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Audi Plano - Service Center

Plano, TX

4.8
453 Reviews

453 Reviews of Audi Plano - Service Center

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August 23, 2023

Always a great experience at Audi of Plano. Great dealership with very professional & skilled staff. Thank You!! More

by Shailesh Patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veniamin
Aug 27, 2023 -

Audi Plano responded

Hi Shailesh, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 20, 2023

My rep was able to secure a rental vehicle and was able to get the service done ahead of schedule when I told hom my schedule was tight. More

by nminchenko1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Aug 28, 2023 -

Audi Plano responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Plano! Please don't hesitate to reach out if there's anything additional we can do for you.

August 16, 2023

I have nothing but great things to say about Audi Plano and the service I have received from them. In my travels I picked up 2 nails and ended with 2 flats on a sunday. Car was towed to Audi, I texted my More

by Glenag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert
Aug 21, 2023 -

Audi Plano responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Audi Plano and we hope to be of service again in the future.

August 15, 2023

James Merriman is an excellent Service Advisor. I would recommend him to anyone! Service was quick!! More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benjamin
Aug 19, 2023 -

Audi Plano responded

Hi Mike, we're happy you found our staff to be so supportive during your experience here at Audi Plano. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

August 10, 2023

I would highly recommend Audi Plano. James was very professional, helpful and knowledgeable . I always receive excellent customer service upon my arrival at the dealership. More

by Lucy Spasher Thuku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benjamin
Aug 14, 2023 -

Audi Plano responded

Hi Lucy, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Audi Plano and we hope to be of service again in the future.

August 04, 2023

I have been taking my Audis to Audi Plano for 17 years. Never a problem or issue and if there was, it was taken care of. Service and Sales Great. Always comfortable. No pressure with anything. More

by Calabresesteph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy in Service depth. I know David Adami.
Aug 08, 2023 -

Audi Plano responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Plano. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 03, 2023

Nicely greated and attended by the advisor allocated to the service. He explained the additional services recommended too and his recommendations. More

by Audi proud owner
Recommend Dealer
Yes
Employees Worked With
James
Aug 07, 2023 -

Audi Plano responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 15, 2023

Michael is always friendly, helpful, and communicates in a timely manner. Everyone in the service depart at plano audi are also friendly and helpful. More

by Tiffany Drews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bush
Jul 19, 2023 -

Audi Plano responded

Tiffany, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Audi Plano. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 04, 2023

The dealership is awesome. However the front desk service guy Andrew I believe was his name was rude, unprofessional and not very nice. More

by cquino74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 06, 2023 -

Audi Plano responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 27, 2023

Great and professional personal! Simply put: “the best of the best!!” My cont kept me abreast of the work being, More

by Glenn
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Benjamin
Jun 30, 2023 -

Audi Plano responded

Hi, we appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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