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Audi Riverside - Service Center

Riverside, CA

4.9
1,188 Reviews

1,188 Reviews of Audi Riverside - Service Center

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September 23, 2020

Walter's Audi always does a great job and Alex Wong in the service dept is very helpful. Brett McKinley was helpful as well. Thanks! More

by dutch757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wong
Sep 23, 2020 -

Audi Riverside responded

Thank you so much for your 5-star review! We are overjoyed that our team could be of valuable assistance to you once again! It is our pleasure to serve you, and we look forward to continuing to provide you and your vehicle with our best care in the future. Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

September 22, 2020

Stacey did a great job in getting my car serviced and there was no wait at the service counter. She remembered me from past visits and was super friendly! Thank you Stacey! More

by Michelle W
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Audi Riverside responded

Michelle, Thank you for leaving Stacy this 5-star review! We are happy to hear that she took great care of you and made you feel like the valued customer that you are! It is our pleasure to serve you, and we hope to hear from you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

September 22, 2020

We have brought our Audi A4 in to be serviced many times over the last several years. Both for routine maintenance and repairs. We have always received excellent customer service coupled with a clear conci More

by Mlrockey30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Sep 23, 2020 -

Audi Riverside responded

Thank you so much for your wonderful review! We are so appreciative of your continued business, and we are pleased that Alex could consistently provide you with the quality and reliable service that you so much deserve! He will be honored to know that he has your confidence, and we hope to continue serving you and your automotive needs for many years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

September 22, 2020

Stacy Samual has always done an excellent job taking care of all my vehicle needs. She’s professional and caring and always gets me in even if it’s last minute. More

by SLT8963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Audi Riverside responded

Thank you so much for your excellent review! We are delighted to know that Stacy always takes great care of you and ensures that your concerns are effectively resolved. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how she and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

September 18, 2020

I absolutely love this dealership!!! Alex Ortiz takes care of all my service and is so amazing to work with. He’s friendly, helpful, knowledgeable, and easy to work with. I’ve owned my Audi for 3 years a More

by Kristen V.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Sep 21, 2020 -

Audi Riverside responded

Kristen, Thank you for your wonderful review! We are so appreciative of your business, and we are pleased that Alex could consistently make you feel like the valued customer that you are. It is our pleasure to assist you in any way possible, and we hope to continue serving you and your automotive needs for years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

September 18, 2020

Excellent Service!! Alex Ortiz was courteous, efficient and knowledgeable when I needed new tires for my R8. I would not go anywhere else for service. The whole service team at Walter's always makes me fe More

by slkochevar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ortiz, David Butler, Alex Wong, Christopher Ostman
Sep 21, 2020 -

Audi Riverside responded

Thank you so much for your amazing review! We are honored to have your confidence and loyalty, and we are thrilled that we could consistently provide you with the quality assistance that you so much deserve! Offering thorough and efficient service is so important to us, and we will certainly provide you with nothing less in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

September 18, 2020

I just wanted to give a huge shout out to Alex Wong, Alex Ortiz, and Chris Ostman for taking care of me when my car had issues. Alex Wong, went above and beyond and got everything resolved and most important More

by HappyAudiOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Artalejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ortiz, Alex Wong, Christopher Ostman
Sep 21, 2020 -

Audi Riverside responded

Thank you so much for your wonderful review! Your safety and satisfaction are of the utmost importance to us, and we are pleased that our team could get your automotive needs efficiently resolved. It is our pleasure to assist you in any way possible, and we look forward to continuing to provide you and your vehicle with our best care in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

September 15, 2020

I bought my Audi at Walter’s due to their reputation for service and I have not been disappointed. Stacy is golden. Stacy is the very best representative. Love her. More

by bhaight1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ortiz
Sep 17, 2020 -

Audi Riverside responded

Thank you so much for your wonderful review! We are so appreciative of your business, and we are pleased that we could consistently provide you with the quality service that you so much deserve. Stacy will be delighted to hear of your very kind words, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

September 11, 2020

Visiting Walter’s Audi dealership is always a pleasures. Every employee is extremely friendly and anxious to help in any way that they are able. I especially love working with Stacy Samuel in the service de More

by Don
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ortiz, Alex Wong
Sep 14, 2020 -

Audi Riverside responded

Don, We are so appreciative of your continued business, and we are pleased that Stacy could provide you with an exceptional experience once again! We thank you for taking the time to leave her and our dealership this kind recommendation. Please drive safely, and do not hesitate to let us know how she and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

September 10, 2020

Stacy is always the BEST! Perfect care and service and always on time. Over the years Stacy has become a treasured friend who knows me and my vehicles well. More

by geomedak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Audi Riverside responded

Thank you for taking the time to leave Stacy this excellent review! We are pleased to know that she always takes exceptional care of you and your automotive needs. Offering top-quality service is so important to us, and we are certain that she will provide you with nothing less in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

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