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Audi Rancho Mirage

Rancho MIrage, CA

Overview
Employees
Reviews
Vehicles
4.8
290 Reviews
Audi Rancho Mirage delivers a luxury automotive experience tailored to drivers throughout the Coachella Valley and beyond. Our team is committed to providing a transparent, personalized approach to every interaction, whether you’re shopping for a new Audi, exploring Audi Sport performance models, or servicing your vehicle with factory-trained technicians. We pride ourselves on creating long-term relationships built on trust, professionalism, and attention to detail. From Palm Springs to Indian Wells, La Quinta, and Rancho Mirage, Audi enthusiasts choose our dealership for a modern retail experience that reflects the sophistication of the Audi brand. As part of indiGO Auto Group, Audi Rancho Mirage is proud to represent a collection of world-class luxury automotive retailers focused on exceptional client experiences.
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71265 Highway 111

Rancho MIrage, CA

92270

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Showing 290 reviews

October 08, 2022

My sales representative was absolutely perfect. His name is Jeremy and we are so pleased with him and all he did for us. Bryan the sales manager for Audi Rancho Mirage is amazing in every way too. More

by Hylandhogan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Bryan
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Oct 10, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage! We're so glad Jeremy was able to help make your purchase a great experience and that Bryan was able to provide excellent customer service. We hope you enjoy your new electric vehicle and please don't hesitate to reach out if you have any questions or need assistance with it in the future. Thank you for being a part of the Audi family!

October 07, 2022

Audi Rancho Mirage has been very professional and communicative before, during and after my service appointments. I am pleased with the work and experience. More

by Chrishmodern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
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Oct 10, 2022 -

Audi Rancho Mirage responded

Thank you for your kind words, Chris. We're happy to hear that you've had a positive experience with our team and that the work we've done on your Audi has met your expectations. We hope you'll continue to choose us for all of your future service needs.

October 07, 2022

Audi Rancho Mirage provides consistently good, professional and friendly service. I have always had a good experience. Thank you! More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Oct 10, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Janet! We're glad to hear that you've always had a positive experience with us and we'll continue striving to meet your expectations. Thank you for your business and we hope to see you again soon.

October 06, 2022

Service took longer than expected. Said car was washed and it wasn’t. Very unhappy. More

by kcarr365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason
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Oct 12, 2022 -

Audi Rancho Mirage responded

Dear Mrs. Carr, Thank you for choosing Audi Rancho Mirage and writing a review. I am sorry to hear that your service experience did not meet your expectations. Our goal is to provide the best possible service and we are disappointed to learn that we failed in this instance. Please accept our sincere apologies and know that we take your feedback seriously. We would like to invite you back for a complimentary service appointment so that we can make it right. If you have any further questions or concerns, please do not hesitate to contact us. Thank you for your business and have a great day.

October 06, 2022

Great service and overall experience. Was in and out very quickly and everyone was very friendly. More

by Heath Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena Martinez
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Oct 10, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Heath! I'm glad to hear that you had a great experience and our team was able to take care of you quickly. We appreciate your business and hope to see you again soon.

October 06, 2022

Customer Service by Lorena Martinez is as good as it gets. She is A+++ ! Rick Ruby More

by Fruby3035
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena Martinez
Report | Print
Oct 10, 2022 -

Audi Rancho Mirage responded

Thank you for your kind words about our team here at Audi Rancho Mirage, Rick. Lorena Martinez is a valuable member of our staff and we're happy to know that she was able to provide excellent customer service during your visit. Thank you for the opportunity to recognize her efforts. We hope you'll visit us again in the future and thanks for choosing Audi Rancho Mirage.

October 06, 2022

Extremely efficient and friendly. Made the process easy and informative Both gentlemen were very helpful More

by Complimentsltd
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick and Brian
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Oct 10, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage. I'm glad to hear Rick and Brian were able to provide you with excellent customer service. We aim to make the car buying process as smooth as possible and it sounds like they did just that. Thank you for your business and we hope to see you again soon!

October 06, 2022

It was a wonderful experience service advisor Lorena Martinez is very good and efficient returning calls and communicating More

by Art
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena Martinez
Report | Print
Oct 10, 2022 -

Audi Rancho Mirage responded

Thank you for your kind words about Audi Rancho Mirage, Art. We're happy to hear that our service advisor, Lorena Martinez, was able to provide you with excellent service and communication. We'll be sure to pass on your compliments to her. We hope you'll choose Audi Rancho Mirage for all of your future automotive needs. Thank you for choosing us!

October 06, 2022

Clean, efficient, friendly, diligent. The team did a great job! I look forward to my next service. More

by Krkruger513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre
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Oct 10, 2022 -

Audi Rancho Mirage responded

Thank you for your kind words, and for choosing Audi Rancho Mirage for your vehicle service needs. I am pleased to hear that our team delivered excellent service and that you are looking forward to your next visit. We appreciate your business and look forward to seeing you again soon.

October 05, 2022

The work they do is fine but it’s more expensive here than other dealerships. I actually call other Audi dealers to see what they would charge. Also, every time I take my car in they recommend something More

by Pjacobson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lorena
Report | Print
Oct 10, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage. We're sorry to hear that our prices are higher than other dealerships and that you feel like we recommend unnecessary services. Our team strives to provide the best possible experience and service for our customers and we appreciate your feedback as it helps us improve. If there is anything we can do in the future to better serve you, please don't hesitate to let us know. Thank you for your business and we hope to see you again soon.

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