Audi Riverside

Great customer service Mycal Heffner was great taking care of our service needs. We have always received exceptionally good help from all the service department employees. K Mycal Heffner was great taking care of our service needs. We have always received exceptionally good help from all the service department employees. Keep up the good work! More

Well done Dropped my A8 TDI off for Check Engine Light service. Had my loaner ready to go...in and out in less than 10 minutes. Stacy Samuel kept me informed of Dropped my A8 TDI off for Check Engine Light service. Had my loaner ready to go...in and out in less than 10 minutes. Stacy Samuel kept me informed of progress. Had 2 sensors replaced. Pick up was just as efficient as drop off. Thank you for prompt and efficient service. More

Great customer service The waiting was little longer but Stacy was wonderful. This was my first time going for the service at this location and i had a good experience. Took The waiting was little longer but Stacy was wonderful. This was my first time going for the service at this location and i had a good experience. Took care of my car very well. More

Best of the best I’ve been to a few dealers before and have even said i would try out another dealer after my last car... yet the customer service i receive here is be I’ve been to a few dealers before and have even said i would try out another dealer after my last car... yet the customer service i receive here is beyond top notch and always leave satisfied and happy with my visits. Couldn’t ask for a better team to work with and makes me want to continue to purchase through them. More

Good experience Thank you, Romen Artalejo, for taking the time to explain everything to me. You made the whole experience easier. Very knowledgeable and kind. 2 thumb Thank you, Romen Artalejo, for taking the time to explain everything to me. You made the whole experience easier. Very knowledgeable and kind. 2 thumbs up. More

Excellent experience Went into the dealership last week and was help by Roman help me get into a new Audi, listened to me needs. Thank you once again, highly recommended! Went into the dealership last week and was help by Roman help me get into a new Audi, listened to me needs. Thank you once again, highly recommended!!! More

Great experience and as expected for Audi Romen Artalejo was extremely helpful and knowledgeable on the car. We are a couple hours away from the dealer and he went out of his way to make sure Romen Artalejo was extremely helpful and knowledgeable on the car. We are a couple hours away from the dealer and he went out of his way to make sure I had videos and pictures of the model I was considering. I knew everything about the car up front. Once there he made sure that my wife and granddaughter were taken care of while we wrapped up the paperwork. Great experience. More

Great service! Came in for a recall, a day early. Oops. But no problem! Mike made sure they could accommodate me that day and got me a loaner car. Got my car bac Came in for a recall, a day early. Oops. But no problem! Mike made sure they could accommodate me that day and got me a loaner car. Got my car back by the end of the day, nice and clean. Great Service! More

First-Class Customer Service It was my first Audi service visit and my appointment person, Stacy, was busy with another customer....Mr. Heffner not only checked my car in, he answ It was my first Audi service visit and my appointment person, Stacy, was busy with another customer....Mr. Heffner not only checked my car in, he answered all my questions patiently and with a smile. After I left the dealership, he also took the time to send me a text message with the answer to my follow up question. He definitely gave me the VIP treatment. He deserves recognition from giving out first-class customer service More

Purchase of a Q7 After viewing YouTube I deiced to look for another SUV again, I called to schedule a test drive on the Q7 and spoke with Mr. Tamas Pinter. He followe After viewing YouTube I deiced to look for another SUV again, I called to schedule a test drive on the Q7 and spoke with Mr. Tamas Pinter. He followed up with me by phone several times prior to making it in. I went to Lexus dealer next door first and test drove their 2018 Lexus RX SUV, I look at a deal and test drove their famous Lexus and could not make a decision on their ruff-ridding SUV because I had not test driven the Audi yet. So after spending many hours getting bounced around from the salesman at Lexus dealer to several other managers. I told them I needed to test drive the Q7 first. They conceded and said please go next door a drive the Audi. So I did ! I ask for Tamas Pinter and went to the vehicle I had called about. working with Mr.Tamas Pinter was indeed a pleasure ! He went over the Q7 options and features. You could tell the comfort and quality of the Q7 instantly. most important was the professionalism of Mr. Tamas Pinter that took me from the begging of the Purchase experience to end without other interferences. After the Purchase and finance office Mr. Printer took me on another per-delivery instruction and went over the features again. I'm very satisfied with Mr. Tamas Pinter well as Angel and Finance dept.. I highly recommend this dealer, their salesperson, and of course the Q7 that the Lexus dealers salesman recommended that I test drive... Thank You Again Lexus dealer and the pleasant experience team and great product Q7 ! ! Regards Harold Sorenson Redlands ca, More