Audi Plano - Service Center

After visiting several dealerships unsuccessfully looking for a new vehicle, I visited Audi Plano. I was greeted by Edgar Diaz (Sales Rep) and from the start, the buying experience, in a positive fashion for a new vehicle, I visited Audi Plano. I was greeted by Edgar Diaz (Sales Rep) and from the start, the buying experience, in a positive fashion, was completely different than anything I’ve ever experienced at a high end car dealership. If you want an informative professional to guide you successfully through the buying process, as he did with my wife and I, go to Audi Plano and ask for Edgar. You will not be disappointed! More

I bought my first Audi and it was such an awesome experience! Buying a car can be such a hassle and these guys made it incredible!! Ricky, Izzy and Neil were so nice and helpful! I have my dream car experience! Buying a car can be such a hassle and these guys made it incredible!! Ricky, Izzy and Neil were so nice and helpful! I have my dream car now! Thank you!! More

Great Buying Experience Anna Hicks was very professional and accommodating. Made the car buying process very easy! Was able to trade in my car and get a new Q7. Anna Hicks was very professional and accommodating. Made the car buying process very easy! Was able to trade in my car and get a new Q7. More

Yomi is your guy! He was very knowledgeable and understanding to my needs/wants. If you’re in the market, reach out to Yomi @ Audi Plano. understanding to my needs/wants. If you’re in the market, reach out to Yomi @ Audi Plano. More

They wanted 1000 dollars for a licence plate installation. I talked to the manager and he was telling me that this is an ok price. Went to an Audi dealer nearby and they did it for FREE. installation. I talked to the manager and he was telling me that this is an ok price. Went to an Audi dealer nearby and they did it for FREE. More

Hunter. Hunter. Hunter. This gentleman is amazing. Every time I need service done on my S5 he has taking great care of me. I had a issue where I had to go get emergency service done on my car at another Aud time I need service done on my S5 he has taking great care of me. I had a issue where I had to go get emergency service done on my car at another Audi location. Called Hunter (Service Manager) he put me in a car and assisted the other Audi location with my car. Not only does Hunter make you feel important he takes care of you like family. Hunter if you get to see this you made sure this Veteran (Army) will be a lifetime customer. Also there is a gentleman that handles finance sad I can't remember his name at the time. He has a love for Peru like I do. Everytime he always check to make sure I am taking care of also. More

Warranty repairs ...or not On Sunday traveling I started my trusty Audi and was greeted with a Check Engine and glow plug light. This concerned me so much that I thought it best On Sunday traveling I started my trusty Audi and was greeted with a Check Engine and glow plug light. This concerned me so much that I thought it best to go to the nearest dealership. Sadly I chose this place. After a normal check in, the service stopped. I was notified that my previous warranty repair was broken and surely the other dealer must have done shoddy work. Six months ago and 10k miles ago. After refusing to warranty by the service manager I was sent on my way. I will have the warranty repair done at my normal dealership tomorrow with the same standard of service I have always enjoyed. I will not ever return to or do business with this dealership nor recommend to anyone as the value of that 5 to 6 hundred dollar part was far more important to them than my health or satisfaction. More

Audi plano A4 service 55k Hi I took my 2011 Audi A4 for a 55000 miles service. Bill came up to 2000$. (Oil change, coolant, brake fluid) I was over billed 300+$ for Tire Hi I took my 2011 Audi A4 for a 55000 miles service. Bill came up to 2000$. (Oil change, coolant, brake fluid) I was over billed 300+$ for Tire-rotate and Wheel balancing (which was never done) They promised a refund for Tire works that was never done. But later realized that they cheated me, I never got my refund. Please stay away from Audi-Plano-Service. More

I had a great experience at Audi Plano! I shopped around at several dealerships as most car buyers do, and was exceptionally pleased by the service I received from salesman Joe Peer. He was I shopped around at several dealerships as most car buyers do, and was exceptionally pleased by the service I received from salesman Joe Peer. He was very attentive to my needs and was incredibly knowledgeable about all of the features Audi has to offer. If i shopped at Audi Plano first, I might not have gone anywhere else. I love my Q5! More

Service is low star Poor quality service center, mediocre for luxury cars and whole set up as well as experience at the service is 1 star. Unfortunately we have to bring Poor quality service center, mediocre for luxury cars and whole set up as well as experience at the service is 1 star. Unfortunately we have to bring car to this dealer as It is nearer. Paid 5000 For Audi care and protection for nothing. They will just rip you off saying read the policy. Next time should try Audi Dallas. Also most dealers services call to find out experience with them, but not with this dealer. More