
Audi Riverside
Riverside, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Alex Ortiz is the best Nicest guy ever, knowledgeable and handles everything efficiently. makes sure you are happy and always gets my car washed for me ;)) Ask for him, you Nicest guy ever, knowledgeable and handles everything efficiently. makes sure you are happy and always gets my car washed for me ;)) Ask for him, you won't be disappointed. More
Awesome service! Every customer service reps are always helpful in making sure I am being helped. They have a very collaborative service environment. If my service a Every customer service reps are always helpful in making sure I am being helped. They have a very collaborative service environment. If my service appointment is with Alex and if he is otherwise occupied, Stacy or the other service people will help. Alex was great this last visit. I highly recommend getting your Audi serviced at Walter's. More
Exceptional Customer Service I brought my A5 in for the 35,000 mile service; Alex Ortiz was waiting for my arrival. He quickly got my paperwork written up as we discussed needing I brought my A5 in for the 35,000 mile service; Alex Ortiz was waiting for my arrival. He quickly got my paperwork written up as we discussed needing a rattle in my door looked at as well. Alex gave me an estimated time it would be ready and kept me updated throughout the day. I'm happy to say the door issue was resolved and my car is running great! Thanks to Alex and his friendly yet professional customer service I am a satisfied customer. More
Best puchase experience I have had. We recently purchased a new Q7 from Walter's Audi with the help of Brett McKinley. It was the best experience I have ever had in purchasing a vehicle. We recently purchased a new Q7 from Walter's Audi with the help of Brett McKinley. It was the best experience I have ever had in purchasing a vehicle. Brett was patient, professional and responsive to our every request. I have purchased many vehicles over the years and dread the process. Not this time. It was pleasant, efficient and enjoyable. More
Awesome as usual I purchased my Q5 at Walters Audi and I continue to get my service done there even though I moved to a different area. Stacy Samuel is always nice, kn I purchased my Q5 at Walters Audi and I continue to get my service done there even though I moved to a different area. Stacy Samuel is always nice, knowledgeable and able to help with whatever needs to be done. I highly recommend Walters Audi for sales and service. More
Great service! Nice people! Walter's delivers outstanding service across the board: Very professional service staff; attentive to detail and they're just pleasant folks to work w Walter's delivers outstanding service across the board: Very professional service staff; attentive to detail and they're just pleasant folks to work with. My car was ready for pickup ahead of schedule too. Thank you Stacy Samuel and Alex Ortiz. Well done! More
Excellent Service Yesterday I brought Yesterday I took my Audi A4 in for service. I was immediately greeted at the door and offered coffee or water. My service rep, Alex Ortiz, explained w Yesterday I took my Audi A4 in for service. I was immediately greeted at the door and offered coffee or water. My service rep, Alex Ortiz, explained what was going to be serviced on my vehicle and the time frame needed to complete these items. He offered to provide me with a shuttle service that would take me to a nearby mall so I could do a little shopping. I received a phone call when my car was ready and I was quickly picked up. When I arrived at the dealership, my car was washed and ready to go. Alex explained all of the service items that were completed on my vehicle. Excellent customer service. The BEST! More
Excellent Care I had to take my 2012 A4 in for its scheduled maintenance. Stacy Samuel was very nice and helpful during my check in and she was extremely accommodati I had to take my 2012 A4 in for its scheduled maintenance. Stacy Samuel was very nice and helpful during my check in and she was extremely accommodating and updated me on my car's progress. The service was completed in a timely manner and the car runs great now. More
Seamless David Le was very knowledgeable of his product and patient. Overall a great car buying experience. I will definitely recommend David to others. Thanks David Le was very knowledgeable of his product and patient. Overall a great car buying experience. I will definitely recommend David to others. Thanks Mr. Le. More
Ongoing Service I have an older A8 (2005) that is in great shape but needs a lot of little things to get her back to her former glory. I brought my car in for a headl I have an older A8 (2005) that is in great shape but needs a lot of little things to get her back to her former glory. I brought my car in for a headlight adjustment and a complete electrical diagnostic. My car was in the shop for almost two weeks as the tech had to chase down every error code and wire. As it turned out, I needed an Access computer and rear brake pads and rotors. I give Walter's only a "good" rating because the headlights are still out of adjustment, my seat now doesn't work properly (virtually impossible to drive) and my cup holder door is broken. I have an appointment to return this week. I work on extremely expensive machinery all over the country and the customer pays for my service visits approaching $10,000 a day. I cannot leave the site until EVERYTHING I touch has been checked out and verified. That includes stuff that I move out of the way to get to something else. The customer would be irate if it didn't work when I left. To me, this is common sense. Ron Frasier and Shawn Burkel were excellent to work with and they made sure I had a loaner the entire time and a proper discount for the time and service. Other than the return service needed, I will be bringing my car back for the additional service needed. Thanks. More