Audi Riverside

Keith Marshall On Sunday, February 15, driving from Redondo Beach to Hemet my Audi stalled on the freeway near Lake Elsinore. I had to have it towed to the nearest A On Sunday, February 15, driving from Redondo Beach to Hemet my Audi stalled on the freeway near Lake Elsinore. I had to have it towed to the nearest Audi Dealership which happened to be Walter's Audi. Keith Marshall was my service advisor. My husband and I were a bit worried about being at a dealership so far away from our home, but Keith made us feel very comfortable. There were no loaner cars available but Keith arranged a ride to the nearest car rental office and we were able to get a car there until a loaner became available at Walter's. Within 2 days Keith called to let me know that he had a car available. Keith called my home to make sure I made it home alright that night and continued to check in to give me updates regarding my vehicle. I picked up my car yesterday and it is now running beautifully. Walter's has such a friendly environment and is exceptionally clean. I would definitely recommend Walter's Audi and especially Keith Marshall as a service advisor! Top notch. More

Veronica A. Truly Exceptional I want to share my experience at Walter's Audi in Riverside California, I arrived at the dealer after hours to pick up my Q7, Todd in the sales dept. I want to share my experience at Walter's Audi in Riverside California, I arrived at the dealer after hours to pick up my Q7, Todd in the sales dept. assist me not only did he help me with the retrieval of my vehicle but I had a lot of questions about my Navigation and Audi connect.He spend 45 min of his time helping me understand my Q7 thank you Todd for the truly exceptional service. More

Second to None Stacy is second to none, when it comes to service. She is knowledgeable, engaging, and a wonderful person to work with. Every experience I have with S Stacy is second to none, when it comes to service. She is knowledgeable, engaging, and a wonderful person to work with. Every experience I have with Stacy and Walter's Service dept. is nothing less than exceptional. They've earned my trust and business as long as I own an Audi. Thank you, Stacy and the rest of the Service Team More

Awesome I would have to say that I had a great experience. Chuck Cerda was professional polite got us in and out and got us a great deal. Thank you so much ch I would have to say that I had a great experience. Chuck Cerda was professional polite got us in and out and got us a great deal. Thank you so much chuck for all of your time. More

Very Responsive & Helpful Javier is a very responsive, helpful & a good listener. He's here to help the customers & goes out of his way to make sure you're satisfied. He made m Javier is a very responsive, helpful & a good listener. He's here to help the customers & goes out of his way to make sure you're satisfied. He made me feel better with the stressful situation my husband & I were in. Two thumbs up & give this guy a raise! ;) More

I RECOMMEND GOING TO WALTER'S AUDI OF RIVERSIDE I HAVE SERVICED MY AUDI HERE AND ALSO JUST GOT AN AUDI TT FOR DAILY COMMUTE. BOTH SALES AND SERVICE DEPARTMENT ARE GREAT AND KIND ALSO VERY HONEST PRI I HAVE SERVICED MY AUDI HERE AND ALSO JUST GOT AN AUDI TT FOR DAILY COMMUTE. BOTH SALES AND SERVICE DEPARTMENT ARE GREAT AND KIND ALSO VERY HONEST PRICES. IF YOU ARE PLANNING TO BUY AN AUDI I RECOMMEND YOU VISIT WALTER'S AUDI FIRST AND DRIVE HOME AN AUDI YOU ALWAYS WANTED WITH PIECE OF MIND. More

Walter's Audi is the best! This is the second car we have purchased from Walter's Audi and the experience has always been above expectation. Sale and Service staff are awesome. This is the second car we have purchased from Walter's Audi and the experience has always been above expectation. Sale and Service staff are awesome. They are courteous and very knowledgeable. I would not think of going anywhere else. Just a great dealership. More

Excellent experience! I was so nervous about leasing but Brett McKinley made it so easy and answered all my questions. I was able to get into a 2015 Audi A5 with no hassles I was so nervous about leasing but Brett McKinley made it so easy and answered all my questions. I was able to get into a 2015 Audi A5 with no hassles. Brett was very patient with me because i had so many questions about the process, offered exceptional service, sat with me and explained all the functions within the car, and checked in to make sure I had no further questions. He definitely made the process super easy and I'm so happy I went to Walters Audi! More

Great Service Javier was very professional and helpful. I highly recommend you this dealer Ship and you should ask for Javier for assistance.Very satisfied with his Javier was very professional and helpful. I highly recommend you this dealer Ship and you should ask for Javier for assistance.Very satisfied with his work. More

Walter's Service + Javier Juarez = SUPERIOR I have owned my Q5 for a little over 1 year, and today was the SUPERIOR service experience by far. While much of my maintenance coverage is through Au I have owned my Q5 for a little over 1 year, and today was the SUPERIOR service experience by far. While much of my maintenance coverage is through Audi Care, brakes were a mystery. Javier Juarez is to be commended for his thorough explanation of the warranty service and brake work that my car received. As a female consumer, I’m not interested in the pampering but rather a sincere and honest explanation of service. I’ll be making a “B” line to Javier for my next service appointment. No joke, Javier is genuine and took the time to “shoptalk”! Walter’s is smart for bringing Javier into the fold! Thanks, Javier!!!! More