
Audi Riverside
Riverside, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Very Confusing Visit I went to purchase a Q7 on July 6th, when we arrived at the dealership I was not greeted formally. I don't know if it was because I was supposed to ha I went to purchase a Q7 on July 6th, when we arrived at the dealership I was not greeted formally. I don't know if it was because I was supposed to have an appointment to view cars or if he was not having the best day. I explained to Syed Ali that were are looking to purchase the Q7 & he just pointed in the direction and said they are over there. I was getting the vibe that he felt we had no money so he didn't want to put the effort to try and sell. I looked at the vehicles and found the one I wanted to test drive, however the sun was very hot & it took him a while to get the car and move it so it could be test driven. After the test drive, I asked him about another one I saw without any price on it & he brushed it off and said oh that one is more, the thing that bothered me about this is we never discussed a budget and he just assumed I couldn't afford it. We then went to discuss numbers reached an agreement & it was about this time when he wanted to change his attitude from being rude to somewhat nice. He told me to please leave a review & so I'm am doing that but I'm not going to sugar coat my experience. He was not the worst salesman but he was also nowhere near the best. Personally, I wish I could've given this sale to someone more polite and professional but he was lucky enough to get it anyways. More
Respectful, honest and knowledgeable. From the moment we walked in the door we were treated with respect and appreciation. Our salesman Syed Ali was knowledgeable and attentive to our nee From the moment we walked in the door we were treated with respect and appreciation. Our salesman Syed Ali was knowledgeable and attentive to our needs and questions. This was our first Audi, and so far, it won't be our last! We had the car financed, which was also very easy and fast. No longer do you have to lose an entire day purchasing a vehicle. Thank You Syed, and the entire Walter's team! More
Alex Ortiz was amazing to work with. He always kept in touch with me and supplied me with all the necessary information and price amount. I enjoy that he is straight up with and tells me exactly what need touch with me and supplied me with all the necessary information and price amount. I enjoy that he is straight up with and tells me exactly what needs to be done and what can wait. This is my second Audi and I always book with him. More
10K Checkup It was time for my car's first "check-up" (10,000 miles) and Stacy Samuel made it seamless . . . went in, dropped off the car, was out in 2 hours . . It was time for my car's first "check-up" (10,000 miles) and Stacy Samuel made it seamless . . . went in, dropped off the car, was out in 2 hours . . . yey!!!! More
The Stacy Samuel/Alex Wong Team that make's Walter's Audi a 5-Star Dealership. And with an exceptional Service Department backing them up, you and your Audi, can always expect to get the very best. a 5-Star Dealership. And with an exceptional Service Department backing them up, you and your Audi, can always expect to get the very best. More
Stacy Samuel is a lifesaver!I drive two hours in and two Stacy Samuel is a lifesaver! I drive two hours in and two hours out to get my Audi service at Walter’s, if that doesn’t let you know how great the se Stacy Samuel is a lifesaver! I drive two hours in and two hours out to get my Audi service at Walter’s, if that doesn’t let you know how great the service team is I don’t know what will. And I get to visit my girl Stacy! Though the visits and working with her it’s evident she’s such an asset to the team and I’m so grateful to be able to be her customer; she’s friendly, assisting, and overall totally awesome. She gets me in and out and is always clear about the process. Thanks Stacy and behind the scenes service team! More
Great experience at Walter's Audi! Joshua Rambow was very attentive to my needs & very knowledgeable about the car I purchased. Recommend people check the dealership out! attentive to my needs & very knowledgeable about the car I purchased. Recommend people check the dealership out! More
5-Stars for Alex Wong, Service Advisor for Walter’s Audi, Riverside. He exceeds customer service excellence in his knowledge, honesty, and communication! I highly recommend you seek him out for all your serv Riverside. He exceeds customer service excellence in his knowledge, honesty, and communication! I highly recommend you seek him out for all your service needs. More
Dealership was very clean and accommodating. Staff was friendly and kept me updated on my vehicle. I received excellent customer service especially from Christopher Ostman. friendly and kept me updated on my vehicle. I received excellent customer service especially from Christopher Ostman. More
My trip to the service department was an amazing experience. Reason being service agents go above and beyond and are very knowledgeable and helping. Thanks Alex Wong. experience. Reason being service agents go above and beyond and are very knowledgeable and helping. Thanks Alex Wong. More