Audi Pittsburgh, A #1 Cochran Premier Brand

Was disappointed because of two things: 1. Car was in for recall service and tech noticed that the service engine light came on but didn’t tell customer. David called me at 2 PM to say that th Car was in for recall service and tech noticed that the service engine light came on but didn’t tell customer. David called me at 2 PM to say that the car was finished but never said anything more. To go over and above would be if they scanned to see what was wrong with it instead of telling me at 4 PM and then saying that I would have to bring it back another day so that they could scan it. You had the car all day! He said that the light was on whenever the car was brought in, but I just drove it 1 hour to the dealership and it was not on. 2. I was told since I was selling the car, they’d have sales run a price check on the car.. That was a nice gesture too, but was not delivered either. I picked the car up at 4 pm and was told they didn’t get to it. If you can’t deliver something, do not even mention it to your customer! I am very meticulous about my car and service, but I wasn’t impressed with my experience. More

Service appointment was easy to do. Everyone was very attentive when registering. Very thorough and time was correct. Everyone was very attentive when registering. Very thorough and time was correct. More

Service is good. A long wait for my car to be delivered from the remove garage back to the dealership, 😒 A long wait for my car to be delivered from the remove garage back to the dealership, 😒 More

Personnel are professional and knowledgeable. David Smith was articulate, erudite, engaging and personable. Happy that they are relatively close. David Smith was articulate, erudite, engaging and personable. Happy that they are relatively close. More

Scheduled appointment for routine oil change and routine maintenance. Pleasant interaction. Appreciated the complementary car wash. maintenance. Pleasant interaction. Appreciated the complementary car wash. More

Had a wonderful experience purchasing my new Q5. Jessica and Emily made it hassle-free and pleasant. Jessica and Emily made it hassle-free and pleasant. More

The service was top notch. My advisor was polite, professional, friendly, and respectful. He kept me informed on the status of my car service and could not have possibly been My advisor was polite, professional, friendly, and respectful. He kept me informed on the status of my car service and could not have possibly been more helpful. He is a credit to your dealership More

A very convenient dealership, that delivers on time work as scheduled. Front facing team is gracious and thoughtful. as scheduled. Front facing team is gracious and thoughtful. More

I think the service prices are inflated. Too much to plug into computer for it to diagnose problems. Too much to plug into computer for it to diagnose problems. More

Professional and courteous service. They are always willing to go the extra mile to help. The communication they provide over digital media with text and videos is priceless They are always willing to go the extra mile to help. The communication they provide over digital media with text and videos is priceless More