Audi Riverside

First Service Dealt with Alex Ortiz as my service advisor. He explained everything thoroughly and was very profission all. Highly recommended! Looking forward to wo Dealt with Alex Ortiz as my service advisor. He explained everything thoroughly and was very profission all. Highly recommended! Looking forward to working with Alex at future service appointments. More

Excellent Service Javier did an excellent job from start to finish. He was very professional and courteous. I was updated of the status of service on my car the whole Javier did an excellent job from start to finish. He was very professional and courteous. I was updated of the status of service on my car the whole time. Javier is also very knowledgeable and made me feel comfortable through the whole process. Awesome Job. More

Excellent customer service & great communication I moved to a new area and the closest Audi dealership to me was Walters Audi in Riverside. I made an appointment for an oil change and the person over I moved to a new area and the closest Audi dealership to me was Walters Audi in Riverside. I made an appointment for an oil change and the person over the phone was extremely welcoming and helpful with scheduling a service appointment. Once I arrived I was greeted and acknowledged that someone would be with me shortly. Alex Ortiz and Stacy Samuel provided excellent customer service and communicated with me the whole time while my car was being serviced. Once my car was done, he asked if I had any questions and then walked to my car. He provided his business card for any future questions or concerns. I am very pleased with my experience and I have found my new Audi dealership. Thank you all for a great experience! More

Wonderful Service!!!!! This was the 2nd time I had my Audi serviced at Walter's and Javier Juarez is who I dealt with both times. Although it was difficult to reach him ini This was the 2nd time I had my Audi serviced at Walter's and Javier Juarez is who I dealt with both times. Although it was difficult to reach him initially he made up for it in his customer service. He informed me throughout the time my car was there explaining everything along the way. He arranged a loaner car (I loved it) so I could drive back to Palm Desert where I reside. The technician was also available to talk with me when I picked up my car - - this is so rare! I appreciated how I was treated from the time I arrived until the time I drove away with my repaired Audi. It was worth the long distance drive to service my Audi with Javier Juarez. Sharon Laskin More

Great Job Dan Ebach and Walter's Audi I have purchased many cars before and have always disliked dealing with dealership personnel a visit to the internet and Walter's Audi change all that I have purchased many cars before and have always disliked dealing with dealership personnel a visit to the internet and Walter's Audi change all that. We spoke with Dan Ebach by phone and he made it so easy and enjoyable that we purchased the car. Hi upfront transparency about pricing and available features made it a wonderful experience. We will continue to use Dan as my wife will be needing a new car in the next 4 months. Great job Dan!! Thank you!! JMichael69 More

Roberto was awesome! We had never purchased an Audi and my mom had never even been in one, but Roberto was so helpful and very informative. We both went in weary of the ty We had never purchased an Audi and my mom had never even been in one, but Roberto was so helpful and very informative. We both went in weary of the typical "salesperson" spiel, but he was far from it. He went out of his way to help us and make sure everything ran smoothly. I would recommend him to anyone looking to purchase an Audi in the Inland Empire! More

Excellent Service Stacy Samuels always provides excellent and courteous service. Her knowledge of Audi is unserpassed and I always know that I can count on her to expla Stacy Samuels always provides excellent and courteous service. Her knowledge of Audi is unserpassed and I always know that I can count on her to explain the work that needs to be done in an understandable way. More

Routine Service I would like to thank Stacy Samuel for all of your assistance with my recent routine car service. You made the whole process pleasant. Thanks you agai I would like to thank Stacy Samuel for all of your assistance with my recent routine car service. You made the whole process pleasant. Thanks you again!! More

First Audi I bought my first Audi yesterday and couldn't be more happy about the experience. Brett McKinley helped me find my car and I was pleasantly surprised I bought my first Audi yesterday and couldn't be more happy about the experience. Brett McKinley helped me find my car and I was pleasantly surprised about my car buying experience. This was my first car I have bought and I had been warned by many about that car buying process. Luckily, Brett was great and completely not what I expected. He didn't pressure me to buy anything I wasn't interested in, he didn't try and schmooze me into buying the car, and most importantly he was honest with me. I drove from San Diego to come get my car and would do it all over again More

Great first impression! Alex Ortiz and Javier Juarez did an amazing job in facilitating my service needs for my A4 . I also received a loaner for the day, and the S3 was incr Alex Ortiz and Javier Juarez did an amazing job in facilitating my service needs for my A4 . I also received a loaner for the day, and the S3 was incredible. I was updated through out the day on the status of my car. It was a five star experience. Thank you for outstanding efforts. More