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Audi Riverside - Service Center

Riverside, CA

4.9
1,186 Reviews

1,186 Reviews of Audi Riverside - Service Center

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February 27, 2021

I've been working with Stacy since I purchased my car. I always specifically ask for her when I make my appointments because I trust her and know when she tells me something is wrong with my car she is bein More

by Germancarlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2021 -

Audi Riverside responded

Thank you for leaving Stacy this wonderful review! We are delighted to know that she has your confidence and that she always takes exceptional care of you and your automotive needs! She will be honored to hear of your very kind words. Please drive safely, and do not hesitate to let us know how she and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

February 27, 2021

Got my Audi serviced this morning with a very friendly service advisor Alex Wong. The service was done in a timely manner and excellent performance. I had a couple questions and he was being very patient More

by Shirley Yu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Feb 28, 2021 -

Audi Riverside responded

Shirley, Thank you so much for your excellent review! Offering quality and efficient service is so important to us, and we are overjoyed that our efforts met your satisfaction! It is an honor to have earned your kind recommendation. Please drive safely, and do not hesitate to let us know how Alex and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

February 26, 2021

Literally drive from the valley over to Walter's Audi to see my friends Alex and Roman. Always hooking it up. @Alex Wong, thank for always making sure my Audi runs like brand new. Love you More

by HappyAudiOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Artalejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bartoli, Alex Ortiz, David Butler, Alex Wong, Christopher Ostman
Feb 28, 2021 -

Audi Riverside responded

Thank you so much for your excellent review! We are honored to have your continued business, and we will certainly provide you and your vehicle with nothing less than the same 5-star service in the future! Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

February 18, 2021

This was my first time having to deal with scheduled service work during covid safety protocols and Alex Ortiz at Walter’s Audi gave me the feeling that they have taken the measures needed to protect th More

by Chuck
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Feb 18, 2021 -

Audi Riverside responded

Chuck, We are so glad that Alex could put you at ease and ensure that your visit was as seamless as possible! The safety of our customers and staff is our utmost priority. Please drive safely, and do not hesitate to let us know if there is ever anything more that our team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

February 15, 2021

This is great dealership. I bought my A3 there and do all my service there. I highly recommend this dealership. My service agent, Alex Ortiz was great to work with. More

by Jmga007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Feb 16, 2021 -

Audi Riverside responded

Thank you so much for your wonderful review and recommendation! We appreciate your business and are pleased that we could consistently get you and your automotive needs taken care of. It is our pleasure to assist you in any way possible, and we look forward to continuing to provide you and your vehicle with our best care in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

February 13, 2021

Alex was great as usual. Friendly, personable, and made the experience a good one. Kept to the time commitment for completion & beat the estimate time. More

by JT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Feb 16, 2021 -

Audi Riverside responded

JT, Thank you so much for your positive review! We appreciate your business and are pleased that Alex could provide you with a top-notch experience once again! Offering quality and efficient service is so important to us, and we will certainly provide you with nothing less in the future! Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

February 11, 2021

Alex Wong was so helpful, nice and a breath of fresh air. As a new customer I was really pleased with every aspect of my service. More

by fmarkham754
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Feb 16, 2021 -

Audi Riverside responded

Thank you for leaving Alex this 5-star review! We are happy to hear that he took such great care of you throughout your recent visit! He will be honored by your very kind words, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

February 09, 2021

Alex Wong listened to my concerns, kept me informed regarding the progress of vehicle, and enlisted the best service techs for the issue. He worked within my schedule constraints to get my issue resol More

by Staciilightfoot
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Feb 10, 2021 -

Audi Riverside responded

Thank you for taking the time to leave Alex this excellent review! We are so glad that he could get you automotive needs taken care of- thoroughly and efficiently. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

February 08, 2021

Alex Wong is the epitome of customer service. I cannot thank Alex Wong enough for his continuous assistance and invaluable vehicular knowledge throughout the service appointment experience. More

by carloscoronanavarro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Feb 10, 2021 -

Audi Riverside responded

Carlos, Thank you for leaving Alex this wonderful review! He will be honored by your very kind words and to know how confident you are in his efforts. We wish you safe travels and are certain that he will continue to take exceptional care of you in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

February 06, 2021

Alex Wongis extremely helpful every time I need some service done. He’s very helpful with everything and advice about the care of my Audi More

by ethanbyrdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Feb 08, 2021 -

Audi Riverside responded

Ethan, Thank you for leaving Alex this excellent review! We are pleased that he could consistently be of assistance to you and get your concerns thoroughly resolved. We wish you the safest of travels. Please do not hesitate to let us know how he and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

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