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1,188 Reviews of Audi Riverside - Service Center
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September 01, 2020
Alex Wong and Stacy Samuel did an excellent job at making me feel welcomed. They both have great customer service. Alex Wong kept great communication, constantly keeping me updated with my vehicle. me feel welcomed. They both have great customer service. Alex Wong kept great communication, constantly keeping me updated with my vehicle. More
by Morgan Riley
September 01, 2020
Alex Ortiz is always a pleasure to work with and so accommodating to our families needs. It’s a big task to take your car in for service when you have kids and need a rental but Alex always gets us in accommodating to our families needs. It’s a big task to take your car in for service when you have kids and need a rental but Alex always gets us in and out with no problems and so fast. Greatly appreciated his time and work ethic! More
by drodemoyer
Employees Worked With
Alex Ortiz
August 29, 2020
Just precise, no BS service....great explanations as to what is going to be done as well as predictive cost...target cease fire.....repeat customer/loyal! what is going to be done as well as predictive cost...target cease fire.....repeat customer/loyal! More
by Trepid47
Employees Worked With
Alex Wong
August 27, 2020
Alex was great to work with on our 40K service interval. From the moment I arrived till picking up the vehicle everything was first class. The communication and the service technicians videos of the progres From the moment I arrived till picking up the vehicle everything was first class. The communication and the service technicians videos of the progress and vehicle status were very helpful and informative. I would definitely recommend Walter's Audi for servicing of your Audi vehicles. More
by ivccabinet
Employees Worked With
Alex Ortiz
August 25, 2020
Excellent customer service for 1st 10K service on my leased 2019 Audi Q5. Dropped off. Stacy called when done. 1st service no charge. Satisfied customer. leased 2019 Audi Q5. Dropped off. Stacy called when done. 1st service no charge. Satisfied customer. More
by JEBOURBON
Employees Worked With
August 24, 2020
From starter to finish, our complete experience was just what we expected. Thank you for treating us like valued Audi owners. We appreciate the personal attention you gave us. what we expected. Thank you for treating us like valued Audi owners. We appreciate the personal attention you gave us. More
by Miss Joyce
Employees Worked With
Christopher Ostman
August 24, 2020
The staff is always friendly and extremely knowledgeable. The waiting area is clean and comfortable. I went in for routine maintenance and they were done with it pretty quickly. The waiting area is clean and comfortable. I went in for routine maintenance and they were done with it pretty quickly. More
by Cndsquared
Employees Worked With
Alex Ortiz
August 24, 2020
Although I live in Rancho Cucamonga and Ontario Audi is only a few miles from my house, I continue to give my business to Walter's because of service advisors like Alex Wong. He is knowledgable, friendly, only a few miles from my house, I continue to give my business to Walter's because of service advisors like Alex Wong. He is knowledgable, friendly, professional, and transparent regarding all service work and costs. Very happy with the service I always receive at Walter's. More
by jkwon
Employees Worked With
Alex Wong
August 23, 2020
Always great service here. Alex Ortiz was very organized through the whole process. Our Q5 has not required much service. It is always an easy process to take our car here. through the whole process. Our Q5 has not required much service. It is always an easy process to take our car here. More
by AudiRocks
Employees Worked With
Alex Ortiz
August 17, 2020
Very professional, customer focused and did it all right. Provided us timely and accurate communication, timely service and alternatives for car services in case we need it Provided us timely and accurate communication, timely service and alternatives for car services in case we need it More
by zsarrafian
Employees Worked With
