1,184 Reviews of Audi Riverside - Service Center
Friendly Helpful Service I took my Audi Q5 in for service. While my vehicle was being a inspected there was a problem found in my cooling system. Keith set up a loaner for me I took my Audi Q5 in for service. While my vehicle was being a inspected there was a problem found in my cooling system. Keith set up a loaner for me immediately and sent me on my way. Through the servicing process he periodically send me messages via text which was very helpful to check the status of the service. The check in/out process was smooth and flawless and Keith was very friendly and helpful. It has been over a week and my car is running well. Problem resolved. More
these guys are cool Everyone i have delt with at this place is very helpful and easy to talk to... they pay attention to what you ask and make you feel like they are taki Everyone i have delt with at this place is very helpful and easy to talk to... they pay attention to what you ask and make you feel like they are taking great care of your vehicle which is BIG For me! Thanks KIETH and STACY More
Outstanding ! A pleasure working with Javier again, I took my girlfriends vehicle in for service this time and once again the best customer service I've experienced A pleasure working with Javier again, I took my girlfriends vehicle in for service this time and once again the best customer service I've experienced at a dealership everyone's really nice and helpful and just a pleasure to deal with. -Isaiah More
Amazing Service Advisor This was actually my first time having service at Walter's Audi. I have experienced the good service at Walter's Mercedes. I can now say Audi is even This was actually my first time having service at Walter's Audi. I have experienced the good service at Walter's Mercedes. I can now say Audi is even better than Mercedes. Due to the car wash guy forgot to vacuum my car, Keith and his service manager David offered me a free full detail. I am going next week! More
Stacy is the best! It's always a pleasure to work with Stacy when I bring my car in. I've tried other dealerships that are closer to my house and the service I get thos It's always a pleasure to work with Stacy when I bring my car in. I've tried other dealerships that are closer to my house and the service I get those just don't compare. More
A very nice lady Each and every time I have gone in for service she has helped me and I never have to remind her anything! She is the greatest! Each and every time I have gone in for service she has helped me and I never have to remind her anything! She is the greatest! More
Great Service, Great Attitude, Overall Great Experience First timer at Walter's Audi, took in my 2015 Audi A4 and Wow as soon as I drove into the Service Department, I was Greeted, help and Acknowledged, so First timer at Walter's Audi, took in my 2015 Audi A4 and Wow as soon as I drove into the Service Department, I was Greeted, help and Acknowledged, something I not used too, Stacy made me fell very comfortable and with her friendly attitude we wrote up my vehicle and got me on my mary way. I was updated every single day on the status of my vehicle and when the due date was up I picked up the vehicle and again was greeted by Stacy. Never have I experienced such great customer service, Thank You Stacy and Staff for your help! More
Outstanding Friendly Service Stacy provided outstanding, friendly and knowledgeable service. Appointments were made with consideration for my schedule and all the work was comple Stacy provided outstanding, friendly and knowledgeable service. Appointments were made with consideration for my schedule and all the work was completed as promised. Stacy and Walters Audi is the best. More
GREAT EXPERIENCE Took my 2013 Audi A4 into Walters Audi Service Dept - Keith Marshall was very pleasant and friendly. He was helpful in answering my questions and giv Took my 2013 Audi A4 into Walters Audi Service Dept - Keith Marshall was very pleasant and friendly. He was helpful in answering my questions and giving me some guidance. My vehicle was taken care of promptly. My car was returned to me washed and ready to go. I have had two other positive experiences with Walters and plan to return in a few months for my 35,000 service.l More
Friendly and Professional Service of Stacey Stacey has been my first encounter with Audi dealership in the IE. I moved to the IE about 2 years ago, and looked for a friendly dealership. She smil Stacey has been my first encounter with Audi dealership in the IE. I moved to the IE about 2 years ago, and looked for a friendly dealership. She smiled and ask me how can I help you?. Since that service day I chose to remain with Walter's Audi in all work associated with my Audi. She always shows friendly attitude, respect and professionalism. She is aware of the financial impact of the services and always tries to help by noting the must versus the nice to have, type of services I need to do. She takes the time to follow up with me on any issue encountered during the time my car is there. I left my car today at 8:00 Am and she called me at 6:05 PM to follow up with the service to my car. After long hours she was still there and finalizing her follow ups with customers. Please keep her happy there as your dealership is definitely benefiting from her impact on the customer experience. E.S. More