Audi Riverside

Great Company I have enjoyed the kindness, knowledge, courteous and all round attitude of Walter's Audi and especially my service person Alex Wong. Alex Wong and W I have enjoyed the kindness, knowledge, courteous and all round attitude of Walter's Audi and especially my service person Alex Wong. Alex Wong and Walter's Audi is why I drive from Los Angeles for my car to be serviced. The prices are good (I do think they could be decreased but I think like that about most things), if I have a problem, it is fixed without a problem or more money added on to the original price and if I can't bring the loaner car back within the time limit, it is not a problem; but I have never taken advantage of that. In short, I will keep coming back. More

great costomer service the sale was quick and I got a new car , I hope to do business with you guys again in the future and thank you very much for all your hard work and pr the sale was quick and I got a new car , I hope to do business with you guys again in the future and thank you very much for all your hard work and prompt results thanks. More

service alex wong was very welcoming and very helpful best service representative at this dealership made me feel super welcome and walked me over to the coff alex wong was very welcoming and very helpful best service representative at this dealership made me feel super welcome and walked me over to the coffee machine More

Excellent Service Alex Ortiz ensured my service was complete and comprehensive. He instilled trust through his professional and knowledgeable demeanor. His friendly an Alex Ortiz ensured my service was complete and comprehensive. He instilled trust through his professional and knowledgeable demeanor. His friendly and timely communication was awesome. More

Extremely convenient purchase We have been shopping around for a car for a while. Due to my husband's work schedule, we have found this process to be challenging. My kids and I pu We have been shopping around for a car for a while. Due to my husband's work schedule, we have found this process to be challenging. My kids and I pulled into Walter's Audi and were immediately greeted by Roman who was very friendly and professional. We were not shopping for an Audi, we were shopping for a Chevy Tahoe that they happened to have on their lot. Even though we were not purchasing one of their cars per say, they still treated us as though we were valued customers. I appreciated the fact that they were not pushy AT ALL. Since my husband was not able to make it in, they sent him a high quality video, noting all features as well as flaws. The next day we were able to get approved online which took about 5 min. Roman then personally delivered the car to us with a full tank of gas. It took my husband 15 min to fill out the paperwork and Roman handed us the keys and took an Uber back to the dealership. I felt as though we were given VIP services and I appreciated that considering the fact that we were purchasing a used car with a lower price tag compared to most of the cars on their lot. I highly recommend this dealership and will definitely consider them first, for future purchases. More

No pressure all friendly sales Joshua Vigil is on time for our appt at 8:15, no push at all, showed me a couple of options and let me make my own decision. That's very nice. Docum Joshua Vigil is on time for our appt at 8:15, no push at all, showed me a couple of options and let me make my own decision. That's very nice. Documents are very clean, nothing hidden. Strongly recommend this dealer. I was working with a couple of other Audi dealers, they just won't confirm the deal via emails and told me to go in for a sales talk. It only took me 3 hours from arrival to out of door with my car. I also got a higher trade-in value than I expected. Can not be happier about that, so I used that extra money and bought Audi Care from them. More

Consistent exceptional excellence I recently purchased my first Audi at 21 — an A3 Premium Plus Quattro; I love it. Service I’m aware however, can be stressful & expensive, but due to I recently purchased my first Audi at 21 — an A3 Premium Plus Quattro; I love it. Service I’m aware however, can be stressful & expensive, but due to Audi’s trustworthy warranties & Walter’s fantastic relationships with their clients I sometimes want to stop by & just say hi! Afshin is great & I can’t wait to continue doing business with this specific dealership in the future, even if life takes me outside of the inland empire. Stacy as well, has the best humor & is so knowledgeable about what she does in her department & any question I have are clearly answered. My experience at this establishment is exceptional; work tediously with customer service everyday & appreciate these attributes in this dealerships team tremendously — you guys are doing it right! More

Perfect Dealership for Service Being from out of town we didn't buy our Audi at Walter's. Nonetheless they quickly scheduled our car for an Audi service update on our TDI emissions Being from out of town we didn't buy our Audi at Walter's. Nonetheless they quickly scheduled our car for an Audi service update on our TDI emissions system. It was easy to schedule and service advisor Mike Longridge met us at our car. He was friendly and informative. He listened to us and explained everything carefully. We were given a 2019 SQ5 as a loaner. The next day we picked up a sparkling clean 2014 A6 TDI that was running like the proverbial Swiss Watch. The best our TDI has run in a very long time. The tech did a great job and he also notified us of several other items needing attention. This was the best dealership experience we have had in along time, or the best ever. If we lived in the area we'd be customers at Walters. We have to add that we really like our Audi. Great car. More

Very easy and quick service Scheduled a Saturday appointment to have my Q7. When I arrived Mike Longridge came out and checked in my Audi. Everything moved along quickly. Very sa Scheduled a Saturday appointment to have my Q7. When I arrived Mike Longridge came out and checked in my Audi. Everything moved along quickly. Very satisfied with my service experience. More

Excellent Customer Service Stacy Samuel is an excellent Service Advisor and goes on and beyond to ensure the client is taken care of.... She always is in constant communication Stacy Samuel is an excellent Service Advisor and goes on and beyond to ensure the client is taken care of.... She always is in constant communication with me when my Q7 is in service providing me with updates. Thank you! More