Audi Riverside

Thank you Stacy Samuel! Stacy Samuel goes above and beyond for all our her customers! I can't thank her enough for making getting my car serviced as hassle free as possible. Stacy Samuel goes above and beyond for all our her customers! I can't thank her enough for making getting my car serviced as hassle free as possible. More

David L and the rest for Walters Audi David and the rest of Walters Audi staff was extremely helpful and a absolute pleasure to buy from. David was literally the nicest Salesman my wife an David and the rest of Walters Audi staff was extremely helpful and a absolute pleasure to buy from. David was literally the nicest Salesman my wife and I have ever worked with. Thanks again for the service guys!!!! More

My best car buying experience In all my years of going to car dealers to look for a car, last night was the best ever. No hassles, no pushy selling and one of the nicest Salesman, In all my years of going to car dealers to look for a car, last night was the best ever. No hassles, no pushy selling and one of the nicest Salesman, Hector Lopez, showed me the car I requested. Explained everything, took me for a test drive and everything was just great. I will surely return to Walter's Audi and recommend them to my friends. More

Shopping fora pre-owned Outback Went to Walter's Audi in response to USAA buying service referral for a specific low-mileage pre-owned 2017 Subaru Outback. Found the car we wanted, Went to Walter's Audi in response to USAA buying service referral for a specific low-mileage pre-owned 2017 Subaru Outback. Found the car we wanted, worked with Sales Specialist Syed Ali to arrange purchase, loan and trade-in. Experience was very easy and professional. Reached agreement quickly. Syed was very helpful and knowledgeable even though we were not purchasing and Audi. Finance manager also very professional and easy to work with. More

Walter's Audi Cory, Josh and Jose were great! Super friendly, knowledgeable and got me in and out within a few hours. Good selection of models. Great experience! Cory, Josh and Jose were great! Super friendly, knowledgeable and got me in and out within a few hours. Good selection of models. Great experience! More

First time service This is my first time here at Walters and the first impression is always important how a customer is treated. I came in with my flip flops with questi This is my first time here at Walters and the first impression is always important how a customer is treated. I came in with my flip flops with questions that I already knew the answers to see how customers will experience. I was serviced by a gentleman named Julio Pinto and he treated me like a VIP. he entertained my questions and gave me the answers I already knew. He even walked me to my car and opened the door for me after the service to make sure that I had no further questions. This is the kind of customer experience everyone should receive regardless of how one is dressed (like me in my dress down attire and flip flops). Julio is one service guy who cares and truely a pro at customer service. I'll be back to get the same outstanding service from Julio. More

Exceptional Very good service and informative every step of the way. Straight forward with the process and with finacing part of it. Would recommend this sales pe Very good service and informative every step of the way. Straight forward with the process and with finacing part of it. Would recommend this sales person again. More

Javier Juarez was exceptional helpful Appointment was easy to make and meet and my schedule service was great. The waiting area was clean and well stocked with refreshments. Showroom was Appointment was easy to make and meet and my schedule service was great. The waiting area was clean and well stocked with refreshments. Showroom was adjacent so I could look at new models. More

Exceptional Customer Service After suffering an irreparable flat with my S4 on a Friday afternoon 2+ hours from home, I started the search for a replacement tire. Walter's Audi After suffering an irreparable flat with my S4 on a Friday afternoon 2+ hours from home, I started the search for a replacement tire. Walter's Audi was the closest dealer and had positive ratings, so I gave them a call. The service team was able to track down my tire and had one in stock- great! I wasn't keen on driving around on a donut for the next 3 days (I can't drive 55! Plus, no car should suffer that indignity) and despite the fact that I was 40 minutes away and they were closing in 1 hour, they encouraged me to bring it in anyway. On arrival, Stacy Samuel jumped right into the paperwork and worked with the techs to get my car in ASAP- all while still juggling the phones and assisting other customers. As luck would have it, the techs ended up running into an issue during the swap which forced them to stay over an hour late. Stacy and the tire team went well above and beyond, and the service provided was exceptional in all regards. It was entirely unrealistic to expect a tire mount and balance in 20 minutes, but they stepped up and accepted the challenge anyway. They refused to accept any gratuity, and even insisted on still running the car through the wash (she needed it). What could have been a huge headache for me ended up being relatively quick and painless, and thanks to Stacy and the shop now I won't be worrying about my car all weekend. The team at Walter's Audi was enthusiastic and responsive, and I will not hesitate to return in the future... hopefully for scheduled maintenance this time! More

Thanks Syed! I recently purchased a new vehicle and had an out of state co signer. Syed helped us throughout the entire process and was on top of everything. Syed I recently purchased a new vehicle and had an out of state co signer. Syed helped us throughout the entire process and was on top of everything. Syed gave us a great deal on the car with our budget. He kept me up to date on the paperwork travel, made sure everything was in order and when I signed the paperwork it could not have been simpler. Thank you so much!! More