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Audi Riverside - Service Center

Riverside, CA

4.9
1,188 Reviews
Today: 8:00 AM - 4:00 PM Closed Now
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1,188 Reviews of Audi Riverside - Service Center

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July 17, 2021

Friendly and efficient. Stacy is the best to work with she is always on it. All questions are answered clearly and there is no pressure to purchase specifics. More

by cdrobinson.rn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Audi Riverside responded

Thank you for taking the time to share your positive review! Providing thorough and efficient services is always our goal, and we are thrilled that Stacy continues to meet your satisfaction. It is our pleasure to assist you in any way possible, and Stacy and the team will certainly provide you with the top-notch experience that you deserve in the future. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

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July 14, 2021

Walters Riverside is always friendly. Very convenient to make appt. Alex Ortiz was great with communication while my vehicle was being serviced. Love picking up a clean, healthy car. Thank you so much! More

by teechr02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Jul 14, 2021 -

Audi Riverside responded

Thank you so much for your excellent review! We are delighted that Alex and the team continuously provide you with the 5-star service that you so much deserve. It is our pleasure to assist you in any way possible, and we hope to continue serving you and your automotive needs for many years to come. We wish you the safest of travels- on behalf of Alex and the entire team. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

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July 14, 2021

Took my 2019 Audi Q5 in for the 2 year maintenance service on July 8,2021. Alex Wong greeted me in the service drive, provided a $ estimate of the service and told me about prepaid service plans for f More

by JEBOURBON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Jul 15, 2021 -

Audi Riverside responded

Thank you so much for your positive review! Offering thorough and efficient services is always our goal, and we are thrilled that Alex met your satisfaction during your most recent visit. We will certainly continue to provide you with nothing less than the exceptional experience that you deserve in the future. Please drive safely, and do not hesitate to let us know if there is ever anything more that Alex and the team may assist you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

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July 14, 2021

Service adviser got my car right in and was very transparent about the status of my car, eta on parts, and the estimated time of completion. My car was ready when they said it would, and clean. More

by bwright951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Jul 15, 2021 -

Audi Riverside responded

Thank you so much for your 5-star review! Offering top-notch services is so important to us, and we are glad that our team provided you with nothing less and got your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible, and we hope that you continue to choose us for all of your future automotive needs. We wish you the safest of travels- on behalf of the entire team. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

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July 09, 2021

Dealership was very clean. Everyone I encountered was extremely professional. Christopher Ostman was my service representative and he kept me well informed on my vehicle. More

by Sylfields22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Ostman
Jul 09, 2021 -

Audi Riverside responded

Thank you so much for your excellent review! Your safety and satisfaction are of the utmost importance to us, and we are glad that Christopher and the team provided you with a remarkable experience and got your automotive needs efficiently taken care of. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may assist you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

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July 09, 2021

The staff at this location were friendly, helpful, and willing to assist at every turn. Great service, quality assessments, and an all around great experience. More

by ceoat24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Jul 12, 2021 -

Audi Riverside responded

Thank you so much for your excellent review! We are delighted that your team provided you with exceptional service, and got your automotive needs efficiently taken care of. It is our pleasure to serve you in any way possible, and we are certain that our team will continue to provide you with nothing less than a top-notch experience in the future. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

More
June 29, 2021

Alex Wong is the most helpful and accommodating service representative we have ever had. He makes getting your car serviced a pleasure. We’re so happy he’s our rep. More

by Allen B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Jun 30, 2021 -

Audi Riverside responded

Allen, Thank you so much for your positive review! Your safety and satisfaction are our utmost priorities, and we are thrilled to hear that Alex could get your automotive needs efficiently taken care of. He will be delighted to hear of your very kind words. We hope to continue to serve you and your automotive needs for many years to come. We wish you the safest of travels- on behalf of the entire team. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

More
June 23, 2021

Always receive the amazing care provided by Alex Ortiz! Always honest. Always caring! More

by Leannepie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Jun 23, 2021 -

Audi Riverside responded

Thank you for taking the time to share this excellent review! Providing top-quality service is always our goal, and we are pleased to hear that Alex continues to offer you nothing less. He will be honored to hear of your kind words and too know how much you appreciate his assistance. We wish you the safest of travels until we meet again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

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June 20, 2021

Alex Wong is very professional and knowledgeable about the needs of the cusro, once the issues to be resolved are shared with him Great voy More

by Secaetron
Customer Service
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Jun 22, 2021 -

Audi Riverside responded

Thank you for taking the time to share this positive review! It is our pleasure to assist you in any way possible, and we are so glad that Alex got you and your recent automotive needs taken care of. Please drive safely, and do not hesitate to give us a call if you are ever in need of further assistance. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

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June 16, 2021

Alex is AMAZING!! It was my first time there and he was nothing short of excellent. Great customer service and great personality. I look forward to working with him directly in the future. More

by Tierney A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Jun 16, 2021 -

Audi Riverside responded

Tierney, Thank you for leaving Alex this 5-star review! We are delighted to know that he took great care of you and provided you with the top-quality service that you so much deserve. He will be pleased to hear how deeply you valued his assistance, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

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