Audi Riverside - Service Center

Outstanding I have owned two Audi's, and have owned many cars from other sources in the past.I have to admit my experience with the Audi dealership in Riverside I have owned two Audi's, and have owned many cars from other sources in the past.I have to admit my experience with the Audi dealership in Riverside, CA has been A+, from sales to service. Thank you Audi team in Riverside for meeting all my needs and making me feel special every time I'm there. More

It has been a pleasure at Walters Have been working with Stacy on getting service for my car for years. It has always been a very pleasurable experience. All the people at Walters hav Have been working with Stacy on getting service for my car for years. It has always been a very pleasurable experience. All the people at Walters have been great to work with. More

Walters has fantastic customer service I have been working with Stacy Samuel since I bought my Audi. It has always been a great experience. She is always so nice and helpful. Everyone that I have been working with Stacy Samuel since I bought my Audi. It has always been a great experience. She is always so nice and helpful. Everyone that I have dealt with at Walters Audi have been great. More

Walters Audi It was a wonderful experience, efficient and friendly service there, everything was taken care more than my expection plus the loaner car. Thank you It was a wonderful experience, efficient and friendly service there, everything was taken care more than my expection plus the loaner car. Thank you Stacy! More

Stacy is the best !!!! This was my first experience dealing with Stacy Samuel at Walters Audi and to be honest , it was the best experience I have ever had with servicing my This was my first experience dealing with Stacy Samuel at Walters Audi and to be honest , it was the best experience I have ever had with servicing my vehicle. Stacy went above and beyond to make sure my experience was a great one. She is truly a genuine , sweet person !! Everybody in the service department was very nice !!! I would recommend this dealership to anyone ! More

Follow Up Alex went out of his way to help me with my Used Audi .He helped with all aspects of my orientation . A great place to buy a car , he listened to all Alex went out of his way to help me with my Used Audi .He helped with all aspects of my orientation . A great place to buy a car , he listened to all my questions and answered them , with just a few follow ups .Thanks Again . Roger More

Good experince Excellent customer service - considerate and attentive. Everything was completed as promised in a timely manner. Also, I received my rental car within Excellent customer service - considerate and attentive. Everything was completed as promised in a timely manner. Also, I received my rental car within minutes, so not a long time spent needlessly waiting around. More

Awesome People Service not just Auto Service I'm taking the time to write this extensive Review because the Service department and Parts department deserve it. My first experience with Walter's A I'm taking the time to write this extensive Review because the Service department and Parts department deserve it. My first experience with Walter's Audi Service was superb. Everyone that I came into contact with was friendly, highly competent, and professional. When I called the service department last week with my concern, Coral was very attentive and thorough. She was efficient in scheduling a convenient drop off date and reserved a loaner vehicle for me. She also informed me that Javier Jaurez would be my pre-designated service attendant. I could almost sence her smile over the phone. Afterwards, she sent me confirmation of my appointment day and time. Upon arriving early, Mr. Juarez was away from his desk. Stacy jumped off her desk and introduced herself and attended to me. Immediately. Her exceedingly friendly demeanor and willingness to assist me was impressive. Once Javier joined us, Stacy gave him an update of what we had discussed. I found Javier to be friendly, patient, and knowledgeable. He listened with interest to my concerns regarding my vehicle and he addressed all my questions, and explained everything very thoroughly. He then retrieve the loaner for me. He demonstrated his patients while I had to phone my insurance carrier to email him verification of my insurance coverage. What was most impressive was the high degree of effort every staff put forth to ensure that this customer was treated friendly attentively, professionally, and competently regardless if the service appointment was a warranty service item or not. In short I left Walters Audi satisfied and with a smile. Thank you Walters Audi for making me feel as special as when I purchased my vehicle. Keep up the awesome work ethics in fulfilling your mission statement. Kudos to Dave Ranciglio for his genuine concern that I was treated friendly and that I left satisfied and with a smile. Not only did Mr. Ranciglio email me a follow inquiry, but he also followed up with the personal phone call. He left me a very nice message which I greatly appreciate. It is apparent to me that Mr. Ranciglio leads by example and due to his leadership skills he had he has had a positive impact upon his department. More

Exllecllent service Walter's is best dealer ever, they are professional. i would recommend everyone come to this dealer experiencing service. Stacy Samuel such a kind per Walter's is best dealer ever, they are professional. i would recommend everyone come to this dealer experiencing service. Stacy Samuel such a kind person and being so helpful! More

Always excellent service Have worked with Stacey Samuel for the last several years. Stacey has been one of the reasons I keep buying Audi products. She makes you feel like fam Have worked with Stacey Samuel for the last several years. Stacey has been one of the reasons I keep buying Audi products. She makes you feel like family. David the service manager is a great asset also. More