Audi Riverside - Service Center

I have received great service again from Walter's Audi and Alex Wong. All that was done to my car was well explained. See you again in 10k miles and Alex Wong. All that was done to my car was well explained. See you again in 10k miles More

To whom it may concern, on Saturday, March 27, I took my Audi in for service and was greeted by Christopher Osterman who wrote my service order. Please be informed that I was made to feel welcomed with the Audi in for service and was greeted by Christopher Osterman who wrote my service order. Please be informed that I was made to feel welcomed with the courtesy shown to me by Mr. Christopher Osterman as well as his work knowledge. I believe Christopher is a credit to Walter's Audi. More

Thank you Alex not only did you share what was needed to my son when he brought the car in and took my call also my son when he brought the car in and took my call also More

I am on my 3rd Audi and have bought the last 2 from Walters. Their customer service is exceptional. I was assigned Alex as my service rep, from the very first visit and every visit after his knowledge, Walters. Their customer service is exceptional. I was assigned Alex as my service rep, from the very first visit and every visit after his knowledge, friendly attitude and customer service have always been above and beyond. Even when i moved an hour away and could easily go to another dealer for service i drove the hour just to deal with Alex and Walters. More

Alex has provided personable and top of the line services during my visits to the dealerships. I appreciate the personal touch and prompt responses. Great job! during my visits to the dealerships. I appreciate the personal touch and prompt responses. Great job! More

This is the second time that Alex Wong in the Service Department has helped me. He is very friendly, informative, and helpful. He makes the process go very smoothly and provides great customer service, a Department has helped me. He is very friendly, informative, and helpful. He makes the process go very smoothly and provides great customer service, answering any questions that the customer has. More

Alex Ortiz has been my Service Writer for quite few years. Bringing the car over for Service is always a hassle free experience. Besides the immediate service needs, Alex seems quite knowledgeable on g years. Bringing the car over for Service is always a hassle free experience. Besides the immediate service needs, Alex seems quite knowledgeable on general things Audi. I always have questions and he always have answers. He is helpful, communicates well and promptly. He even discussed new cars with me during my last visit. Thank you Alex. More

If I could rate more than 5 stars I would. The customer service is above and beyond. Alex Wong is great and his communication is always on point! service is above and beyond. Alex Wong is great and his communication is always on point! More

Dropped the Q7 off without an appointment. Alex Ortiz was very welcoming as always. Q7 had oil leaking onto the exhaust with a burning oil smell. Alex kept me informed as the repair progressed. The mechanic very welcoming as always. Q7 had oil leaking onto the exhaust with a burning oil smell. Alex kept me informed as the repair progressed. The mechanic even cleaned the whole engine compartment. Very professional work. I could have had the repairs done elsewhere for less. But I know it was done right by Walter's Audi mechanics. More

Amazing service. He was very attentive to my cars needs and was very clear on my options. I appreciate the service that I received and the transparency. Thank you Alex. and was very clear on my options. I appreciate the service that I received and the transparency. Thank you Alex. More