Audi Riverside

Fast and Thorough Service I always have a good experience at this dealership. Mike Longridge provided exceptional service and answered any questions we had about the repairs be I always have a good experience at this dealership. Mike Longridge provided exceptional service and answered any questions we had about the repairs being done that day. More

Recently leased a Audi Q5 from Walter Audi , Ryan Recently leased a Audi Q5 from Walter Audi , Ryan Gonzales was our sales person, He was very professional , personable, and highly knowledgeabl Recently leased a Audi Q5 from Walter Audi , Ryan Gonzales was our sales person, He was very professional , personable, and highly knowledgeable , It was an easy process , More

Alex Wong - Thank you!! My morning started out pretty hectic with an unplanned visit to Walter's Audi. I called the Dealership to inform them that I was heading there. Alex g My morning started out pretty hectic with an unplanned visit to Walter's Audi. I called the Dealership to inform them that I was heading there. Alex greeted me explained what the issue was and got me back on the road the next afternoon! Thanks Alex!!! More

Alex Ortiz- Best Service Advisor! My service advisor, Alex Ortiz always has great customer service and extensive knowledge on my vehicle issues. He goes above and beyond on getting my My service advisor, Alex Ortiz always has great customer service and extensive knowledge on my vehicle issues. He goes above and beyond on getting my car complete on time and he is flexible with my schedule. Overall, I highly recommend going to Alex as he will always get the job done! More

Great experience getting an alignment for our Q7 I had a good experience when I called and scheduled an alignment. My service rep Michael Longridge took care of the paperwork quickly and got me the I had a good experience when I called and scheduled an alignment. My service rep Michael Longridge took care of the paperwork quickly and got me the loaner car to I could continue on with my appointments without delay. When my car was ready, Mike called me and let me know it could be picked up. Everything was going smoothly when I was getting ready to leave my house to drive and pick-up our car the next day. When I went into the garage, I realized my water heater was leaking. Because that needed to be tended to right away, I called Mike and told him I would be about 4 hours late. He said no problem and thanks for the call. When I arrived later in the day, my Q7 was outside and ready for pick-up. I talked to Mike, he asked about the water heater and we completed the paperwork. I enjoy all the service reps I've worked with (Alex, Mike and Stacy). Fine team of people who make me feel like I have a relationship. More

Great Experience! I would like to give a big Thank You to Walter's Audi of Riverside for the great experience we had in getting our new Audi Q3, and kudos for having a I would like to give a big Thank You to Walter's Audi of Riverside for the great experience we had in getting our new Audi Q3, and kudos for having a great team. Special Thank You to Russell Kester who was the specialist who helped us along the whole process in getting our new car. Thank you very much Russell for everything you did for us, for the great level of customer care you showed, for your expertise and customer engagement. You made the the whole process a smooth and a pleasant one. Sincerely, Sergio Romero Saul Limon More

Alex Wong Was very professional & courteous. He went above & beyond the call of duty. Also Syed Ali in sales is the best salesmen I have ever had the pleasure of doing business with. Whenever I decide t above & beyond the call of duty. Also Syed Ali in sales is the best salesmen I have ever had the pleasure of doing business with. Whenever I decide to purchase another Audi, I will definitely seek him out! More

Great service. Went in for a recall on my Audi A3 2015. Alex Wong helped me, he did a great job. Thank you so much. Alex Wong helped me, he did a great job. Thank you so much. More

By the book I purchased with a broker and vehicle was delivered and my trade in was picked up. They were pretty late but, in fairness, had a long drive in traffi I purchased with a broker and vehicle was delivered and my trade in was picked up. They were pretty late but, in fairness, had a long drive in traffic. The rep was courteous and professional. When he didn’t know something, he didn’t fake it, he called back to the dealership. This is my second Audi from Walters in four years, both times using a broker. More

Excellent customer service Stacy Samuel has always gone above and beyond when it comes getting my car serviced at Walter’s Audi. She always makes me feel welcomed. Stacy Samuel has always gone above and beyond when it comes getting my car serviced at Walter’s Audi. She always makes me feel welcomed. More