Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Audi Riverside - Service Center

Riverside, CA

4.9
1,186 Reviews
Call Service Center (951) 441-6183

1,186 Reviews of Audi Riverside - Service Center

Sort by
October 09, 2020

Alex Ortiz is approachable, professional and knowledgeable. Thank you for making the process clear and easy! I look forward to coming back for the next tune up. More

by Jeni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Report | Print
Oct 09, 2020 -

Audi Riverside responded

Jeni, Thank you so much for your 5-star review! It is our pleasure to serve you, and we are happy to hear that Alex made your recent visit so smooth and hassle-free! We wish you the safest of travels and look forward to working with you again the next time you are in need of automotive assistance! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

October 08, 2020

My Audi A6 needed service. I've used Alex Ortiz the past few times and have always been impressed with his knowledge and engagement. He kept me totally informed during the service! More

by ddwells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Report | Print
Oct 09, 2020 -

Audi Riverside responded

Thank you so much for your 5-star review! We are happy to hear that Alex took great care of you and your automotive needs once again! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

October 08, 2020

Alex Ortiz was very helpful, however my vehicle was at your dealership for four days and it is not fixed. I was in for service as the SOS emergency call function has malfunctioned. As soon as I left the d More

by lea.thirkettle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Report | Print
October 03, 2020

Took my A3 for service and Alex Wong was so helpful. He explained what was going to be done to my car and answered all of my questions. He called me as soon as the car was ready and I was in & out in just More

by gina.artalejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Report | Print
Oct 05, 2020 -

Audi Riverside responded

Gina, Thank you for taking the time to share this positive review! We are delighted to know that Alex took great care of you and ensured that your needs were efficiently resolved. If you ever have any further questions or concerns, please do not hesitate to give us a call. We look forward to continuing to provide you and your vehicle with our best care in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

October 01, 2020

I had a warranty related problem stemming from my car’s certification process. Alex Ortiz worked hard to get the issue with my car resolved. I really appreciated it! More

by Tomcat0395
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Report | Print
Oct 02, 2020 -

Audi Riverside responded

Thank you for taking the time to share this positive review! We are overjoyed that Alex could be of assistance to you and get your automotive needs thoroughly resolved. It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future! We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

October 01, 2020

Thank you to Alex Ortiz for your help yet again! I have brought multiple cars to you and EVERY SINGLE TIME you continue to impress me with your customer service. From beginning to end, your professionalism More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Report | Print
Oct 02, 2020 -

Audi Riverside responded

Mike, Thank you for taking the time to leave Alex this wonderful review! We are delighted to know that he always takes great care of you, and that your recent experience working with him did not disappoint. Offering top-quality service is so important to us, and we will certainly provide you with nothing less in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

September 24, 2020

Stacy in the service department provides top notch customer service and is always eager to help. All of the service team has always been helpful and friendly. More

by oyercam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Le
Report | Print
Sep 28, 2020 -

Audi Riverside responded

Thank you so much for your 5-star review! It is our pleasure to serve you in any way possible, and we are overjoyed that our efforts consistently meet your satisfaction! Offering top-quality service is so important to us, and we will certainly provide you with nothing less in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

September 23, 2020

Awesome service from Alex Ortiz. Brought my car in and as always very helpful and flexible with the appointments. Thank you for helping me keep my car in great shape! More

by Audietron2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Report | Print
Sep 23, 2020 -

Audi Riverside responded

Thank you so much for your 5-star review! We are overjoyed that Alex could get you in and get your automotive needs efficiently take care of. Your safety is our utmost priority, and we look forward to continuing to provide you and your vehicle with our best care in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

September 23, 2020

Walter's Audi always does a great job and Alex Wong in the service dept is very helpful. Brett McKinley was helpful as well. Thanks! More

by dutch757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wong
Report | Print
Sep 23, 2020 -

Audi Riverside responded

Thank you so much for your 5-star review! We are overjoyed that our team could be of valuable assistance to you once again! It is our pleasure to serve you, and we look forward to continuing to provide you and your vehicle with our best care in the future. Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

September 22, 2020

Stacey did a great job in getting my car serviced and there was no wait at the service counter. She remembered me from past visits and was super friendly! Thank you Stacey! More

by Michelle W
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2020 -

Audi Riverside responded

Michelle, Thank you for leaving Stacy this 5-star review! We are happy to hear that she took great care of you and made you feel like the valued customer that you are! It is our pleasure to serve you, and we hope to hear from you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

1
...
35
36
37
...
119