Back

Audi Plano - Service Center

Plano, TX

4.8
451 Reviews

451 Reviews of Audi Plano - Service Center

Sort by
September 27, 2011

christian was very friendly and took care of my car immediately. he kept me informed of the repairs to be completed, the price to pay and called back to keep me up to date. audi landed me a nice q5 w More

by vlepice
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christian Greer
Sep 27, 2011 -

Audi Plano responded

Thank you for sharing your service experience at Boardwalk Audi with Christian Greer. Please let us know anytime we can be of service and we would like to earn your business on an Q5 or A6. You have our apology for whatever you experienced a few months back and we are committed to nothing less than excellence in our sales and service departments. We appreciate you and your DealerRater review.

September 20, 2011

Every time I drive into the dealership, Alex Fuller receives me with a HUGE smile. He gives great customer service and always has answers to my questions. He showed me how to use the valet key and how More

by romortiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fuller and David Adame, David Adame
Sep 20, 2011 -

Audi Plano responded

Maria, thank you for placing your confidence in Boardwalk Audi. Please do not hesitate to contact Alex Feller, David Adame or Jose Mejia whenever we can be of service to you. Thank you for taking the time to share your Boardwalk Audi service experience. Thank you for all the referrals as well. We appreciate you. Have a great week and enjoy these cooler temperatures.

September 20, 2011

David is my service advisor and always takes excellent care of me. He gets me in and out of there fast and explains exactly what is going to be done and how much it will cost. I needed a part and he had More

by hamoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David and Alex, David Adame
Sep 20, 2011 -

Audi Plano responded

Thank you for placing your confidence in Boardwalk Audi. Please do not hesitate to contact David Adame or Alex Feller whenever we can be of service to you. Thank you for taking the time to share your Boardwalk Audi service experience. Have a great week and enjoy these cooler temperatures.

September 20, 2011

I recently brought my car in to pick up my plates after they had been delivered to me. I was offered a car wash by Ethan and when the car was brought back he came to inform me that my oil light came on as More

by Sun&Shade
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ethan and Alex
Sep 20, 2011 -

Audi Plano responded

Thank you for sharing your recent service experience at Boardwalk Audi. Please don't hesitate to let any of us know when we can be of further service to you. Have an outstanding week and enjoy these cooler temperatures.

September 19, 2011

David always goes out of his way to make sure my car is taken care of. As always he goes above and beyond what I would expect. Thanks to everyone at Boardwalk for making my car service experience a great More

by intl4700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Adame, David Adame
Sep 19, 2011 -

Audi Plano responded

Thank you for placing your confidence in Boardwalk Audi. Please do not hesitate to contact David Adame whenever we can be of service to you. Thank you for taking the time to share your Boardwalk Audi service experience. Have a great week and enjoy these cooler temperatures.

September 07, 2011

I remember reading a few negative reviews on Yahoo about Boardwalk Audi for service, and was expecting average or sub-par service. This visit turned out way better than any of the service visits I've had at More

by papaya38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Owen
Sep 07, 2011 -

Audi Plano responded

Thank you for placing your confidence in Boardwalk Audi. Please do not hesitate to contact Randy Owen whenever we can be of service to you. Thank you for taking the time to share your Boardwalk Audi service experience. Have a great week and enjoy your Audi.

September 03, 2011

Was in today for the free car wash. Jose greeted me and was, as always, friendly. My only complaint was that they didn't open the back and clean around the lift gate. Otherwise, the service was perfect. More

by allenaudidriver
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose
Sep 03, 2011 -

Audi Plano responded

We want to thank you for placing your confidence in Boardwalk Audi. Please do not hesitate to contact Jose or any of us whenever we can be of service to you. Thank you for taking the time to share your Boardwalk Audi experience. Thanks for sharing your feedback on our complimentary car wash for Boardwalk Audi customers. Enjoy your Labor Day weekend.

August 29, 2011

We have been customers of Boardwalk (Audi) for more than a decade and continue to be impressed by the level of care and assistance we receive from the employees - from sales to finance. David Adame, our ser More

by lisapsams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Adame, David Adame
Aug 29, 2011 -

Audi Plano responded

We want to thank you for placing your confidence in Boardwalk Audi. Please do not hesitate to contact David Adame whenever we can be of service to you. Thank you for taking the time to share your Boardwalk Audi service experience. We appreciate you and stay cool in this Texas heat this week.

August 27, 2011

I ran over a nail in the road on the way into work on a Monday morning. I was almost to work when the warning light on my dash came on notifying me of low tire pressure in my front left tire. I decided t More

by Catherine Hayburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Christian
Aug 27, 2011 -

Audi Plano responded

We sincerely appreciate you placing your confidence in Boardwalk Audi and we are glad to get your tire fixed in a timely manner. Please do not hesitate to contact Christian Greer or Jose Mejia whenever we can be of service to you. Thank you for taking the time to share your Boardwalk Audi service experience with us. We appreciate you very much.

August 23, 2011

Christian is always warm, friendly and very knowledgeable. I count on him to keep my car running smoothly. In the many years I've been using this dealership, I've always been pleased with the s More

by rbaker70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
christian greer
Aug 23, 2011 -

Audi Plano responded

We sincerely appreciate you placing your confidence in Boardwalk Audi. Please do not hesitate to contact Christian Greer whenever we can be of service to you. Thank you for taking the time to share your Boardwalk Audi service experience with us. We appreciate you very much.

...
42
...