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Audi Rancho Mirage

Rancho MIrage, CA

Overview
Employees
Reviews
Vehicles
4.7
244 Reviews
Audi Rancho Mirage delivers a luxury automotive experience tailored to drivers throughout the Coachella Valley and beyond. Our team is committed to providing a transparent, personalized approach to every interaction, whether you’re shopping for a new Audi, exploring Audi Sport performance models, or servicing your vehicle with factory-trained technicians. We pride ourselves on creating long-term relationships built on trust, professionalism, and attention to detail. From Palm Springs to Indian Wells, La Quinta, and Rancho Mirage, Audi enthusiasts choose our dealership for a modern retail experience that reflects the sophistication of the Audi brand. As part of indiGO Auto Group, Audi Rancho Mirage is proud to represent a collection of world-class luxury automotive retailers focused on exceptional client experiences.
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71265 Highway 111

Rancho MIrage, CA

92270

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Showing 244 reviews

October 19, 2022

Great service experience, friendly, seamless, and efficient. Even paid for R/T Lyft while the car was being worked on. More

by railguy8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
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Oct 20, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage. We're glad to hear that you had a great service experience and that our team was friendly and efficient. We appreciate your business and are happy to have been able to provide you with a Lyft while your car was being worked on. Thank you for choosing Audi Rancho Mirage.

October 19, 2022

Really friendly staff. Very attentive to my needs. Service dept. gets it right first time, every time. More

by jlw42052
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GM Gregg is the best.
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Oct 20, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage. We are thrilled to hear that our team was able to provide you with excellent service and that our service department was able to meet your needs. We hope you'll visit us again in the future!

October 19, 2022

The service department staff worked together to assist me. They were friendly, professional and efficient. More

by Jannajalbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Preston
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Oct 20, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Janna. I'm glad to hear that our service department staff was able to assist you in a friendly, professional and efficient manner. We appreciate your business and hope you'll choose us for all of your Audi needs in the future.

October 15, 2022

Very pleasant staff. Efficient and competent . Work was done at the posed time. Car runs well More

by ssnukal@mac.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Preston
Report | Print
Oct 20, 2022 -

Audi Rancho Mirage responded

Thank you for your kind words. We're so happy to have been able to service your Audi Rancho Mirage and have it running smoothly. Our team is passionate about providing efficient and competent service, and we're glad that we were able to do so during your visit. Thanks for choosing us!

October 14, 2022

Andre was a very good service manager and extremely knowledgeable and attentive. My vehicle was completely serviced for all the known issues and delivered in advance of my promised time. Great job by A More

by rsquebec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre
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Oct 20, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage. We are glad to hear that Andre was able to take care of all your service needs and that you were happy with the results. We appreciate your business and look forward to seeing you again soon.

October 14, 2022

Jason is always smiling and so kind, work gets completed in a timely manner. Will always buy Audi More

by Rheamaria44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
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Oct 20, 2022 -

Audi Rancho Mirage responded

Thank you for your kind words about Jason, Rhea. We're so happy to have him on our team and appreciate his smiling face and dedication to timely work. We hope you'll continue to buy Audi vehicles in the future!

October 14, 2022

My appointment was at 9:30 Lorena met me at 9:20 with a friendly smile. This group if friendly professional and my car was ready as promised and they even washed it for me I highly recommend this dealershi More

by Renakearney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena
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Oct 20, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Rena. I'm glad to hear that Lorena was able to meet you early and that your car was ready on time. We appreciate the positive feedback and hope you'll visit us again in the future.

October 13, 2022

Service was great. Setting up the appointment was confusing. They associated me with an Audi I don’t own anymore. Also the scheduler had no information on my car. I was More

by PaulPSDesign
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre
Report | Print
Oct 20, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Paul. We're glad to hear that you had a positive experience with our service team. I apologize if there was some confusion when setting up your appointment. Our team is working hard to ensure all of our scheduling processes are as streamlined as possible, and we appreciate your feedback so we can continue to improve. Thanks again for choosing Audi Rancho Mirage and I hope you'll visit us again in the future.

October 13, 2022

Ben in sales was very courteous and was willing to work with us on the purchase price. Brian in finance took care of us quickly and did not try to upsell. Overall recommend this dealership. Was worth driv More

by hashimsayeed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben and Brian
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Oct 20, 2022 -

Audi Rancho Mirage responded

Thank you for your kind words about Audi Rancho Mirage, Sayeed. I'm glad to hear that you had a positive experience with our team, from Ben in sales to Brian in finance. We appreciate the opportunity to serve you and we hope you'll visit us again when your automotive needs arise. Sincerely, The Audi Rancho Mirage Team

October 13, 2022

Walk-in current Audi customer who already reviewed on line with Indio-direct - including monthly leasing information nothing changed at dealership. No additional incentives (all advertised Costo Auto More

by Dpmarkling
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Guzman
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Nov 28, 2022 -

Audi Rancho Mirage responded

Thank you for your loyalty to Audi Rancho Mirage. I'm sorry that our dealership did not live up to your expectations during your recent visit. Our team strives to provide an exceptional experience for each and every customer, and it sounds like we fell short on this occasion. I would like to apologize for any inconvenience or frustration that our team caused you. We will work to correct the issues you experienced and make sure that we do better in the future. If there is anything we can do to assist you with your Audi ownership in the future, please don't hesitate to let us know. We appreciate your business and look forward to serving you again in the future.

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