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Audi Riverside - Service Center

Riverside, CA

4.9
1,187 Reviews
Call Service Center (951) 441-6183

1,187 Reviews of Audi Riverside - Service Center

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August 18, 2021

Alex Ortiz always take care of me he does an amazing job . More

by Priscilla_500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz, Alex Wong
Report | Print
Aug 18, 2021 -

Audi Riverside responded

Priscilla, Thank you so much for your wonderful review! We are thrilled that Alex consistently takes great care of you and your automotive needs! It is our pleasure to serve you, and we will certainly continue to provide you with the same 5-star service in the future! We wish you the safest of travels until we meet again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

August 18, 2021

Christopher Ostman was professional was awesome and great attitude, professional! More

by Suzanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Report | Print
Aug 19, 2021 -

Audi Riverside responded

Suzanna, Thank you so much for leaving Christopher this 5-star review! We are delighted that he provided you with the top-notch service that you so much deserve! He will be honored to know of your very kind words. Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

August 06, 2021

Thank you to Alex Wong for always taking care of me at Audi. I’m on my second new Audi & it’s been so easy to work with Alex & Walters Audi for anything I’ve needed. More

by Mike R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Report | Print
Aug 06, 2021 -

Audi Riverside responded

Mike, We are honored by your continued business, and we are so glad that Alex consistently provides you and your vehicle with exceptional care! We greatly appreciate you taking the time to leave us this positive review, and we hope to continue serving you and your automotive needs for many years to come. We wish you the safest of travels- on behalf of Alex and the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

July 30, 2021

I always get prompt and personal service from the service adviser Stacey Samuel, who I have dealt with many, many years. I can always count on her. More

by Pauline C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2021 -

Audi Riverside responded

Pauline, Thank you so much for leaving Stacy this excellent review! We are thrilled that she consistently provides you and your vehicle with exceptional care. It is our pleasure to assist you in any way possible, and she will be honored to know how confident you are in her service! We wish you safe travels, and we look forward to serving you and your automotive needs in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

July 28, 2021

Every time we take our Audi to Alex Ortiz for service or any other problem, he goes over and beyond. He is truly a pleasure to work with and always very kind. He's awesome and I would recommend him to any o More

by Tony & Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Report | Print
Jul 29, 2021 -

Audi Riverside responded

Tony and Amy, We are so glad that Alex consistently provide you with 5-star service and gets your automotive needs efficiently taken care of. He will be honored to know how confident you are in his efforts and that he earned your recommendation. We greatly appreciate you taking the time to leave him this positive review! Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

July 28, 2021

I brought my Audi in for repairs at Walter's Audi and was helped by Alex Wong. He was very professional and friendly and let me know what repairs my car needed. He kept me informed as the repairs were being More

by audicar,777
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Report | Print
Jul 29, 2021 -

Audi Riverside responded

We greatly appreciate you taking the time to leave Alex this wonderful review! Providing thorough and efficient services is so important to us, and we are delighted that Alex met your satisfaction and got your automotive needs resolved. It is our pleasure to serve you. Please drive safely, and do not hesitate let us know if there is ever anything more that Alex and the team may assist you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

July 27, 2021

This location is always timely and perfusion all in its repair services. I have always received too both service, support, and assistance be it sales or service More

by ceoat24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ortiz
Report | Print
Jul 28, 2021 -

Audi Riverside responded

Thank you so much for your wonderful review! We are delighted that our team continuously provides you with the 5-star service that you so much deserve and gets your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. We wish you safe travels, and we hope that you continue to choose us for all of your future automotive needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

July 19, 2021

The facility is always impeccable, the staff friendly, and the schedule is boringly accurate. This makes for a great reputation for dependable service. And the coffee machine is the best ! Christopher Os More

by USAEW11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Report | Print
Jul 19, 2021 -

Audi Riverside responded

Thank you so much for your excellent review! We are thrilled that the quality of our services continuously meets your satisfaction! It is our pleasure to assist you in any way possible, and Christopher will be honored to hear of your very kind words. We hope to continue serving you and your automotive needs for many years to come. We wish you the safest of travels- on behalf of Christopher and the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

July 17, 2021

Alex Wong, great guy to go to for my service needs. Always takes care of my care in a timely fashion, and schedules my Uber. - S.Hafez More

by sherefhafez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Report | Print
Jul 19, 2021 -

Audi Riverside responded

Sheref, Thank you for taking the time to leave Alex this wonderful review! We are so glad that Alex continues to provide you with the 5-star service that you so much deserve! He will be honored to know that you greatly value his assistance. We wish you the safe travels, and we hope to continue serving you and your automotive needs for many years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

July 17, 2021

Friendly and efficient. Stacy is the best to work with she is always on it. All questions are answered clearly and there is no pressure to purchase specifics. More

by cdrobinson.rn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2021 -

Audi Riverside responded

Thank you for taking the time to share your positive review! Providing thorough and efficient services is always our goal, and we are thrilled that Stacy continues to meet your satisfaction. It is our pleasure to assist you in any way possible, and Stacy and the team will certainly provide you with the top-notch experience that you deserve in the future. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

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