Audi Riverside

Glad I drove a few extra miles to buy a car here Nowadays, customers read reviews prior to engaging with almost any business, including a car buying process. I got lucky to have my Internet request Nowadays, customers read reviews prior to engaging with almost any business, including a car buying process. I got lucky to have my Internet request for Audi RS5 on Eric Dawes' desk. Since very first interaction over emails and calls Eric has been very thorough and informative but without any pressure one would expect from a car salesman, His hard work and friendly attitude encouraged our trip to far away, Riverside. After having done all the test driving, checking, and playing with the car, we negotiated a deal we could not refuse, which fit our budget perfectly. Today, we visited Audi Walter and finish our buying process. Now, our son is the happiest student on the Earth! Thanks much, Eric and the team! I am coming for a new Audi, now for myself, this Fall to buy with Eric. More

Great purchase experience Went to Walter's Audi to buy out my current lease and was treated like a VIP. My wife and I had a smooth and stress free transaction. Cory made the pr Went to Walter's Audi to buy out my current lease and was treated like a VIP. My wife and I had a smooth and stress free transaction. Cory made the process so easy and all the staff were friendly and helpful. Even got a month payment for getting a CPO vehicle. Thanks to all the people at Walter's. Bob J. More

My Audi is running great! Javier was able to keep the cost of necessary repairs my car needed within my budget. I really appreciate this. Javier and Ron were both very helpful Javier was able to keep the cost of necessary repairs my car needed within my budget. I really appreciate this. Javier and Ron were both very helpful and friendly. More

Amazing Customer Experience! My experience at Walter's Audi was exceptional. Cory Williams (my contact) has sold me several vehicles in the past and just recently I leased an A4 f My experience at Walter's Audi was exceptional. Cory Williams (my contact) has sold me several vehicles in the past and just recently I leased an A4 from them. Cory is trustworthy and goes the extra mile for his customers - each and every time. Once again, his service was impeccable and he got me an unbelievable deal! I highly recommend Walter's Audi and especially Cory. They are the best at what they do. I very much appreciate Cory and his team. More

Great experience. Thank you Robert Cardenas Our Granddaughter got her driver’s license and it was time to look for a car for her to drive. We were not looking forward to the search, due to high Our Granddaughter got her driver’s license and it was time to look for a car for her to drive. We were not looking forward to the search, due to high pressure from sales people, etc. After searching the Internet, we saw a 2013 Audi A4 that we wanted to check out at Walter’s Audi of Riverside (we live in Orange County). Robert Cardenas (our sales agent who is new to the dealership) was very happy to answer any questions we had – if he did not know the answer, he would check with managers to find out the answer. Needless to say, our granddaughter fell in love with the A4. As the dealership just received the car, we could not drive off with the car until the car was thoroughly checked out (we appreciated that safety gesture very much). After waiting a few days for delivery, Robert drove the Audi A4 from Riverside to our home in Orange County (a 45 minute drive in good traffic) with a full tank of gas. The car arrived in immaculate condition and upon taking the A4 for a test drive, Robert explained the various features of the Audi A4. Needless to say our granddaughter loves the A4 and is out there every day cleaning off any dirt she put on the car in the drive to and from school. Robert and the staff at Walter’s Audi did a great job answering any questions and getting the car ready for delivery. Best of all, there was no high-pressure from anyone at Walter’s to purchase the car. Robert also made a follow-up call to us (after delivery) to see if we had any further questions regarding the vehicle. We are also getting lots of positive feedback from family and friends and we would gladly recommend Robert Cardenas for any future inquiries. Good Job Robert – Keep Up the Good Work! You made our granddaughter very happy. More

Pleasant experience Our experience with Syed Ali was great. He did not make you feel pressured or feel like bait on the end of the hook, lol. He was knowledgeable abou Our experience with Syed Ali was great. He did not make you feel pressured or feel like bait on the end of the hook, lol. He was knowledgeable about the cars. I will recommend my friends to see him at Audi. More

TOP NOTCH SERVICE! WILL BE BUYING MY NEXT AUDI HERE FOR SURE! RON'S CUSTOMER SERVICE IS PHENOMENAL!!! IVE OWNED 2 BMW'S & WILL NEVER GO BACK AFTER OWNING MY AUDI & COMPA WILL BE BUYING MY NEXT AUDI HERE FOR SURE! RON'S CUSTOMER SERVICE IS PHENOMENAL!!! IVE OWNED 2 BMW'S & WILL NEVER GO BACK AFTER OWNING MY AUDI & COMPARING MY EXPERIENCES WITH BOTH DEALERSHIPS!IJUST ENJOY THE WHOLE EXPERIENCE SO MUCH MORE @ WALTER'S AUDI!!! MIGHT I MENTION THE CLEAN DRINK & FOOD BAR !!!! YUMMY TREATS AS WELL!!!! More

NOT BEING UPFRONT I took my niece in couple time to take to look at the BMW she is interested in...her first car. Everything was fine up until they ran her credit. Th I took my niece in couple time to take to look at the BMW she is interested in...her first car. Everything was fine up until they ran her credit. The sales person told us that she doesn't qualify by herself so she would need to have a cosigner. Find, We got a cosigner for her and the salesperson came back saying she ONLY qualify thru Audi financing only for 5 year at roughly 5.3%? interest and the payment would be over $400+. The salesperson call us back shortly after we left and give us a new monthly payment amount of $360 which is still too much without disclosing any other number. I than spoke to the sales person later on the same night and he told me that the new payment will be $350/ mon...again without disclosing the loan amount; terms; and interest rate. My niece happen to check the car today and now that car was discounted by $1000 on the internet. I called the Sales Mgr. and he told me that the sales amount was never change and the payment was always the same since the day we went it. To make a long story short I am very disappointed with Walter's Audi. I feel that the dealership was dishonest with us and tricky They just want to get us back into the dealership and giving up the low payment without being upfront about the final sale price, the term of the new loan, the fees and payment....etc. If this is a normal business practices for Walter's Dealership, you can count me out as a customer. This is not my first rodeo in dealing with new car purchase. I own 2 porsche, mercedes, bmw....etc...and to think I was going next door to see about the new panamera my wife was interested in. The whole process was very shady and unpleasant to me. I will never want to deal with Walters dealership again nor I will refer any of my friends and family. IF you want to build a long lasting relationship with your clients', please be honest and upfront and make the client feels welcome...sometime everything is not about the price of the car, it about how you would present it. had we been disclose about all the pertinent information , your car would have been out of the lot already. Thank you very much..@sales mgr..it's absolutely OK to say hello to client when walking into the same room. More

Great Customer Service Awesome experience in the service department from the moment I dropped off my vehicle and was greeted by Ron Frasier and when I was notified by Alex O Awesome experience in the service department from the moment I dropped off my vehicle and was greeted by Ron Frasier and when I was notified by Alex Ortiz that my vehicle was ready for pick up, they were both very detailed and explained clearly all my questions. Will definetely continue bringing my vehicle here. I absolutely recommend this dealer and their staff. More

One of the best Audi experiences I've had I've been driving Audi for over 10 years and have purchased over 10 Audis. Walters Audi will be the only dealer I deal with from now on. Service was A I've been driving Audi for over 10 years and have purchased over 10 Audis. Walters Audi will be the only dealer I deal with from now on. Service was AMAZING. They gave me the deal I wanted on the car I wanted no back and forth. Roberto Cardenas was an awesome sales person!!! Jose in finance was also amazing. They had the car ready for me when I arrived and the deal done. I was in and out in an hour!! I love my new S3 and Walters Audi!!! More