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Audi Riverside - Service Center

Riverside, CA

4.9
1,186 Reviews

1,186 Reviews of Audi Riverside - Service Center

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February 23, 2023

Great service, friendly, helpful, and always on time! I recommend Walters Audi if you ever need anything done right. More

by fernie88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Luna
Feb 24, 2023 -

Audi Riverside responded

Fernie, Thank you so much for your positive review and recommendation! We are delighted that our team could provide you with quality and efficient service. Our guests' satisfaction is our utmost priority. We hope that you continue to choose us here at Walter's Audi for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

February 22, 2023

I do not need to talk about the personnel because in the end they all say what you want to hear. This is regarding the way they handle your vehicle while it is in the shop. I have taken my Audi A6 from More

by Rodcorrales
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacy Samuel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Kashani
Feb 23, 2023 -

Audi Riverside responded

Hi Rod, Thank you for bringing this to my attention. I have located your service records here and I will speak to our Service department about your recent experience. Hang tight while I look into this further and we will reach out to you shortly. John Scholz General Manager Walter’s Audi (951) 441-6183

February 14, 2023

I had my car repaired at Walter's Audi on February 11, 2023 and I was greeted by Christopher Ostman who was pleasant, helpful, and professional. He went over the repairs with me and stayed in touch with m More

by audicar,777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Feb 15, 2023 -

Audi Riverside responded

Thank you for sharing the positive experience you had with Christopher! Offering thorough and efficient service is so important to us, and we are glad that he provided you with nothing less. It is our pleasure to serve you and your Audi's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

February 14, 2023

Exceptional customer service! Alejandro Luna has kept me posted from beginning to end on the status of my vehicles service. Highly satisfied with the service at Walter’s Audi. More

by amartinezx4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Luna
Feb 15, 2023 -

Audi Riverside responded

Thank you for choosing Walter's Audi and for your wonderful review! Providing top-notch service is so important to us, and we are glad that Alejandro's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

February 08, 2023

Stacy Samuel is always so easy to work with and made my experience at Walter’s so pleasant. More

by katherinejfreeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Gonzalez, Christopher Ostman
Feb 09, 2023 -

Audi Riverside responded

Katherine, Thank you for leaving Stacy this wonderful review! We are so glad that she could consistently provide you with a smooth, top-notch experience. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

February 07, 2023

I dealt with Stacy Samuel at Walters. She was a great Service person to deal with. She made me feel very comfortable with bringing in my Audi for Service. She was very professional. I was More

by joseph.cavanagh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Audi Riverside responded

Joseph, Thank you for taking the time to leave Stacy this positive review! We are so glad that she could provide you with the quality care that you so much deserve. She will be honored to know that you deeply valued her service. We hope to see you again the next time your Audi is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

February 07, 2023

Excellente service and very clear on what the needs of the car was. Every issued was recoded and sent it to me. More

by hvallejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Artalejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Audi Riverside responded

Thank you so much for your positive review! We are so glad that our team could provide you with 5-star service. Providing thorough and efficient service is so important to us here at Walter's Audi. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

February 04, 2023

Alex has been great when I've brought it my vehicle for a recall check and the complimentary tire rotation. Great service dept. More

by R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Feb 06, 2023 -

Audi Riverside responded

R, Thank you for your 5-star rating! We are so glad that Alex could get your recall taken care of. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

February 01, 2023

Stacy Samuel was amazing to work with. She reached out to me to help resolve an issue, and made sure everything was done timely and to my satisfaction. She was a pleasure to work with an More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Kashani
Feb 02, 2023 -

Audi Riverside responded

Keith, Thank you so much for your positive review! We are so glad that Stacy and Sam could provide you with quality and efficient service. It Your satisfaction means so much to us. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

January 28, 2023

A+ customer service from Alejandro Luna! Dropped off my Q5 for some roof rack repairs. Alejandro took excellent care from A to Z & very prompt with update communication. Thank you! More

by VLDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Luna
Jan 30, 2023 -

Audi Riverside responded

Thank you for sharing the positive experience you had with Alejandro! We are so glad that he could get your automotive needs taken care of. Providing thorough and efficient service is so important to us. We hope to see you again the next time your Audi Q5 is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

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