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Audi Rancho Mirage

Rancho MIrage, CA

Overview
Employees
Reviews
Vehicles
4.8
290 Reviews
Audi Rancho Mirage delivers a luxury automotive experience tailored to drivers throughout the Coachella Valley and beyond. Our team is committed to providing a transparent, personalized approach to every interaction, whether you’re shopping for a new Audi, exploring Audi Sport performance models, or servicing your vehicle with factory-trained technicians. We pride ourselves on creating long-term relationships built on trust, professionalism, and attention to detail. From Palm Springs to Indian Wells, La Quinta, and Rancho Mirage, Audi enthusiasts choose our dealership for a modern retail experience that reflects the sophistication of the Audi brand. As part of indiGO Auto Group, Audi Rancho Mirage is proud to represent a collection of world-class luxury automotive retailers focused on exceptional client experiences.
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71265 Highway 111

Rancho MIrage, CA

92270

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Showing 290 reviews

September 23, 2022

I am waiting for the call to fix the car to be fixed. They we’re suppose to get parts and call me . I have called the dealership 2 weeks ago but no one called. More

by driluthra
Recommend Dealer
No
Employees Worked With
Andy
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Sep 29, 2022 -

Audi Rancho Mirage responded

Hello, Thank you for bringing this to our attention. I apologize that your experience with Audi Rancho Mirage has been less than satisfactory. Our goal is always to provide the best possible service and we clearly have not done that in this case. I would like to look into what happened and get this resolved as soon as possible. Please call me at your earliest convenience so we can discuss further. Thank you for your business and patience as we work to correct this issue.

September 23, 2022

Friendly, efficient service. Bought this car at this dealer and have had all service performed on it there. Always a pleasant experience. More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena Martinez
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Sep 29, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Gary. We're so happy to have been able to serve you as your Audi dealer and service center. It's great to know that you've had a positive experience with us every step of the way. We hope to continue providing excellent service and products for years to come!

September 23, 2022

Great experience. Was able to get car quickly. Would do business again. Thanks Ben Villareal More

by kartik88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Villareal, Brian Dorame
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Sep 29, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage! I'm glad to hear you had a great experience and that our team was able to get you into the car of your dreams quickly. We hope to do business with you again in the future. Thank you for your kind words and support.

September 22, 2022

The 40,000 mile service was provided courteously and thoroughly. The one additional concern I had about my car was also addressed and attended to completely. The multi-point check-up provided me with t More

by Alan K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
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Sep 29, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Alan. We're glad to hear that our service team was able to provide you with a great experience and take care of your car's needs. We always aim to go above and beyond for our customers and it sounds like we were able to do that for you. Thank you for your business and we hope to see you again soon!

September 22, 2022

Excellent service - Lorena as the service advisor was great. I was quickly and efficiently checked in and she thoroughly explained what work was to be done on my vehicle. More

by jack15234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena Martinez
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Sep 29, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Jack. We are so happy to hear that you had a great experience with our service advisor, Lorena. She is a valuable member of our team and we appreciate her dedication to providing excellent customer service. Thank you for your kind words and we hope to see you again soon!

September 22, 2022

Easy and efficient process with polite and informed team. Low stress. They work hard to get you in and out. More

by johnrwallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou, Lorena
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Sep 29, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, John. We're glad to hear that you had a positive experience with our team and that the process was easy and efficient for you. We appreciate your business and look forward to serving you again in the future.

September 20, 2022

Very professional and performed work as described and notified me of potential problems. Did not try to upsell or add any unannounced costs. Great group over there!😊 More

by Denny72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason ?
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Sep 21, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Denny. We're glad to have earned your trust and 5-star review. Our team strives to provide the highest quality service and workmanship possible, so it's great to know we met your expectations. We hope you'll continue to choose us for all of your Audi needs. Thank you for writing this review!

September 20, 2022

The professional and knowledgeable service by your service representative was Efficient and courteous. A real pleasure in dealing with my service needs . More

by Jrachod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena martinez
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Sep 21, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Jrachod. We are so glad to hear that our service representative was professional and knowledgeable during your visit. It is great to know that you had a positive experience with us and we hope to see you again soon!

September 20, 2022

We went in for an oil change and tire rotation. The video from the mechanic is just a bonus to know what may need fixing in the future. Also….they washed the car! More

by Ron Whistler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Justin
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Sep 21, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Ron. We are so glad to hear that you enjoyed your recent service visit and that our team took care of your vehicle. It is great to know that our video mechanic walk-around was helpful and that we were able to clean your car as well! We hope to see you again soon.

September 14, 2022

Audi Rancho Mirage service department is the best. Lorena and Leo are polite, knowledgeable and thorough. Customer service A+. More

by kip760
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena
Report | Print
Sep 19, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Kip! We're so happy to hear that you had a great experience with our service department and our team members Lorena and Leo. They are both exceptional employees and we're proud to have them on our team. Thank you again for your kind words and we hope to see you back at Audi Rancho Mirage soon!

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