"Excellent Service & Unmatched Customer Service"
I recently brought my A4 in for recall maintenance and the hospitality of Ms. Samuel and staff was unmatched. The service rendered on my car was excellent and I was highly satisfied with my visit to Walter's Audi Riverside.
George doukas was very patient,I test drive many cars,,George help me until I find the one I liked.thank you George.for your patience.
"Always Great Service"
I have been coming to Walters since 2005 and I have always had great experiences with the staff. Stacy Samuel has consistently provided great communication and is very responsive to questions. I have seen a lot of changes over the years and I am pleased to say that I can always count on Stacy.
"First Class Service"
Walters is a first class operation. Service and sales people are friendly and professional. The loader car we were given was top notch too.
I look forward to my next visit
"Number one Customer Service"
- Dr Kiyan
Stacy Samuel is the best in customer service. When you walk into the dealership you and immediately greeted. Stacy is especially knowledgeable in everything Audi. If she doesn't know the answer she will find someone that does. Thank you Stacy .
"The most pleasant experience ever in purchasing an auto."
There is a beautiful showroom and happy atmosphere at Walter's Audi with knowledgeable, friendly and efficient salespersons. A courteous approach to customers is immediately present and a calm environment flows throughout the transaction when purchasing an Audi. Selection of an automobile is easy when the salesperson knows the inventory and the specifics of the model. Josh Rambow promptly completed the paperwork and arranged for the delivery of my Audi Q5 the same day, even sending a video to me at home to see the car that same night. I have never had such wonderful, caring service from a salesperson. My fiancee also purchased a new Audi this year from Walter's Audi with the help of Josh Rambow. Thank you, Josh, and thank you Walter's Audi.
"Another pleasant experience "
We have 2 Audi dealers within 10 miles of us but we choose to drive from the OC to Walters because of the service. We started with the sales team 3 years ago and were blown away by the absence of forced sales. This was the first dealer that we walked in, looked and walked out with having the typical pressure of not letting you leave without purchasing a car. We came back to Walters when we made up our mind and have never had a single issue. Stacey in the service department has been fantastic. 100% transparent and has really gone to bat for us when we needed some repairs made. Always love catching up with her and the rest of the team there every time we need to stop in. Hard to imagine but I’ve never dreaded having to visit.
"Service maintenance needed"
Stacy Samuel was more than accommodating when I needed to service my Audi Q5! I felt like I was part of the family. She answered all my questions, provided me with outstanding customer service, and took care of business like a true professional!
"Very great "
They did a very great job and got me my car back perfectly! I strongly recommend everyone to go to Walters Audi if they need any Audi help of questions.
"Service made eaay"
Servicing my Audi is a simple and efficient experience. Never disappointed. They have a loaner ready, check me in and out and always keep me posted