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Audi Riverside - Service Center

Riverside, CA

4.9
1,187 Reviews

1,187 Reviews of Audi Riverside - Service Center

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November 17, 2021

Friendly and respectful staff. More importantly, they are not like other dealers that always attempt to sell you other services. Alex Ortiz is easy to work with and communication was great. More

by gyeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Nov 17, 2021 -

Audi Riverside responded

Thank you so much for your 5-star rating! Providing a pressure-free and remarkable experience is always our goal, and we are pleased that Alex's efforts met your satisfaction. It is our pleasure to assist you in any way possible. We hope to see you again the next time your vehicle is ready for service. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

November 17, 2021

I appreciate the personal and timely service provided by Alex Ortiz during the routine check up at the Walter’s Audi. More

by rick_pham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Nov 17, 2021 -

Audi Riverside responded

Rick, Thank you for sharing the positive experience you had with Alex! Offering quality and efficient service is so important to us, and we are delighted that Alex provided you with nothing less! It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

November 16, 2021

Walters Audi in Riverside is my neighborhood dealer. They have always gone above & beyond to meet my needs, & always go above my expectations wether that’d be Audi Maintenance or even shopping for a ne More

by Jake Mathews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Rambow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenard Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Ostman
Nov 16, 2021 -

Audi Riverside responded

Jake, Thank you for taking the time to leave us this wonderful review! We are honored by your continued business, and we are thrilled that Joshua and the team could consistently provide you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We hope to continue serving you and your automotive needs for many years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

November 16, 2021

Excellent customer service!! It always feels like home whenever I have to get my car service because everyone is so friendly! They greet you as soon as you walk in and offer water and coffee. It’s great! More

by Gdgrl7979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ortiz, Alex Wong, Christopher Ostman
Nov 17, 2021 -

Audi Riverside responded

Thank you so much for your wonderful review! We are so glad that our team consistently provides you and your vehicle with great care throughout your visits. It is our pleasure to assist you in any way possible. We wish you safe travels. We hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

November 15, 2021

Everyone was friendly and helpful. Christopher Ostman was who helped me through the process. He answered all my questions and always reached out to me every step of the process. Very happy with the service I More

by joshuajacobs23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Nov 15, 2021 -

Audi Riverside responded

Joshua, Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are glad that Christopher's efforts met your satisfaction. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

November 12, 2021

The advisor Stacy is awesome. I would come back just for her service. Very helpful and knowledgeable More

by Lakecia.irvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Audi Riverside responded

Thank you for leaving Stacy this positive review! It is our pleasure to serve you and your automotive needs in any way possible, and she will be honored to know how confident you are in her efforts. Stacy and the team will certainly continue to provide you with our best care in your visits to come! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

November 05, 2021

Good customer experience and good experience cozy place and great and friendly people ,good team More

by Alfredo Andrade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Audi Riverside responded

Alfredo, Thank you so much for your 5-star review! Providing a top-notch experience is so important to us, and we are so glad that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

November 03, 2021

Service department was great. Got me in and out with great customer service. It’s great dealership More

by Audirs6380
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Nov 03, 2021 -

Audi Riverside responded

Thank you for taking the time to leave us this 5-star review! We are so glad that our team could get your automotive needs swiftly taken care of. It is our pleasure to assist you in any way possible. We wish you safe travels, and we hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

October 27, 2021

Alex Ortiz was there to greet me when I brought my car in for service. He kept me informed on the progress as my car was being repaired. He was very professional and helpful. ; More

by audicar,777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Oct 28, 2021 -

Audi Riverside responded

Thank you so much for your wonderful review! We are so glad that Alex provided you and your vehicle with great care. It is our pleasure to serve you. We wish you safe travels, and we hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

October 21, 2021

Alex Ortiz is my service advisor and I really like working with him. He is professional and informative, communicating every step of the way. He goes above and beyond making certain my time is valued. More

by MonicaLDavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Oct 22, 2021 -

Audi Riverside responded

Monica, Thank you for leaving Alex this 5-star review! He will be honored to hear of your very kind words and to know that you deeply value his service. We thank you for confiding in us with your automotive needs, and we hope to see you again the next time your vehicle is ready for service! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

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