Audi Riverside

Awesome service center Outstanding service and excellent customer service at Walter's AUDI in Riverside. I was there in August for service to my wife's car, Allroad 2013 and Outstanding service and excellent customer service at Walter's AUDI in Riverside. I was there in August for service to my wife's car, Allroad 2013 and yesterday for 25K service to my Q3 I received help from both Javier Juarez and Stacy Samuel. I am sure the entire staff is performing at the same very high level. I am really satisfied with the service and the attention they gave me. It's always a pleasure to go to Walter's AUDI Angelo MESSA More

Warranty service after vehicle broke down Service Advisor Alex Ortiz was excellent to deal with during my recent, first visit for service at Walters's Audi. My vehicle had broken down and I w Service Advisor Alex Ortiz was excellent to deal with during my recent, first visit for service at Walters's Audi. My vehicle had broken down and I was unsure whether to take it there or get the repair performed immediately elsewhere. One call assured me that my problem should be covered under warranty, I was given a next morning appointment, and there was no difficulty in determining the root cause of the issue and performing fully covered warranty repairs; additionally another recall repair was performed and we discussed future service needs. Alex was knowledgeable, polite and attentive to my concerns and did his best to expedite my service. I look forward to seeing him next time a need service. More

ALWAYS A GOOD EXPIERIENCE . Javier Juarez and Alex Ortiz as always did a smooth transition on my A4S 3.0 Super Charged 6 speed manual 2015 . Received a loaner for the day , and m Javier Juarez and Alex Ortiz as always did a smooth transition on my A4S 3.0 Super Charged 6 speed manual 2015 . Received a loaner for the day , and my brakes , tires and service was complete by 5:00 same day . Nothing unexpected as service is always 5 star here . Regards ; Jamie Marshall More

Wonderful experience with Brett and Jose I started my search for a SUV five months ago looking at a Pilot, QX60, Acura MDX and then finally the spacious and beautiful Q7. I test drove all ve I started my search for a SUV five months ago looking at a Pilot, QX60, Acura MDX and then finally the spacious and beautiful Q7. I test drove all vehicles. Brett Mckinley was very helpful! He set up an appointment for a test drive. The Q7 handled beautifully. I loved everything on the outside and inside. He put many of my worries of having children in the second row at ease. Brett Mckinley was professional and most importantly knowledgeable about the Audi Q7. He was also very patient with all my very time consuming questions. There wasn't a vehicle in stock of the one I wanted with the elegant nougat brown interior leather. Brett helped me with picking features that would be the most useful for me. This my first Audi and I got to choose everything I wanted. I waited 4 months for my Audi to be built and shipped. During this 4 month period. Brett continued to communicate with me about my order and delivery time frame. He always replied and returned phone calls in a timely manner. He called to let me know it was here earlier than expected. I was so excited. It was perfect and I loved everything about it. Brett was detailed in showing me how everything worked. I truly couldn't ask for a better and more thorough sales person than Brett. I had the pleasure of getting to work with Jose Padilla in finance! He was honest, answered all my questions. Gave advice from his personal experience of purchasing/ leasing which was helpful! He made sure this transaction was flawless and it was. He put effort into making sure we left there happy with our vehicle agreement. He took the time to respond to an email and called after our transaction. I honestly can say with the 6 purchases of vehicles in my life time, he went out of his way to make it perfect! I would definitely go back. I will recommend friends and family here to see these men. More

Wow, what a great experience Cory was the epitome of customer service. From the first phone call through the time he handed us our keys he made us feel welcomed! He met our every Cory was the epitome of customer service. From the first phone call through the time he handed us our keys he made us feel welcomed! He met our every need and request with no questions asked, I look forward to working with him again. More

Walters Audi Stacy Samuel and David Ortiz made the service pleasant and convient. Very professional and courteous. They took care of everyrhing in a short time and Stacy Samuel and David Ortiz made the service pleasant and convient. Very professional and courteous. They took care of everyrhing in a short time and got me in my way. More

Excellent services Javier is truly the best service consultants at the dealership! Always on top of things, willing to explain every thing to you. thanks Javier. Mr. Javier is truly the best service consultants at the dealership! Always on top of things, willing to explain every thing to you. thanks Javier. Mr. Parks More

Amazing dealers Cory Willaims and Josh Rambow were both amazing. We live in Fresno so we asked to do everything online and through email. Cory and Josh took care of u Cory Willaims and Josh Rambow were both amazing. We live in Fresno so we asked to do everything online and through email. Cory and Josh took care of us the minute we got there and we drove off in our car just an hour later. Could not have asked for a better experience. Walters Audi was definitely worth our drive! More

Best Service Consultants! Alex and Javier are truly the best service consultants at the dealership! Always on top of things, willing to explain services and always keeping in c Alex and Javier are truly the best service consultants at the dealership! Always on top of things, willing to explain services and always keeping in contact with me. They even make themselves available when my car isn't in for service! I will be always be taking my Audi to Walters as long as Alex and Javier are there! More

always kind, personable and warm. Ron Frasier is great to work with. I always enjoy coming here, which is pretty unusual considering the nature of the visit. The establishment is clean Ron Frasier is great to work with. I always enjoy coming here, which is pretty unusual considering the nature of the visit. The establishment is clean and inviting, and the shuttle service is awesome. Highly recommend. More