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Audi Plano - Service Center

Plano, TX

4.8
446 Reviews

446 Reviews of Audi Plano - Service Center

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July 15, 2023

Michael is always friendly, helpful, and communicates in a timely manner. Everyone in the service depart at plano audi are also friendly and helpful. More

by Tiffany Drews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bush
Report | Print
Jul 19, 2023 -

Audi Plano responded

Tiffany, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Audi Plano. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 04, 2023

The dealership is awesome. However the front desk service guy Andrew I believe was his name was rude, unprofessional and not very nice. More

by cquino74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jul 06, 2023 -

Audi Plano responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 27, 2023

Great and professional personal! Simply put: “the best of the best!!” My cont kept me abreast of the work being, More

by Glenn
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Benjamin
Report | Print
Jun 30, 2023 -

Audi Plano responded

Hi, we appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

June 24, 2023

Anthony was an amazing communicator and took care of every detail of my cars service. He is thorough, fast, and 100% transparent! More

by honey.jessica
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony, Service Advisor
Report | Print
Jun 27, 2023 -

Audi Plano responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 20, 2023

Gilbert is fantastic. Gets me in and takes care of everything I need done. Audi Plano is very good and I look forward to going back there. More

by Jcombs0318
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gilbert Salas
Report | Print
Jun 23, 2023 -

Audi Plano responded

We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

June 19, 2023

I absolutely love this dealership. Each service gentlemen I work with provides above average service. The explanations and suggestions for car service and maintenance are never pushy More

by Huneiipot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benjamin
Report | Print
Jun 22, 2023 -

Audi Plano responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 16, 2023

Excellent customer service and communication. Worked with Ven in the Service department and will plan to do so in the future. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ven
Report | Print
Jun 19, 2023 -

Audi Plano responded

Hello Jeff, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 15, 2023

Michael Bush did an excellent job, excellent communication and very helpful. He takes the time to explain and follow up. Promised kept and represents Audi well. More

by Joed469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bush
Report | Print
Jun 19, 2023 -

Audi Plano responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 10, 2023

The service manage is a very professional person with tremendous personality. He has assisted me for the last 4 years at the Audi Plano location. More

by glaynew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bush
Report | Print
Jun 14, 2023 -

Audi Plano responded

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Plano. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jun 15, 2023 -

glaynew responded

Thank you

June 09, 2023

Had service work performed yesterday. Work was done as promised and in the time stated. James Merriman is the best service person I have worked including from Sewell. More

by faw6515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with sales
Report | Print
Jun 13, 2023 -

Audi Plano responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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