Audi Riverside - Service Center

Just precise, no BS service....great explanations as to what is going to be done as well as predictive cost...target cease fire.....repeat customer/loyal! what is going to be done as well as predictive cost...target cease fire.....repeat customer/loyal! More

Alex was great to work with on our 40K service interval. From the moment I arrived till picking up the vehicle everything was first class. The communication and the service technicians videos of the progres From the moment I arrived till picking up the vehicle everything was first class. The communication and the service technicians videos of the progress and vehicle status were very helpful and informative. I would definitely recommend Walter's Audi for servicing of your Audi vehicles. More

Excellent customer service for 1st 10K service on my leased 2019 Audi Q5. Dropped off. Stacy called when done. 1st service no charge. Satisfied customer. leased 2019 Audi Q5. Dropped off. Stacy called when done. 1st service no charge. Satisfied customer. More

From starter to finish, our complete experience was just what we expected. Thank you for treating us like valued Audi owners. We appreciate the personal attention you gave us. what we expected. Thank you for treating us like valued Audi owners. We appreciate the personal attention you gave us. More

The staff is always friendly and extremely knowledgeable. The waiting area is clean and comfortable. I went in for routine maintenance and they were done with it pretty quickly. The waiting area is clean and comfortable. I went in for routine maintenance and they were done with it pretty quickly. More

Although I live in Rancho Cucamonga and Ontario Audi is only a few miles from my house, I continue to give my business to Walter's because of service advisors like Alex Wong. He is knowledgable, friendly, only a few miles from my house, I continue to give my business to Walter's because of service advisors like Alex Wong. He is knowledgable, friendly, professional, and transparent regarding all service work and costs. Very happy with the service I always receive at Walter's. More

Always great service here. Alex Ortiz was very organized through the whole process. Our Q5 has not required much service. It is always an easy process to take our car here. through the whole process. Our Q5 has not required much service. It is always an easy process to take our car here. More

Very professional, customer focused and did it all right. Provided us timely and accurate communication, timely service and alternatives for car services in case we need it Provided us timely and accurate communication, timely service and alternatives for car services in case we need it More

My experience at Walter’s Audi, more specifically with Stacy Samuel was outstanding. She and the rest of the staff were abundantly professional, attentive and entertaining. Stacy Samuel was outstanding. She and the rest of the staff were abundantly professional, attentive and entertaining. More

Alex Wong resolved my issue professionally Recently, I have received a service for my wife A4 that I deemed it was lacking. Alex Wong had provided an excellent service to begin with. The r Recently, I have received a service for my wife A4 that I deemed it was lacking. Alex Wong had provided an excellent service to begin with. The results of the service were outside his control and possibly penalized by my dissatisfaction. Which is not right. However, Alex reached out to me and guided me through each and every item I found inadequate. Everything was properly addressed and discussed with professional demeanor and competence. I was impressed by Alex's courtesy, patience and sincere desire to make a happy customer. Which he did. I am satisfied of the outcome of the conversation and pleased. Definitely Alex is a valuable asset for this dealership! Giovanni Rolla & Dr. Sylvia Cramer More