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Audi Plano - Service Center

Plano, TX

4.8
446 Reviews

446 Reviews of Audi Plano - Service Center

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May 04, 2025

Excellent customer service. They promised to have my car done in less than 5 hours and they stuck to their word. Thank you!! Sawyer was great to work with. More

by avalencia0205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sawyer Hankwitz
May 02, 2025

The quality of service and friendliness is the reason we always come back even though we have to drive 30 minutes to get there. We will always be Audi of Plano customers. More

by johngrattan22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Cabrera
May 05, 2025 -

Audi Plano responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 28, 2025

We had the two year maintenance and inspection on our Audi A4, and our experience was excellent! The service advisor Bryan Cabrera was most helpful and answered all our questions. We highly recommend thi More

by dick_bowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Cabrera
Apr 29, 2025 -

Audi Plano responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 21, 2025

It was truly a great experience with Audi Plano. The professionalism and transparency is top notch. More

by bpgreenjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ibrahim
Apr 23, 2025 -

Audi Plano responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 20, 2025

The service was excellent. Everything was taken care of and the work was done very well. They made sure to send a video update as well More

by Nikitha Tamraparni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sawyer
Apr 22, 2025 -

Audi Plano responded

Hello Nikitha, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 01, 2025

This Audi Plano dealership deserves a 5 star + rating for excellence in customer service that is “second to none”. From day 1 of purchasing my dream car from this Audi Plano dealership, I have never been t More

by Encourager1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Mane
Apr 05, 2025 -

Audi Plano responded

Hello, we are pleased to hear you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2025

Thanks for taking care of me, was a little rough, but you have the right people in place. Great service! Thanks again! More

by Jameshound
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ibrahim
Apr 02, 2025 -

Audi Plano responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 28, 2025

Michael bush - always so professional and helpful - a true unicorn these days Best dealership I've had the experience of working with I live a LOT closer to other dealerships and I still drive to Pla More

by Aherz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Apr 01, 2025 -

Audi Plano responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 22, 2025

Everything from scheduling my service to having a date / time that worked with my schedule to the actual service itself was seamless. Not only was the maintenance that was due, performed to my expectati More

by bazan.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. David Adame, Ibrahim, Roger
Mar 24, 2025 -

Audi Plano responded

Hi, thank you for taking the time to leave a review for us at Audi Plano. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 21, 2025

The service is always great here. Everyone is very friendly and helpful. I enjoy coming here! More

by johncoulter102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benjamin
Mar 21, 2025 -

Audi Plano responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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