Audi Riverside - Service Center

It was great Guy was nice explained everything well made sure I knew what was wrong with the car .overall the work they did on the car was fantastic runs way smoot Guy was nice explained everything well made sure I knew what was wrong with the car .overall the work they did on the car was fantastic runs way smoother than before . More

Treated like a king, extremely great people to deal with The service department was excellent from when I emailed them I needed service until my wife and I left the service department with the work done. The service department was excellent from when I emailed them I needed service until my wife and I left the service department with the work done. More

Without a Doubt the VERY BEST Dealer on Earth! Walters Audi is like no other car dealer I have dealt with in my 44 years on Earth. Does not matter if you are buying or getting service. Everything Walters Audi is like no other car dealer I have dealt with in my 44 years on Earth. Does not matter if you are buying or getting service. Everything at this dealership is so top notch, they should be used as THE model for how all dealers should operate. Javier Juarez is always my go to guy and the service manager David Ranciglio is the best in the biz. They both take such good care of me. I should note that I have an Audi dealer just 5 minutes from my home and Walters is 45 minutes (without traffic). I will ALWAYS take my Audi to Walters. The impeccable service is well worth the drive (I would still go if they were 2 hours aways). Thank you Walters, you have me as a customer for life :-) More

Great service I have owned our Audi for approximately two years and have enjoyed the car but much more the service we have received in obtaining any small fix it it I have owned our Audi for approximately two years and have enjoyed the car but much more the service we have received in obtaining any small fix it items. Alex Ortiz was attentive, careful and super nice to work with. He even took time out of his super busy day to explain a few more great features the car had that we were not aware of. Now we are extremely impressed with the car and all its functions. Thanks Alex!!!! Just wanted you to know how much you and your service department impressed us. More

He is a nice guy I'm a international student, so my English is not very well. He got a lot of patients on me. I do really appreciate. And he explained everything in de I'm a international student, so my English is not very well. He got a lot of patients on me. I do really appreciate. And he explained everything in details that help me to understand which part of my car has problems. He is very nice and friendly! - Yingrui Yang More

AWESOME SERVICE!!!!!!!!!! Walter's Audi is the only place I get my car serviced, top notch service and very accommodating. Stacy Samuel and Alex Ortiz are both very friendly, Walter's Audi is the only place I get my car serviced, top notch service and very accommodating. Stacy Samuel and Alex Ortiz are both very friendly, professional and extremely helpful. More

Service visit I have been taking my Audi or Walter's Audi for about a year and have been impressed with the quality of the service department every time. The most r I have been taking my Audi or Walter's Audi for about a year and have been impressed with the quality of the service department every time. The most recent visit introduced me to Ronald Fraiser, who walked me through the service appointment expeditiously and communicated the status of my vehicle while it was in their care. I had an extended warranty through another company when I purchased the car, and Ronald was able to make a minor repair on a motor mount using that warranty. It was my understanding that they could not process the claim, but Ron was able to get it done and saved me a lot of money in the process. I would recommend this dealership to anyone. Make sure you ask for Ron. Ken Miles More

Alex Ortiz at the service center was very customer oriented. This dealership was able to assist me after I got denied any help from the Audi Dealership in West Covina. I highly recommend this location over the o This dealership was able to assist me after I got denied any help from the Audi Dealership in West Covina. I highly recommend this location over the others! Alex was very customer oriented and attentive to my needs. He kept me Informed on what was going on during my service process. The Free coffee and Wash was a major Plus!! Thank you for all your help Alex Ortiz. I will be visiting this location in the future. -Robert Reina More

Stacey is the best! We have been taking our Audi's to Stacey at Walter's for quite a few years... She always takes great care of us and sees that our vehicle is always d We have been taking our Audi's to Stacey at Walter's for quite a few years... She always takes great care of us and sees that our vehicle is always done right! The service team at Walter's are top notch! More

Service repair at Walter's Audi is AWESOME! The service I received at Walters Audi was awesome. Ronald Fraizer was kind and professional and unfortunately that's rare these days with general cus The service I received at Walters Audi was awesome. Ronald Fraizer was kind and professional and unfortunately that's rare these days with general customer service. Thank you. More