Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Audi Rancho Mirage

Rancho MIrage, CA

Overview
Employees
Reviews
Vehicles
4.9
136 Reviews
Conveniently located near Palm Springs, Audi Rancho Mirage proudly serves the greater Coachella Valley with an unwavering passion for luxury vehicles and exceptional service. As a member of indiGO Auto Group, our dealership exemplifies a commitment to excellence, driven by a shared enthusiasm for the art of automotive innovation and exceptional customer care. Backed by a network of franchised dealerships across the United States, indiGO Auto Group brings unparalleled expertise and resources to elevate every customer experience.
Contact Dealership

71265 California 111

Rancho MIrage, CA

92270

Directions

By Type

Showing 136 reviews

September 28, 2022

The service intake staff are awesome. The people performing the service needs assistance in performance. More

by Batongirl2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Both intake staff in the service dept.
Report | Print
Sep 29, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage. We are happy to hear that you had a great experience with our service intake staff and we apologize for the inconvenience you experienced with our service technicians. Your feedback has been shared with our team and we will work to improve our performance. Thank you for your business and we hope to see you again soon!

September 28, 2022

Great customer service, staff extremely attentive and helpful. I was greeted when I walked into the lobby, adressed by my last name. Process only took a few min to get me into a loaner car, which was a b More

by jmstelmach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Preston
Report | Print
Sep 29, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage. I'm glad to hear our team was attentive and helpful during your visit. Our goal is to make sure each and every one of our guests has a positive experience, so I'm happy to hear we were able to do that for you. We hope you'll come back and see us again soon!

September 26, 2022

The dealership had very professional and knowledgeable staff. Service advisor Jason was very helpful during this process More

by adam duran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Sep 29, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Adam. I'm glad to hear our staff was professional and knowledgeable--especially Jason, who you worked with directly. We aim to provide the best possible experience for our customers and it sounds like we were able to do that for you. Thank you for your business and I hope you'll come back to see us again in the future.

September 25, 2022

Lorena excellent greeted me good knowledge very responsive kept me informed simply went above and beyond More

by Wjwilkie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena
Report | Print
Sep 29, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage. We're glad to hear that your experience with Lorena was excellent and that she was responsive and accommodating. Thank you also for mentioning that she went above and beyond in meeting your needs. We'll be sure to pass on your compliments to her. We hope to see you back at our dealership soon!

September 24, 2022

The great thing about this service is Lorena the service assistant who is so helpful and knowledgeable. She is always eager to make my service easy. Bravo Lorena! More

by Fracarpsla
Recommend Dealer
No
Employees Worked With
Loreena
Report | Print
Sep 30, 2022 -

Audi Rancho Mirage responded

Thank you for your kind words about Audi Rancho Mirage and our service team. Lorena is a valuable member of our team and we're glad she was able to exceed your expectations. If there is anything we can do to make your next experience with us a 5-star one please don't hesitate to reach out! We appreciate your business and hope you'll visit us again soon.

September 23, 2022

Friendly, efficient service. Bought this car at this dealer and have had all service performed on it there. Always a pleasant experience. More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena Martinez
Report | Print
Sep 29, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Gary. We're so happy to have been able to serve you as your Audi dealer and service center. It's great to know that you've had a positive experience with us every step of the way. We hope to continue providing excellent service and products for years to come!

September 23, 2022

I am waiting for the call to fix the car to be fixed. They we’re suppose to get parts and call me . I have called the dealership 2 weeks ago but no one called. More

by driluthra
Recommend Dealer
No
Employees Worked With
Andy
Report | Print
Sep 29, 2022 -

Audi Rancho Mirage responded

Hello, Thank you for bringing this to our attention. I apologize that your experience with Audi Rancho Mirage has been less than satisfactory. Our goal is always to provide the best possible service and we clearly have not done that in this case. I would like to look into what happened and get this resolved as soon as possible. Please call me at your earliest convenience so we can discuss further. Thank you for your business and patience as we work to correct this issue.

September 23, 2022

Great experience. Was able to get car quickly. Would do business again. Thanks Ben Villareal More

by kartik88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Villareal, Brian Dorame
Report | Print
Sep 29, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage! I'm glad to hear you had a great experience and that our team was able to get you into the car of your dreams quickly. We hope to do business with you again in the future. Thank you for your kind words and support.

September 23, 2022

Jeremiah was professional and easy to work with. Knowledge- excellent sales ability. If I still owned my business , I would do my best to offer him a position. More

by jayjoapfeld
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Valentines
Report | Print
Sep 29, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Jay. I'm glad to hear Jeremiah was professional and easy to work with; he's a valuable member of our team. We appreciate your kind words about his knowledge and sales ability; he strives to provide the best experience possible for our customers. I'll be sure to pass along your compliments to him. If you ever need assistance with anything else while you're in our area, please don't hesitate to reach out. We hope to see you again soon!

September 22, 2022

Easy and efficient process with polite and informed team. Low stress. They work hard to get you in and out. More

by johnrwallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou, Lorena
Report | Print
Sep 29, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, John. We're glad to hear that you had a positive experience with our team and that the process was easy and efficient for you. We appreciate your business and look forward to serving you again in the future.

1
...
12
13
14