1,186 Reviews of Audi Riverside - Service Center
I do not need to talk about the personnel because in the end they all say what you want to hear. This is regarding the way they handle your vehicle while it is in the shop. I have taken my Audi A6 from end they all say what you want to hear. This is regarding the way they handle your vehicle while it is in the shop. I have taken my Audi A6 from the beginning. And for some odd reason it is always getting damaged one way or another. The first time this happened they broke my front facing camera cover, no big deal. Second, I replaced my battery and ended up with a broken (inoperable) round AC outlet. (Which was never fixed.) Lastly, after picking up my vehicle from its 40k mile oil change I come across a big scratch. (Going from the center of my trunk to the top right corner!) Please be aware of this dealership. There is other Audi dealers in the area. I’m more than sure they will take better care of your Audi while in their hands. Good Luck all! More
I had my car repaired at Walter's Audi on February 11, 2023 and I was greeted by Christopher Ostman who was pleasant, helpful, and professional. He went over the repairs with me and stayed in touch with m 2023 and I was greeted by Christopher Ostman who was pleasant, helpful, and professional. He went over the repairs with me and stayed in touch with me as I waited for my car to be repaired. He is a top sales associate. More
Exceptional customer service! Alejandro Luna has kept me posted from beginning to end on the status of my vehicles service. Highly satisfied with the service at Walter’s Audi. Alejandro Luna has kept me posted from beginning to end on the status of my vehicles service. Highly satisfied with the service at Walter’s Audi. More
Stacy Samuel is always so easy to work with and made my experience at Walter’s so pleasant. experience at Walter’s so pleasant. More
I dealt with Stacy Samuel at Walters. She was a great Service person to deal with. She made me feel very comfortable with bringing in my Audi for Service. She was very professional. I was She was a great Service person to deal with. She made me feel very comfortable with bringing in my Audi for Service. She was very professional. I was in and out very quickly and she made my day. More
Excellente service and very clear on what the needs of the car was. Every issued was recoded and sent it to me. the car was. Every issued was recoded and sent it to me. More
Stacy Samuel was amazing to work with. She reached out to me to help resolve an issue, and made sure everything was done timely and to my satisfaction. She was a pleasure to work with an She reached out to me to help resolve an issue, and made sure everything was done timely and to my satisfaction. She was a pleasure to work with and a true professional. I would also like to thank Sam Kashani for his help and support with servicing my vehicle. More
A+ customer service from Alejandro Luna! Dropped off my Q5 for some roof rack repairs. Alejandro took excellent care from A to Z & very prompt with update communication. Thank you! Dropped off my Q5 for some roof rack repairs. Alejandro took excellent care from A to Z & very prompt with update communication. Thank you! More