Audi Plano - Service Center

I was stuck with a car with a dead battery and it was almost closing time by the time my car was towed into the dealerhsip. Bryan rushed through the paper work and made sure he got a mechanic to take car almost closing time by the time my car was towed into the dealerhsip. Bryan rushed through the paper work and made sure he got a mechanic to take care of the battery before the closing time. I was out with the fixed car in about 30 mins. Saved my weekend! More

This is the first time working with Anthony Berry and it was a perfect experience! was a perfect experience! More

This visit was very good. Most of my 5-6 items were covered under extended warranty. Dealership coordinated with third-party insurer to replace cracked windshield. Didn’t f Most of my 5-6 items were covered under extended warranty. Dealership coordinated with third-party insurer to replace cracked windshield. Didn’t feel ripped off on oil change and tire rotation, or oversold in the video analysis texted to me by the mechanic. Sometimes the experience is mostly determined by the service advisor. Sawyer was excellent. More

Audi does a fantastic job with servicing both our cars. They always go the extra mile. They always go the extra mile. More

Excellent service at Audi Plano! Adrian is the best service advisor I’ve worked with—professional, honest, and always goes above and beyond. He made the whole process smooth and stre Adrian is the best service advisor I’ve worked with—professional, honest, and always goes above and beyond. He made the whole process smooth and stress-free. Highly recommend asking for Adrian! More

Great service! I always bring my car here and I never leave disappointed. They are friendly and the accommodative service is amazing I always bring my car here and I never leave disappointed. They are friendly and the accommodative service is amazing More

My service manager helped me solve my car repair issues in alignment with safety and affordability. in alignment with safety and affordability. More

Audi Plano provided exceptional service in addressing the issues with my vehicle. Service Advisor Mackenzie demonstrated outstanding professionalism and kept me well-informed throughout the entire process. issues with my vehicle. Service Advisor Mackenzie demonstrated outstanding professionalism and kept me well-informed throughout the entire process. More

The Audi Plano team are always kind, professional, and on their game!!! It’s always appreciated. their game!!! It’s always appreciated. More

Bryan in the service department is the reason I continue to return to the dealership. He consistently goes above and beyond to make sure you have a great customer experience. I will continue to return to to return to the dealership. He consistently goes above and beyond to make sure you have a great customer experience. I will continue to return to this dealership when my car needs service, specifically due to his customer service. More