Audi Riverside - Service Center

great experience ! I set up my service appoinment online and Mycal gave a prompt response, Walters provided great service and took care of my Audi, I bought my first Au I set up my service appoinment online and Mycal gave a prompt response, Walters provided great service and took care of my Audi, I bought my first Audi A4 from this dealership. Not to forget our shuttle driver, Jessie made our day, Jessie has a great attitude, very positive and made the wait not bad at all. More

Great experience as always Been having my Audi serviced at Walters for the past nine years. Always requested Stacy Samuel as my go to. She always brings a smile to my face with Been having my Audi serviced at Walters for the past nine years. Always requested Stacy Samuel as my go to. She always brings a smile to my face with her friendly and quirky attitude, which I love. Her competancy, communication, and caring for clients is appreciated. She's a keeper and definitely a valuable asset to Walters. More

Service to my vehicle. I was provided excellent service for my Audi on December 16, 2015. Alex Ortiz was my service person and provided excellent feedback to me while my ca I was provided excellent service for my Audi on December 16, 2015. Alex Ortiz was my service person and provided excellent feedback to me while my car was being serviced. The facilities were comfortable and I was satisfied with the service to my Audi. More

Timely and Efficient Service My assigned Service Adviser Ron Frazier helped me out by managing the 35k Service for my 2013 A8L. The aside from the timely and efficient service he My assigned Service Adviser Ron Frazier helped me out by managing the 35k Service for my 2013 A8L. The aside from the timely and efficient service he made sure happened, he kept me abreast of the findings and concerns that the Technician Staff discovered. With the necessary repairs completed, I was on my way in the same time we had originally set for my pick up that day. I look forward to working with Ron Frazier and other staff at this dealership again. More

Great service from a personable yet professional service rep We recently had to have our new Q7 serviced. We have worked with Stacy Samuel for many years and were pleased to have her as our service rep on this o We recently had to have our new Q7 serviced. We have worked with Stacy Samuel for many years and were pleased to have her as our service rep on this occasion. As in the past, Stacy was very friendly yet very knowledgeable. The service was completely quickly and to our satisfaction. We would highly recommend Walters based on our many years of experience with the dealership and its staff. More

Customer service is alive & well at Walters Audi Took the 2011 Q5 in to Walters Audi for a minor recall issue. Stacy Samuel is my service advisor and has always taken exceptional care of me and my wi Took the 2011 Q5 in to Walters Audi for a minor recall issue. Stacy Samuel is my service advisor and has always taken exceptional care of me and my wife, but this visit she went the extra mile. While doing the paper work I mentioned that I had a concern about another issue that was not part of the recall. Stacy made sure then issue was resolved while in the shop even though it was not covered under warranty. THAT'S CALLED EXCEPTIONAL CUSTOMER SERVICE! That's the kind of investment in customer service that will get me back in the showroom when it's time to buy another car. Great job Stacy!! More

A1 service Just recently purchased a used vehicle. Alex Ortiz in the service department, very attentive, personable, very catering, and extremely helpful. Great Just recently purchased a used vehicle. Alex Ortiz in the service department, very attentive, personable, very catering, and extremely helpful. Great customer service. Also Alex offered to make arrangements to pick up my vehicle after hours in case I couldn't pick it up on time. Most friendly service I've had in a while. More

Every thing was excellent!! I was pleased with how Javier and Alex took care of me and my car . They were very profesional . And they were very kind. They know how to take care o I was pleased with how Javier and Alex took care of me and my car . They were very profesional . And they were very kind. They know how to take care of their customers. Thank you! More

Excellent Service I have been going to this service center since 2007 before the building renovation and am currently going through servicing my second Audi. I have ser I have been going to this service center since 2007 before the building renovation and am currently going through servicing my second Audi. I have serviced A4 and TT. Their service was great and now are getting better with new text notification system. Their response is prompt when asked a question. I have dealt with Stacy before since she has been there for a long time, and Javier is fairy new on the party but both offer great services. David runs service follow-up and ensures everything went smoothly. More