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Audi Riverside - Service Center

Riverside, CA

4.9
1,187 Reviews

1,187 Reviews of Audi Riverside - Service Center

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December 23, 2021

Alex wong took great care of me and my car. He took me in same day and had my car ready in no time. He's always willing to go out of his way and is just dedicated to great service. More

by mike.jr.wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Dec 23, 2021 -

Audi Riverside responded

Mike, Thank you for your 5-star rating! We are so glad that Alex provided you and your vehicle with great care throughout your visit! It is our pleasure to serve you. We wish you safe travels, and we hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

December 21, 2021

Christopher Ostman helped me with my recent service. He was very helpful and answered all my questions and kept me up to date along the way. Very happy with the service I received More

by joshuajacobs23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Dec 23, 2021 -

Audi Riverside responded

Joshua, Thank you for your 5-star review! We are so glad that Christopher provided you and your vehicle with great care throughout your visit! It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

December 16, 2021

Alex Ortiz was out service manager and was amazing. We love taking our car here everyone is kind and helpful. We would never go anywhere else thanks Alex. More

by Jbwest22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ortiz, Alex Wong
Dec 17, 2021 -

Audi Riverside responded

Thank you so much for your wonderful review! Providing top-notch service is so important to us, and we are so glad that Alex's and the teams efforts could meet your satisfaction! We are honored to have your confidence and loyalty. We look forward to continue providing you and your vehicle with our best care in your visits to come! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

December 15, 2021

Loved the prompt and excellent speedy service! Stacy Samuels made sure we were comfortable with hot coffee and a Uber to the Mall More

by elainerodriguez51@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuels
Dec 15, 2021 -

elainerodriguez51@yahoo.com responded

Thanks to Stacy Samuels for her caring nature and professional service, it made my vehicle service experience such a pleasure!

Dec 16, 2021 -

Audi Riverside responded

Elaine, Thank you for sharing the positive experience you had with Stacy! We are so glad that she providing you and your vehicle with great care throughout your visit! It is our pleasure to assist you in any way possible. We wish you the safest of travels. We hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

December 12, 2021

Walters Riverside always takes great care of our Audi Q7. Stacey in service always gets the appointment we want and she takes great care of us, from check in, to prompt updates, to check out! More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Audi Riverside responded

Thank you so much for your wonderful review! Providing thorough and efficient service is so important to us, and we are so glad that Stacy's efforts could consistently meet your satisfaction! It is our pleasure to serve you. We wish you safe travels. We hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

December 12, 2021

I had a great experience with Walter’s Audi In riverside. Stacy Samuel was so sweet and had the best energy. I had great conversations with her. She kept me up to date every time something new came up. She w More

by ahlams1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The older man who helped me unload my car thank you so much sorry I don’t know his name , Christopher Ostman
Dec 13, 2021 -

Audi Riverside responded

Thank you so much for your excellent review and recommendation! We are delighted that Stacy, Christopher, and the team could provide you with the quality care that you so much deserve! It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

December 06, 2021

Love this location! I don’t take my car anywhere else! They are always on top of the communication, the customer service, they go above and beyond! More

by Kristen.grinnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Dec 07, 2021 -

Audi Riverside responded

Kristen, Thank you for your 5-star rating! We are thrilled that our team could consistently provide you with the quality service that you so much deserve! It is an honor to have your confidence and loyalty. We wish you safe travels, and we look forward to continue providing you with our best care in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

November 23, 2021

Always great service here! Christopher Ostman helped me the last 2 times I came in and saved me money by remembering that there was a recall for the service I needed for my vehicle. Thanks so much Chris! H More

by Gdgrl7979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz, Christopher Ostman
Nov 23, 2021 -

Audi Riverside responded

Thank you for sharing the positive experience you had with Christopher! He will be honored to know of your kind words and to know that you greatly value his service. Your safety and satisfaction are our utmost priorities. If there is ever anything more that we may help you with, please do not hesitate to give us a call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

November 22, 2021

I appreciate the personal attention I receive from Stacey Samuel when I arrive for service. More

by Karen Stewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Audi Riverside responded

Karen, We are so glad that Stacy could be of assistance to you, and we greatly appreciate you taking the time to leave her this 5-star review! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if we may ever be of further service to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

November 18, 2021

I met with Alex Ortiz and he provided excellent service from the start till the end. He sent me updated via text step by step until I received the car Exception service Alex Ortiz More

by Nancybadiebotros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Nov 19, 2021 -

Audi Riverside responded

Nancy, Thank you so much for your wonderful review! We are so glad tat Alex provided you and your vehicle with great care throughout your visit. It is our pleasure to assist you in any way possible. We wish you the safest of travels, and we hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

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