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Audi Rancho Mirage

Rancho MIrage, CA

Overview
Employees
Reviews
Vehicles
4.8
290 Reviews
Audi Rancho Mirage delivers a luxury automotive experience tailored to drivers throughout the Coachella Valley and beyond. Our team is committed to providing a transparent, personalized approach to every interaction, whether you’re shopping for a new Audi, exploring Audi Sport performance models, or servicing your vehicle with factory-trained technicians. We pride ourselves on creating long-term relationships built on trust, professionalism, and attention to detail. From Palm Springs to Indian Wells, La Quinta, and Rancho Mirage, Audi enthusiasts choose our dealership for a modern retail experience that reflects the sophistication of the Audi brand. As part of indiGO Auto Group, Audi Rancho Mirage is proud to represent a collection of world-class luxury automotive retailers focused on exceptional client experiences.
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71265 Highway 111

Rancho MIrage, CA

92270

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Showing 290 reviews

October 05, 2022

GREAT Dealer, sales and finance teams. .. Fair deal, knowledgeable and honest discussions (as previously experienced).... More

by vincentbattaglia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy, Chaya
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Oct 10, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Vincent. We're so glad to hear that you had a great experience with our dealership, from sales and finance to the final purchase. It's wonderful to know that we were able to meet your expectations and provide you with an honest and fair deal. We hope you'll come back and visit us again in the future!

October 04, 2022

The Audi service department is very knowledgeable, professional, and customer service focused. They identified the problem , accurately estimated the cost, and repaired the vehicle in the promised ti More

by patrick.condon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena is a great representative of the dealership
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Oct 10, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Patrick. We're grateful to have you as a customer and we appreciate the trust you've put in us by bringing your vehicle to our service department. We're happy to know that our team was able to accurately diagnose the issue and complete the repair in a timely manner. We hope you'll continue to choose Audi Rancho Mirage for all of your automotive needs.

October 03, 2022

Lorena was awesome in processing my car. Service was quick and affordable. Really pleased with service quality. More

by Michael-teague
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena
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Oct 10, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Michael. I'm glad to hear that you had a positive experience with Lorena and our service department. We strive to provide quick and affordable service to our customers and it sounds like we were able to do that for you. Thank you for your business and we hope to see you again soon.

October 03, 2022

They are always accommodating, helpful and super friendly. They explain what needs doing and what’s most important to get done. I trust them completely and couldn’t be happier. More

by jerbaus
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh, Leo and darn it I forget the woman’s name.
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Oct 10, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Jerbaus. I'm happy to hear that you have had a positive experience with our dealership and our team members, Josh & Leo. They will be pleased to know that they made a positive impression on you. We hope to continue providing an excellent experience for you and all of our customers in the future.

October 02, 2022

They charged with $350 for a oil change and $650 for a new battery that was still under warranty. Really took me to the cleaners. More

by garyj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason
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Oct 10, 2022 -

Audi Rancho Mirage responded

Hello Gary, Thank you for choosing Audi Rancho Mirage and writing this review. I am sorry to hear that you were unhappy with the service you received. Our team strives to provide each customer with a quality experience and we are sorry that we did not meet your expectations. I would like to apologize for the inconvenience our team caused you and thank you for bringing this to our attention. We will be investigating what happened and reaching out to our team members involved. If there is anything further we can do for you, please do not hesitate to reach out. Sincerely, Audi Rancho Mirage

Oct 11, 2022 -

garyj responded

Will be writing a letter to Corp., think you might have taken advantage of my property manager.

October 02, 2022

Dealership was new beautiful everybody was friendly Ben are sales person was great took care of us immediately enjoyed the whole experience More

by Matyamsafai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena and Ben
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Oct 10, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Matyamsafai. We are so happy to hear that you had a great experience with our dealership and our sales team. We pride ourselves on providing excellent customer service and it is wonderful to know that we were able to meet your expectations. We hope to see you again in the future!

October 01, 2022

Very clean and modern Audi dealership. Lorena (service consultant) was very courteous and knowledgeable. Service work (60k service) seems to have been performed well. My issues were wai More

by Scooter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena
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Oct 10, 2022 -

Audi Rancho Mirage responded

Thank you for choosing to service your Audi at Audi Rancho Mirage, Scooter. We're glad to hear that you had a positive experience with our dealership and our service department, and we appreciate the kind words regarding Lorena. We're sorry to hear that you experienced some delays in communication, as this can be frustrating when you're eager to get your car back. I'll make sure to pass on your feedback regarding staffing and pricing to our management team. It's disappointing to hear that we didn't meet your expectations with regards to the wash detail, as this is something we typically offer as part of a service visit. We'll work on getting this corrected so that it meets our usual high standards for future guests. Please inform your supervisor at your next visit, we will be investigating this with her and it shouldn't happen again. Thank you again for choosing Audi Rancho Mirage and we hope you'll come see us again soon!

September 30, 2022

Great service department. They are always helpful and very knowledgeable. I will be back for my next service. More

by scottmattes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena
Report | Print
Oct 10, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Scott! We're so glad to have you as part of the Audi family and appreciate your kind words about our service department. Our team is passionate about providing excellent customer service and I'm glad to hear that they were able to meet your expectations. We hope to see you again soon for your next service appointment.

September 30, 2022

Very friendly and professional. They communicated well and I felt they took care of our service well. More

by lanceortiz68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Preston
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Oct 10, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Lance. We're so glad to hear that you had a positive experience and our team was able to take care of your service needs. We appreciate your business and hope to see you again soon!

September 30, 2022

As usual Lorena Martinez was fantastic. Accurate, informative and timely service Exceeds expectations. Would give highest recommendation. More

by richardkn59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena Martinez
Report | Print
Sep 30, 2022 -

Audi Rancho Mirage responded

Thank you for your continued loyalty to Audi Rancho Mirage, Richard. I'm so glad that our team was able to exceed your expectations once again and that Lorena Martinez was able to provide you with the exemplary service you deserve. We truly appreciate your business and I hope you'll come see us again soon.

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