1,184 Reviews of Audi Riverside - Service Center
Even doing a minor service like an Oil Change for my A3 was exceptional! Most dealers make you stay and wait for a long time till your service is complete. But at Walters Audi, it is the complete opposite! was exceptional! Most dealers make you stay and wait for a long time till your service is complete. But at Walters Audi, it is the complete opposite! Thanks to Conrad Castillon! He was able to schedule me for my service and made sure everything went smoothly and work around my schedule and not have me wait in the lobby. =D More
I've been a repeat customer at this dealership for about eight years. Their people and service keep me coming back. I've never had a bad experience on either side (sales or service). The facility is new. mo eight years. Their people and service keep me coming back. I've never had a bad experience on either side (sales or service). The facility is new. modern and comfortable with amenities to accommodate those who wait, and transportation options are available for those whose vehicles are in service longer. It's a friendly atmosphere and very welcoming. More
My experience with the Service Department at Walter's Audi was outstanding. Jesus Moya provided excellent customer service. All of my service needs were met in a timely and efficient manner. The superior Audi was outstanding. Jesus Moya provided excellent customer service. All of my service needs were met in a timely and efficient manner. The superior service that I received from Mr. Moya and his team have ensured my return for repeat business. More
Stacy Samuel provided us with great customer service and we appreciated her honesty and willingness to go the extra mile to ensure that we are satisfied customers. I have confidence in her and Walters Audi we appreciated her honesty and willingness to go the extra mile to ensure that we are satisfied customers. I have confidence in her and Walters Audi when I have to bring my car in for service. Stacey Samuel is the best service representative I have dealt with. I will continue bring my vehicle to Walter's as long has she is my service representative. Thank you Stacey for your hardwork and dedication. More
Service department is exceptional. Stacy is one of the best service advisors I have ever encountered. She is very friendly and takes care of me every time I take my car in for maintenance. She always tell best service advisors I have ever encountered. She is very friendly and takes care of me every time I take my car in for maintenance. She always tells me exactly what needs to be done, how much, and gives good advice of how to save money. She makes the process very fast and easy. More
Stacy really makes Walter's Audi shine. Her customer service skills makes one want to visit Walter's Audi just to say hello. Brought my vehicle in and Stacy knew what needed to be done and had a rental service skills makes one want to visit Walter's Audi just to say hello. Brought my vehicle in and Stacy knew what needed to be done and had a rental ready for me. My car ant ready at the end of the day so I was given the rental at no extra charge. Picked up my car and Stacy informed me of all the items corrected and how not only did they fixed my passenger door they ordered a new part. More
Jesus Moya was a pleasure to work with. I was met as I arrived, arrangements for my service needs were handled rapidly and pleasantly and my requested loaner was both immediately available and was a low-m arrived, arrangements for my service needs were handled rapidly and pleasantly and my requested loaner was both immediately available and was a low-mileage (800) clean vehicle. Service was performed as agreed and my car was available as promised. Jesus was polite, efficient and just a great person to work with. Dealership is clean, professional appearing and overall a class act. More
Stacy Samuel is an asset to Walter's dealership. She always resond to your questions, and very knowlegable of your service needs, always punctual with service request, and she has friendly personality. always resond to your questions, and very knowlegable of your service needs, always punctual with service request, and she has friendly personality. More
They are Always Helpful, Friendly and fast. You know how much it will cost before they do the work. I look forward to going in to get my car serviced. much it will cost before they do the work. I look forward to going in to get my car serviced. More
I purchased my Audi at Walters and have had them service every since. I have always been greeted by friendly staff, clean dealership and great quality of work. I recommend they to everyone. every since. I have always been greeted by friendly staff, clean dealership and great quality of work. I recommend they to everyone. More