Audi Riverside

Great experience purchasing a used car at Walter's Audi Unfortunately my wife got into an accident and totaled her Infiniti convertible. She loved that car, so we went looking for another one. I saw an ad Unfortunately my wife got into an accident and totaled her Infiniti convertible. She loved that car, so we went looking for another one. I saw an add in Auto Trader for a 2014 Infiniti Q60 convertible at Walter's Audi. There were no pictures since they just received the car as a trade in. I called the sales office and they connected me to Rob Cardenas. He said the car was being detailed and he would take a video and send it to me as soon as they were done. Within a couples hours Rob sent me the video and then called to see if I would like to see the car. I made an appointment with him to see it on Saturday morning. Rob was there to greet us when we arrived. He took my wife and I on a separate test drive while our six year old son was watching a video in their waiting area. Rob was very courteous and professional. He did not put any pressure on us to buy the car. We gave him our top price that we would pay for the car. Rob worked with us on the price but could not get to the price we offered. So we left without the car. On Monday I got a call from Tawni Heffner, she said the sales manager had agreed agreed to our price, and Rob would be giving us a call. My wife and I met Rob at the dealership Monday evening. He had the car all cleaned up and the paperwork ready to sign. We got a great deal, plus it was a wonderful experience purchasing a car at Walter's Audi. The prior owner had given the dealership only one key. Rob said she called him after she found the extra key. Rob mailed the key to us as soon as the prior owner dropped it off at the dealership. He went the extra mile even after the deal was done. If you are ever shopping for a car, give Rob Cardenas a call at Walter's Audi. He will take great care of you. More

The staff at Walter's Audi are superb. Very professional. Syed Ali and Andy Bartoli helped to make the car buying experience pleasant and seamless. Each and every member at Walter's Audi was professional and Syed Ali and Andy Bartoli helped to make the car buying experience pleasant and seamless. Each and every member at Walter's Audi was professional and courteous. This is my second car purchase at Walter's Audi and I had the same great experience this time as the I did eight years ago, I will continue to recommend Walter's Audi to my friends and family. More

Great Experience! Brett was very helpful and was very friendly! Thanks to him I got to go home with the perfect car! He was extremely courteous and I would recommend hi Brett was very helpful and was very friendly! Thanks to him I got to go home with the perfect car! He was extremely courteous and I would recommend him and this dealership! More

very respectful salesman, professional Very happy with the time it took to purchase a new car and how nice and knowledgable the sales person was. Definitely will be a retuen customer Very happy with the time it took to purchase a new car and how nice and knowledgable the sales person was. Definitely will be a retuen customer More

Exellent Customer Serviced My name is Pablo Reynoso and I have the best experience on customers service on 5/10/16 whit Walters Audi Dealer , this is the first time I went to My name is Pablo Reynoso and I have the best experience on customers service on 5/10/16 whit Walters Audi Dealer , this is the first time I went to this Dealer and I have a such a great experience buying a car for my son , Ron Lu was are Sales Person and he did a excellent customer service ,explain everything to my son about the car , we never felt any pressure from him , very attentive and very understandable ,he answer all my questions and stay with us all the way thru the sales operation , and Jose Padilla the Finance Manager was very helpful , he even find a better bank for us , I never have such a great experience on buying a car , and I buy 13 cars before from different dealer of riverside and LA and always have something negative to say . thanks Ron and Jose for all you help and help my son to buy his first car , you guys are a good people More

Good customer service Syed was very knowledgeable and very helpful in working with us when trading in our lease for a more accommodating vehicle. I will go back here again Syed was very knowledgeable and very helpful in working with us when trading in our lease for a more accommodating vehicle. I will go back here again and again. More

First service at Walter's Audi but it won't be my last! New to the area and am more than pleased that I chose Walter's Audi for my 65k service. Alex Ortiz really took his time to make sure the service went New to the area and am more than pleased that I chose Walter's Audi for my 65k service. Alex Ortiz really took his time to make sure the service went as smooth as possible. They even got me out in time, no delay which was great for me. Very friendly and professional, no need to go anywhere else. More

Excellent customer service!!!!!!!!!! I recently visited Walters Audi in riverside for a regular service on my car and I have to say WOW. Mr. Javier Juarez helped me out and really made I recently visited Walters Audi in riverside for a regular service on my car and I have to say WOW. Mr. Javier Juarez helped me out and really made it a great experience. Usually the past dealerships I've been to I always get that feeling of being lied to and just horrible service by the employees, almost as if they don't care about the customers so I decided to switch it up and visit Walters. My mother in law has been going there for quite sometime so I took her word for it and I'm glad I did. The price was fair the wait was exactly what he said it would be and most of all I really feel like he and the rest of the staff there valued my business everyone is extremely nice. I will definitely be visiting AND recommending to everybody to visit Walters Audi from now on. Thanks guys -Federico More

My first audi! This is my first audi ever and i felt i get a really good deal. I am so happy with the deal! Amin was my dealer he is a very approachable guy. I told This is my first audi ever and i felt i get a really good deal. I am so happy with the deal! Amin was my dealer he is a very approachable guy. I told him my situation he gave me the best deal that he could give and i was very happy with it. Now i am driving a brand new 2016 a3 s with Quattro technology! I this car so much. They took a good care of me. ?? More