1,186 Reviews of Audi Riverside - Service Center
Alex Wong is THE best service advisor, hands down. He is thorough, professional, compassionate and ethical. He will make every effort to ensure that your vehicle is not only roadworthy but he will make ever thorough, professional, compassionate and ethical. He will make every effort to ensure that your vehicle is not only roadworthy but he will make every effort to make sure that it doesn’t break the bank. More
Alex Wong is very helpful, friendly and kind. I really appreciate and enjoy the service provided. He is an extraordinary and awesome person. Thank you. appreciate and enjoy the service provided. He is an extraordinary and awesome person. Thank you. More
Alex Ortiz has always gone above and beyond in customer service. He is personable, friendly, and shows genuine concern for my current service situation. I appreciate his help every time. service. He is personable, friendly, and shows genuine concern for my current service situation. I appreciate his help every time. More
Top notch service. Alex Ortiz is always on time, professional, helpful, informative, and courteous. He really treats you like family and he is up front and honest about service needs. He provides he professional, helpful, informative, and courteous. He really treats you like family and he is up front and honest about service needs. He provides helpful recommendations as well. My family has owned 6 vehicles from Walters dealerships and Alex has been the best to work with hands down. I’d be very sad if Alex were not a part of our service process. More
There was an issue with a software update. Had to take it back the same day. Christopher Ostman has been very good with keeping me informed. Will be 5 stars once resolved. it back the same day. Christopher Ostman has been very good with keeping me informed. Will be 5 stars once resolved. More
Alex was great but everything else was not.Car was given Alex was great but everything else was not. Car was given back extremely dirty was told that car wash is not allowed during covid. Pretty ridiculous! Alex was great but everything else was not. Car was given back extremely dirty was told that car wash is not allowed during covid. Pretty ridiculous! More
I went to go get my car serviced for a safety light issue, Alex Wong explained to me in great detail what the issue was and what they were going to do, indeed he did exactly what he said and had my car issue, Alex Wong explained to me in great detail what the issue was and what they were going to do, indeed he did exactly what he said and had my car like brand new. Thank you Alex ! More
Clean. Friendly. Professional. It’s easy to make an appointment everyone is very friendly have good refreshments they pretty much stick to the time they say it’s going to take to complete your service. appointment everyone is very friendly have good refreshments they pretty much stick to the time they say it’s going to take to complete your service. More
Walter’s is the best dealership in SoCal. I get really good deals, staff is so courteous. Stacey Samuel in the service department is outstanding, wouldn’t want to have anyone else help me ! good deals, staff is so courteous. Stacey Samuel in the service department is outstanding, wouldn’t want to have anyone else help me ! More