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Audi Riverside - Service Center

Riverside, CA

4.9
1,188 Reviews
Call Service Center (951) 441-6183

1,188 Reviews of Audi Riverside - Service Center

Sort by
October 21, 2021

Alex Ortiz is my service advisor and I really like working with him. He is professional and informative, communicating every step of the way. He goes above and beyond making certain my time is valued. More

by MonicaLDavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
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Oct 22, 2021 -

Audi Riverside responded

Monica, Thank you for leaving Alex this 5-star review! He will be honored to hear of your very kind words and to know that you deeply value his service. We thank you for confiding in us with your automotive needs, and we hope to see you again the next time your vehicle is ready for service! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

October 15, 2021

Great Team Environment. They work together to make your experience the best. Sales Team comes out to check on there customers in service. Service Team members always are perfect on communication. Love More

by Davidschiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2021 -

Audi Riverside responded

David, Thank you so much for your wonderful review! We are delighted that our team could consistently provide you with the 5-star experience that you so much deserve! It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs! Take care! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

October 09, 2021

Was very pleased with Alex Wong my Service advisor who helped me with my 2 recalls to be completed, he was wonderful and very helpful to talk to such a nice person. Thanks again Alex More

by aabucejo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Wong
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Oct 11, 2021 -

Audi Riverside responded

Thank you for taking the time to leave Alex this 5-star review! Providing top-notch service is always our goal, and we are so glad that his efforts met your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

October 07, 2021

Service was excellent I will going back thanks you so much for your hard work More

by gslim4u02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Report | Print
Oct 08, 2021 -

Audi Riverside responded

Thank you for taking the time to leave us this wonderful review! We are so glad that we could provide you with the quality service that you so much deserve! We thank you for confiding in us with your automotive needs, and we look forward to continuing to provide you and your vehicle with our best care in your visits to come! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

September 27, 2021

Alex Ortiz like always did an amazing job getting me all set up with the maintenance for my car. Any issues or discrepancies he lets me know right away and I trust his judgment on things that need to be per More

by Audietron2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Report | Print
Sep 28, 2021 -

Audi Riverside responded

Thank you for leaving Alex this 5-star review! Providing thorough and efficient service is always our goal, and we are delighted that he met your satisfaction. He will be honored to know how confident you are in his efforts. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

September 18, 2021

Satisfied with all the services done to my car. Excellent service. Mr Alex Ortiz explained all details that should be done to my car and time to finish. He managed to provide me a loaner car while my car is More

by DADSKO143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Report | Print
Sep 20, 2021 -

Audi Riverside responded

Thank you so much for your wonderful review! Providing thorough and efficient service is so important to us, and we are so glad that Alex's efforts met your satisfaction. it is our pleasure to serve you and your automotive needs in any way possible. We wish you safe travels. We hope to see you again when the time comes for your vehicle's next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

September 15, 2021

Christopher Ostman was great and gave honest recommendations for the suggested repairs to my car. I highly recommend him! More

by Pluhrsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
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Sep 15, 2021 -

Audi Riverside responded

Providing thorough and efficient service is so important to us, and we are glad that Christopher's efforts met your satisfaction. He will be honored to have earned your high recommendation. We thank you for your wonderful review, and we wish you the safest of travels until we meet again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

September 10, 2021

Walter’s Audi is clean and inviting with a family atmosphere. The service writers are ready to help serve you. Christopher Ostman delivered A+ service. More

by Jtcclowery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Report | Print
Sep 10, 2021 -

Audi Riverside responded

We greatly appreciate you taking the time to leave us this wonderful review! We are so glad that Christopher and the team could provide you with A+ service and make your experience with us an all-around success. It is our pleasure to serve you and your automotive needs in any way possible. We wish you safe travels, and we hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

August 25, 2021

Stacy Samuel was great. She’s friendly, helpful and professional. My personal think this dealership was way better than the other I have been to even I have to drive further. More

by maitrieu1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2021 -

Audi Riverside responded

Mai, We greatly appreciate you taking the time to leave us this 5-star review! We are so glad that Stacy provided you and your vehicle with exceptional care throughout your visit. It is our pleasure to serve you. We are honored by your confidence. Please drive safely, and do not hesitate to let us know if we may ever be of further service to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

August 19, 2021

Great service, but feel I didn’t get a good deal on my lease. More

by Oglidia03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2021 -

Audi Riverside responded

Hi there, We appreciate the opportunity to work with you, and we are pleased that Stacy could be of valuable assistance to you throughout your visit. We apologize that we couldn't provide you with the deal that you were looking for, but we are excited for you to enjoy your new ride. Please don't hesitate to give us a call if there is ever anything more that our team may help you with. Congratulations! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

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