to me just tires around $371-$380each and I need alignment done also. Again not detailed pricing giving. I said put new tires on. I called again on Wednesday around 3pm and service said still not done. I called again Thursday around noon and was told car still not done. A message was left on my phone Thursday around 3:30 that car was done. I picked it up and was told bill was $2300. Oh well it is what it is and I then was told they did not put new wipers on. This whole experience was terrible. I will never buy a car from this dealer again. More
Professional and informative. They were really nice and kind and ready to assist. The kind that handle the service was excellent and friendly. They were really nice and kind and ready to assist. The kind that handle the service was excellent and friendly. More
Audi Pittsburgh was great! They kept me up to date with the service of my vehicle, via text. They sent me a video of my vehicle explaining everything that was done and what it They kept me up to date with the service of my vehicle, via text. They sent me a video of my vehicle explaining everything that was done and what it needed. Lastly, they reached out to me when everything was done. I could not be more satisfied. More
David Smith and the Audi Service Team including Paul Resko and MaryJo Barthen have been stellar since purchasing my Q8 in 2021. They are responsive, patient and understanding. I know things will be done Resko and MaryJo Barthen have been stellar since purchasing my Q8 in 2021. They are responsive, patient and understanding. I know things will be done right the first time. I don’t worry about surprises when it comes to bringing my vehicle to Cochran. Thank you soo much. More
Sales People are exceptional setting up service is easy and they are easy to deal with. Only problem I had was I gave them my car and it was detailed and they gave it back to me full of mud and disgusting. and they are easy to deal with. Only problem I had was I gave them my car and it was detailed and they gave it back to me full of mud and disgusting. More
No issue with the service of my vehicle, but had I known that the work is completed off site, I would have NEVER leased at this location! All employees have been courteous and I did appreciate the Lyft ser that the work is completed off site, I would have NEVER leased at this location! All employees have been courteous and I did appreciate the Lyft service that I tried for the first time today. More