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Audi Riverside - Service Center

Riverside, CA

4.9
1,184 Reviews

1,184 Reviews of Audi Riverside - Service Center

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August 28, 2015

Excellent customer care Ronald Frasier was my service advisor and he was very professional and friendly. He answered all my questions and helped to solve my cars problems. More

by 123456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parts sales person was very helpful., Ron Frasier
Aug 28, 2015 -

Audi Riverside responded

Thank you for your time and feedback. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional experience with Ronald! Please let us know if we can help you again in the future. Sincerely, Walter's Audi

August 28, 2015

Excellent service Had to have my rear window replaced. Javier provided me with excellent service. He had the window replaced within a matter of hours. Took less time More

by twins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
Aug 28, 2015 -

Audi Riverside responded

Twins, Thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality, just like Javier was able to do for you. Please check our Facebook for deals and savings for your next service. Thank you, Walter's Audi

August 25, 2015

Great Service! Took my A6 in to get a lane sensor checked out. Everyone in service was very helpful and Ron got me in and out for my appointment so I can keep going More

by cmendes0101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Frasier
Aug 28, 2015 -

Audi Riverside responded

Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive! Please follow us on Facebook and Twitter for deals and savings on your next service! Walter's Audi

August 19, 2015

Awesome service Service department rocks! Took in my A5 last week to get serviced and as always I get treated great by the service team. Such a friendly and wholeso More

by Sponce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ranciglio, Ron Frasier
Aug 26, 2015 -

Audi Riverside responded

Thank you for sharing your excellent experience! Don't forget to check us out on Facebook and Twitter for savings before your next visit - we look forward to serving you again! Thank you, Walter's Audi

August 12, 2015

service department Amazing experience ever!!!! Went for air conditioning problem and they fixed it in one day!!! Amazing customer service !!!!! I really recommend this d More

by Danart12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
Aug 26, 2015 -

Audi Riverside responded

Thank you so much for your enthusiastic review! We're pleased to hear that Javier gave you such excellent customer service, and we look forward to serving you in the future! Check us out on Facebook and Twitter for savings and updates. Thank you, Walter's Audi

August 08, 2015

Excellent service by Stacy Samuel, friendly and professional This service department is courteous and top notch as far as I am concerned. Stacy Samuel, the service person with whom I have dealt many times, is a More

by Audi lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 11, 2015 -

Audi Riverside responded

Stacy and the rest of the team here at Walter's Audi always strive to not only meet but exceed our customer's high expectations, and we are so grateful that you took the time to let us know that we have done that for you! Check us out on Facebook and Twitter for savings on your next visit - we look forward to serving you again! Thank you, Walter's Audi

July 29, 2015

Stacy and Walter's Audi keeps my A4 running As a commuter putting 130 miles/day on my 05, A4 routine maintenance and service is a must. It's important to me to have a service center I can trust More

by 2005AudiA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Javier Juarez
Jul 30, 2015 -

Audi Riverside responded

Hello! Our team is very family oriented. We want all of our customers to feel exactly like you feel when you come in for service - part of the family! Thank you for taking the time to write this review and we will see you next time! And remember, if you haven't already, check us out on Facebook and Twitter for additional savings on your routine maintenance. Signed, Walter's Audi

July 14, 2015

Great Service I have been coming to Walter's Audi since I purchased my first Audi, a 2007 A6, in 2009. I had it serviced here until I purchased my 2013 Audi in Ja More

by ccwguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 15, 2015 -

Audi Riverside responded

Thank you for your loyalty to our service department! We love seeing repeat customers, as it gives us time to get to know you. Also, we are pleased to hear that you are satisfied with the loaner cars we provide to our customers. If you ever need anything, or to schedule your next service appoint, please feel free to give us a call. Also, have you check on Facebook and Twitter lately? Those sites can save you big on your visits, so be sure to check them out! Yours, Walter's Audi

July 11, 2015

Outstanding Service Javier Juarez was truly exceptional with my recent service. My R8 required 1 week of attention and I had A7 loaner until the repairs were complete. He More

by lima2lad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
Jul 13, 2015 -

Audi Riverside responded

Hello! We are sorry to hear that your R8 needed so many repairs, but we are glad that we were able to provide you with exceptional customer service during the time your car was in for service. Thank you for taking the time to write about your positive experience! And hopefully you won't need any repairs done for a while, but when you do, check us out on Facebook and Twitter for savings and updates! Yours Truly, Walter's Audi

June 08, 2015

Great help! My Q5 needed service and Keith Mashall made the process seamless. He explained the repairs and text messaged me throughout the repair period. I apprec More

by Ramij
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2015 -

Audi Riverside responded

Thanks for your outstanding review, Ramij! I'm very happy to hear that Keith was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! We look forward to seeing you again soon - check us out on Facebook and Twitter for exclusive savings. Thank you, Walter's Audi

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