Audi Plano - Service Center

We have been a client and proud owners of a TTS and an S5 for 3 years. Boardwalk Audi is always Very Welcoming, with Professional Service and Advice. Their Fine Staff always Very Proactive and Patient in for 3 years. Boardwalk Audi is always Very Welcoming, with Professional Service and Advice. Their Fine Staff always Very Proactive and Patient in every Dept. Management and Staff, alike, are always listening, responsive, polite and comforting...whatever the situation may require. We will continue to be a client of and recommend to others, that they are "missing the boat" (along with a superior driving experience ) if NOT shopping at Boardwalk Audi. Kindest Regards, Fredric H. Hill More

I was driving by Boardwalk Audi today and decided to stop and ask a question regarding my Bluetooth. I thought I was doing something wrong but found out that it's defective. The service was excellent and Ale and ask a question regarding my Bluetooth. I thought I was doing something wrong but found out that it's defective. The service was excellent and Alex Feller was brilliant as always. I made a service appt. for Tuesday and am looking forward to driving the Q5 they always give me for a loaner. In fact, once I grow out of my "Convertible" stage I plan on purchasing one and I want Alex to sell it to me. I purchased my first Audi from DFW Audi and my recent one at Boardwalk. The customer service is above and beyond and will never go anywhere else. Thanks Guys and have a Happy Thanksgiving! More

We love our Audi 8L. We are very please with your continued service and care of our vehicle. We will buy another car from you! continued service and care of our vehicle. We will buy another car from you! More

I love the service I get at Boardwalk Audi. The team there is really friendly and always ready to help! You can't find better service! there is really friendly and always ready to help! You can't find better service! More

My service advisor was attentive, thorough, and very friendly. Overall, my time spent in and out of the service area was very accommodating. I was informed at every milestone during the service when m friendly. Overall, my time spent in and out of the service area was very accommodating. I was informed at every milestone during the service when my vehicle would be completed. My only concern, is that in the future, the service department thoroughly cleans the exterior of the vehicles meaning cleaning the wheels and the removal of water spots after the vehicle has been washed. Personally, I would like to have the vehicle returned to me as though it was first delivered/purchased. A small wrinkle that can be corrected, but nonetheless my overall experience at this dealership was/has been very exceptional. More

My overall experience was highly positive--service was highly professional. I dropped my car off for the 35K service. I was greeted right away. David already had my papers ready since I had called earl highly professional. I dropped my car off for the 35K service. I was greeted right away. David already had my papers ready since I had called earlier. I got a loaner car and was out of there in 10 minutes. There were a few things required to be ordered and with the weekend needed extra time. My expectations on when the car would be ready were managed. More

Very simple, I get what I expect from a dealership and more. The staff are very kind, helpful and work very hard to fix my car and make me happy. Thank you christian and thank you Boardwalk. Dr. Josep more. The staff are very kind, helpful and work very hard to fix my car and make me happy. Thank you christian and thank you Boardwalk. Dr. Joseph Bachir More

Christian has been extremely helpful in getting my car serviced at Boardwalk Audi. He is prompt, reliable, and considerate of my schedule. I recommend Christian and Boardwalk Audi. serviced at Boardwalk Audi. He is prompt, reliable, and considerate of my schedule. I recommend Christian and Boardwalk Audi. More

There is not enough room to write all of the wonderful things I could say about David Adame. He is by far the BEST service adviser we have ever known. He is the sole reason we come to Boardwalk Audi for things I could say about David Adame. He is by far the BEST service adviser we have ever known. He is the sole reason we come to Boardwalk Audi for service. I could easily pay half the price elsewhere, but I come to Boardwalk because I know it will be done right and David will take care of us. Every time we come in for service, David is friendly and helpful. He always gets our auto work done quickly and efficiently. We will never go anywhere else as long as David is at Boardwalk Audi. More

I was greeted promptly by alex feller and he referred me to Christian Greer. My car was serviced in a timely manner, I would highly recommend Boardwalk Audi and its staff! to Christian Greer. My car was serviced in a timely manner, I would highly recommend Boardwalk Audi and its staff! More