Audi Riverside - Service Center

Service to my vehicle. I was provided excellent service for my Audi on December 16, 2015. Alex Ortiz was my service person and provided excellent feedback to me while my ca I was provided excellent service for my Audi on December 16, 2015. Alex Ortiz was my service person and provided excellent feedback to me while my car was being serviced. The facilities were comfortable and I was satisfied with the service to my Audi. More

Timely and Efficient Service My assigned Service Adviser Ron Frazier helped me out by managing the 35k Service for my 2013 A8L. The aside from the timely and efficient service he My assigned Service Adviser Ron Frazier helped me out by managing the 35k Service for my 2013 A8L. The aside from the timely and efficient service he made sure happened, he kept me abreast of the findings and concerns that the Technician Staff discovered. With the necessary repairs completed, I was on my way in the same time we had originally set for my pick up that day. I look forward to working with Ron Frazier and other staff at this dealership again. More

Great service from a personable yet professional service rep We recently had to have our new Q7 serviced. We have worked with Stacy Samuel for many years and were pleased to have her as our service rep on this o We recently had to have our new Q7 serviced. We have worked with Stacy Samuel for many years and were pleased to have her as our service rep on this occasion. As in the past, Stacy was very friendly yet very knowledgeable. The service was completely quickly and to our satisfaction. We would highly recommend Walters based on our many years of experience with the dealership and its staff. More

Customer service is alive & well at Walters Audi Took the 2011 Q5 in to Walters Audi for a minor recall issue. Stacy Samuel is my service advisor and has always taken exceptional care of me and my wi Took the 2011 Q5 in to Walters Audi for a minor recall issue. Stacy Samuel is my service advisor and has always taken exceptional care of me and my wife, but this visit she went the extra mile. While doing the paper work I mentioned that I had a concern about another issue that was not part of the recall. Stacy made sure then issue was resolved while in the shop even though it was not covered under warranty. THAT'S CALLED EXCEPTIONAL CUSTOMER SERVICE! That's the kind of investment in customer service that will get me back in the showroom when it's time to buy another car. Great job Stacy!! More

A1 service Just recently purchased a used vehicle. Alex Ortiz in the service department, very attentive, personable, very catering, and extremely helpful. Great Just recently purchased a used vehicle. Alex Ortiz in the service department, very attentive, personable, very catering, and extremely helpful. Great customer service. Also Alex offered to make arrangements to pick up my vehicle after hours in case I couldn't pick it up on time. Most friendly service I've had in a while. More

Every thing was excellent!! I was pleased with how Javier and Alex took care of me and my car . They were very profesional . And they were very kind. They know how to take care o I was pleased with how Javier and Alex took care of me and my car . They were very profesional . And they were very kind. They know how to take care of their customers. Thank you! More

Excellent Service I have been going to this service center since 2007 before the building renovation and am currently going through servicing my second Audi. I have ser I have been going to this service center since 2007 before the building renovation and am currently going through servicing my second Audi. I have serviced A4 and TT. Their service was great and now are getting better with new text notification system. Their response is prompt when asked a question. I have dealt with Stacy before since she has been there for a long time, and Javier is fairy new on the party but both offer great services. David runs service follow-up and ensures everything went smoothly. More

Great Service Once Again!!!!!!!! Always a great experience at Walter's Audi. Ron Frasier gave me the Best service once again. As an owner of multiple Audi's this is the only place I g Always a great experience at Walter's Audi. Ron Frasier gave me the Best service once again. As an owner of multiple Audi's this is the only place I go. Thanks again for all the service. John MAC R8 More

Very understanding My car had a breakdown recently, and with the holidays coming, the expense was definitely one I wasn't prepared for. Thanks to Alex Ortiz he was able My car had a breakdown recently, and with the holidays coming, the expense was definitely one I wasn't prepared for. Thanks to Alex Ortiz he was able to get me the best price for all the needed repairs and able to get it done as quickly as possible knowing I have to drive myself and my baby places each day. Thank you and Merry Christmas to the staff at Audi! More