Audi Riverside

Great experience with this dealership When I first started looking for an A-5, we (My wife and I) happened to stop at a dealership out in the Palm Desert area. We couldn't have been treat When I first started looking for an A-5, we (My wife and I) happened to stop at a dealership out in the Palm Desert area. We couldn't have been treated any more poorly. When I mentioned to the salesman that "waited" on us that I was in the market for an A-5, he basically blew me off by saying that they didn't have any and I should come back in a month. My wife and I proceeded to walk back to our car..........right past 3 A-5's. I was so livid that I called the manager the next day to tell him of our experience. He was apologetic, but knew exactly which salesman it was. I got the feeling that I was not the first customer this guy treated like dirt. So why again, does he still work there? So, I went to Walter's and got great service right from the start. I had to special order one because of the color (red) and it took a few months to get it. It was well worth it. Brett McKinley kept me up to date on the status of my car. He was always available to answer any questions and made the experience a great one on every count. He went over the car with me in great detail, and made it clear that if I had any questions, he would be more than happy to answer them for me. The whole "team" at Walter's treated us like our business was important to them, not like an after thought. I would highly recommend both Walter's Audi and Brett McKinley. Daniel Distrola More

Above and beyond Javier Juarez has been our go to guy when maintenance is due for our Audi Q7. Always very professional and goes above and beyond to make sure we are t Javier Juarez has been our go to guy when maintenance is due for our Audi Q7. Always very professional and goes above and beyond to make sure we are taken care of. He is a great example of making the customer feel like family rather than just business. There is much others can learn from him and I know Walters Audi in riverside is proud of how represents them. The next time we choose to buy another Audi he will be the one we call. More

Happy new Audi Customer I had a great experience in my first service with Javier Juarez at Walter's Audi in Riverside. He was personable, professional and proficient. My ex I had a great experience in my first service with Javier Juarez at Walter's Audi in Riverside. He was personable, professional and proficient. My experience could not have been more positive. Couple this with the greeting I got from Cory Williams who not only remember my name but details from our discussions during the buying process. Andy Bartoli even took the time to not only answer my questions but help me navigate through the Financial website details. Thank you Walter's Audi. You are doing all the desired things to keep this customer very happy. More

Quality and service never fails Once again, excellent service at Walter's audi! Took my car in for "squeaky " brakes and had fantastic experience. Did efficient job without any gimmi Once again, excellent service at Walter's audi! Took my car in for "squeaky " brakes and had fantastic experience. Did efficient job without any gimmicks. Stacy was awesome. She is friendly, thorough, and conscientious. I love going to this dealership even though I have another dealer five minutes from work. Keep up the stellar job Walter's! More

Great sales personnel Walter's Audi has great sales personnel. I didn't have a chance to talk to everybody, I only have a close contact with two persons, and they made my v Walter's Audi has great sales personnel. I didn't have a chance to talk to everybody, I only have a close contact with two persons, and they made my visit to the dealership nothing but pleasure and fun. Steve's product knowledge was above my expectation. Every single question I had he answered and explained me everything with patience. I thought Audis were kind of boring, but Steve showed me the absolute opposite. I have to admit I was wrong about this brand. More

Great place to lease a car Cares about customers,, Syede is why I leased my Audi from Walters. Visted two other Audi dealers, they could not match price, or friendliness of Syed Cares about customers,, Syede is why I leased my Audi from Walters. Visted two other Audi dealers, they could not match price, or friendliness of Syede and Jon. More

Service The service team is ALWAYS great when I take my car in. Javier immediately greeted me and helped me initially while Alex helped out another guest. Sta The service team is ALWAYS great when I take my car in. Javier immediately greeted me and helped me initially while Alex helped out another guest. Stacy was very pleasant and helpful as she always is. Once my car was finished, Alex even placed my license plates on my car. More

Excellent Service Javier Juarez was great to work with- honest and up front. My 15 k service was finished much faster than i expected! Will definitely plan on bringing Javier Juarez was great to work with- honest and up front. My 15 k service was finished much faster than i expected! Will definitely plan on bringing the car back in for the next service! More

Javier Juarez was SOOOOO HELPFUL and Friendly Had my A4 serviced with Javier Juarez and he was so friendly, professional and informative. Kept me updated via text all day of the status of my car!! Had my A4 serviced with Javier Juarez and he was so friendly, professional and informative. Kept me updated via text all day of the status of my car!!! Extremely happy Audi Customer :) More

Best Service Ever! Starting with my phone call to make a service appointment, my service representative Stacy Samuel was awesome. Stacy was able to fit me in mid-day an Starting with my phone call to make a service appointment, my service representative Stacy Samuel was awesome. Stacy was able to fit me in mid-day and explained everything they would be doing to my car. When I arrived at Walter's Audi, Stacy quickly got a time line on how long it would take to complete the repair so I wouldn't have to wait around. Stacy arranged a shuttle ride home for me and within a couple hours I received a call that my car was complete. When I arrived back, Stacy was so nice and explained everything they did to my car, processed my paperwork and got me out the door. My car was also washed and cleaned and it looked better then when I dropped it off. From this point on, I will only take my Audi R8 for service at Walter's and I plan on buying my new car from Walter's in a few months. Keep up the great work! More