Audi Riverside

Outstanding i am completely satisfied with the service I received at Walters Audi by my service representative Alex Ortiz. The gentleman really kept me up to date i am completely satisfied with the service I received at Walters Audi by my service representative Alex Ortiz. The gentleman really kept me up to date with everything they where doing to my vehicle. The wait was a 2 week period but with his help it made it seem like the shop had not been in the shop for too long. More

Stacey is the Best! Stacy Samuel has cared for us for over 6 years. She is always on top of the repairs and keeps us well informed. Highly recommended. Stacy Samuel has cared for us for over 6 years. She is always on top of the repairs and keeps us well informed. Highly recommended. More

The best car buying experience Car buying can be fun but it can be such a headache at the same time. I was looking for a perfect car to lease. I found the A6 online and left an inqu Car buying can be fun but it can be such a headache at the same time. I was looking for a perfect car to lease. I found the A6 online and left an inquiry. Dan Ebach was the first salesperson emailed me. Since I was comparing a lot of different vehicles at that time, I didn't want to have any salespersons call me and give me pressure.. etc. so I said I do not want to deal over the phone, I wanted to email only until the number seems right to work with. Dan never said no to my request. He was patient, kind, and genuine. I could tell he prides himself on his service and reputation. I consider myself as a very picky person, but Dan truly understood my needs and did not pressure me at all. After comparing a lot of different dealer's offers, I had to choose to go with Dan because he made it so easy and enjoyable that we purchased the car. The rest of the process was a breeze. Jose Padilla wrapped up the financial part of the deal. He too was personable, and accommodating. He was informative and honest regarding additional service packages. I would say this was the best car buying/leasing experience I've ever had. I highly recommend Dan Ebach to anyone who wants to skip anything bad and be treated as a valued customer. More

Great Car Buying Experience I spoke with Dan Ebach in regards to an Audi A4 that I was interested in leasing. The entire process from start to finish was a great experience. I ha I spoke with Dan Ebach in regards to an Audi A4 that I was interested in leasing. The entire process from start to finish was a great experience. I had used the Audi website to build the car that I wanted and when I called and asked, Dan was incredibly helpful and even informed me of an Audi Special car that I had not previously considered or known about. This ended up being the car that I selected. When negotiating for the price, he was incredibly transparent and was not pushy or aggressive at all. He even drive over an hour out of the way so that my fiance could co-sign the paperwork. Afterwards, he spent time with me to go over all of the car's amenities. Keep in mind this was all on a Friday evening. A consummate professional. I am beyond thrilled with my car buying experience at Walters Audi and recommend Dan without reservation! More

Amazing A3 I was looking at A3 just to see and was somewhat interested in the car. Honestly I was ready to walk across the street to Walters Mercedes to get C300 I was looking at A3 just to see and was somewhat interested in the car. Honestly I was ready to walk across the street to Walters Mercedes to get C300 bc I been with Mercedes for 8 years. However, Dan Ebach convinced me and made an amazing proposal and deal. I couldn't say no and decided to go with the A3. I was really happy he convinced me and I love my new car. More

Easy, no fuss car buying experience Philip Braun and Angel Ortiz really provided a great car buying experience which was something totally foreign to me as most dealerships I have dealt Philip Braun and Angel Ortiz really provided a great car buying experience which was something totally foreign to me as most dealerships I have dealt with are rude, pushy, and force you into doing things you're not ready to do or charge fees you don't necessarily need to pay. My experience here was totally the opposite of that. Phil was very knowledgeable and patient with me - when it comes to a big purchase such as this I am very thorough and ask plenty of questions. He handled them all with a smile. What I also appreciated was that he went over all the numbers with me thoroughly so I felt comfortable about what I was getting myself into since I had never leased a car before, only purchased. I will be back when my lease is up to get another one! Also, Andy in the finance department made all the paperwork stuff easy to do and no shady stuff either. Overall - great experience. More

Service Center - Julio Pinto I Needed to come in for a service recall and everything was handled well! Thanks to Julio and the excellent staff in the service department. Very tim I Needed to come in for a service recall and everything was handled well! Thanks to Julio and the excellent staff in the service department. Very timely and professional. More

Excellent customer service! We were visiting from Canada and needed to have an oil change prior to returning home. Javier and Alex were extremely professional and pleasant to wor We were visiting from Canada and needed to have an oil change prior to returning home. Javier and Alex were extremely professional and pleasant to work with. They treated us like we bought our car from Walter's. We are snowbirds and will not hesitate to return to Walter's Audi if we require service while in Palm Springs area. Thanks guys! More

Great customer service Juavier is very welcoming and always doing his best to meet your needs. Always energetic and ready to serve you. I never leave upset! Very satisfied w Juavier is very welcoming and always doing his best to meet your needs. Always energetic and ready to serve you. I never leave upset! Very satisfied with his customer service. More