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Audi Plano - Service Center

Plano, TX

4.8
453 Reviews

453 Reviews of Audi Plano - Service Center

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August 31, 2024

I highly recommend this Audi dealership. The prices are reasonable and the service is outstanding from start to finish. More

by neville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benjamin
Report | Print
Sep 05, 2024 -

Audi Plano responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 24, 2024

Service customer is good. The people who helped me always clarified my questions. I would like to return very soon. More

by Nata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge, James Benjamin
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Aug 31, 2024 -

Audi Plano responded

Hello Nata, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 05, 2024

I found the staff to be highly professional and extremely courteous. Their customer service and knowledge is impeccable. More

by Milton J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benjamin
Report | Print
Aug 07, 2024 -

Audi Plano responded

Hi Milton, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

July 28, 2024

Audi Plano is an outstanding dealership and their service department is phenomenal. I would highly recommend them! More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Cabrera
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Jul 30, 2024 -

Audi Plano responded

Hi Scott, thank you for your positive review. We're happy to have been of service to you. Thanks again for the recommendation, and have an amazing day!

July 10, 2024

Always professional and courteous always kept in the loop as to progress of repairs are More

by Joel frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor bryan
Report | Print
Jul 11, 2024 -

Audi Plano responded

Hi Joel, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Audi Plano. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 03, 2024

We overpaid for an oil change and because the car had not reach 10000 miles you charged us for services we did not recieve. Needless to say that was it. I have a BMW I bought at Sewell so you can guess why I More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Benjamin
Report | Print
Jul 04, 2024 -

Audi Plano responded

Hello Keith, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (972) 249-0905 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

June 18, 2024

The service here I received with my rep Anthony Berry was excellent. He was super helpful and listened to my needs as a customer. Grateful for him making my experience as smooth and simple as possible. Highl More

by kzadran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Berry
Report | Print
Jun 19, 2024 -

Audi Plano responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 18, 2024

I really appreciate the service I get on my cars . I highly recommend Jorge and Audi Plsno. More

by Bawinston1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge, James Benjamin
Report | Print
Jun 19, 2024 -

Audi Plano responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Audi Plano and we hope to be of service again in the future.

June 15, 2024

The service dept did a good job getting me in and out for my 20k service More

by Braddthom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Jun 19, 2024 -

Audi Plano responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 12, 2024

Excellent service once again. Scheduled an oil change and state inspection. The Service rep contacted me once the techs had a chance to look at the car. They recommended an ali More

by lidabit1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Report | Print
Jun 14, 2024 -

Audi Plano responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

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