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Audi Riverside - Service Center

Riverside, CA

4.9
1,186 Reviews

1,186 Reviews of Audi Riverside - Service Center

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August 11, 2020

This dealership is very clean and accommodating. The staff here are very courteous and professional especially Christopher Ostman who kept me completely updated about my vehicle. I would definitely reco More

by Car service, Syl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Aug 12, 2020 -

Audi Riverside responded

Thank you so much for your excellent review! We are delighted to know that Christopher took great care of you, and that the quality of our service earned your kind recommendation! It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

August 10, 2020

Great and efficient Service I brought my Audi Q7 to Audi dealership for the two front brake pads replacement and was efficiently assisted by Christopher Ostman as my service mana More

by Steffi Chen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wong, Christopher Ostman
Aug 12, 2020 -

Audi Riverside responded

Steffi, Thank you for taking the time to share this positive review! We are pleased that Christopher could be of assistance to you, and he will be proud that the quality of his service met your satisfaction! We thank you for continuing to confide in our dealership with your automotive needs, and we look forward to continuing to provide you and your vehicle with our best care in the future! Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

August 04, 2020

My service was fast and super satisfactory! Thank you! Stacey Samuel is always great, very helpful and knowledgeable. Thank you, Louis D Customers since 2002 More

by Ldomingueziv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Audi Riverside responded

Louis, Thank you so much for your positive review and for confiding in our dealership with your automotive needs! Quality and efficient service is always our goal, and we will be sure to provide you with nothing less in the future. Wishing you the safest of travels until we meet again- on behalf of Stacy and the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

August 04, 2020

Nice visit. The people at Walter’s Audi provide great service. They always address our concerns in a pleasant and caring manner. I am always satisfied. I will buy my next Audi from them. More

by Milo
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Aug 04, 2020 -

Audi Riverside responded

Thank you so much for your positive review! We are overjoyed that our team could be of assistance to you and provide you with a top-notch experience once again. Your satisfaction means so much to us, and we look forward to continuing to provide you and your vehicle with our best care in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

August 03, 2020

Audi service Stacy has always been my favorite adviser. Always funny and engaging. She always is concerned about me vehicle, but also asks about and is concerned More

by smohler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Audi Riverside responded

Thank you for taking the time to leave Stacy this wonderful review! We are delighted to know that she took great care of you and ensured that your experience was seamless- from beginning to end! Your safety and satisfaction are of the utmost importance to us. Please stay safe, and do not hesitate to give us a call if there is anything more that our team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

July 31, 2020

Very happy and pleased with my experience always. Stacey Adams usually assists me with my problems and always has the best customer service. Highly recommend. More

by Mmonique0842
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2020 -

Audi Riverside responded

Monique, Thank you for leaving Stacy this kind review and recommendation! We are pleased that she could get your automotive needs effectively resolved. Your safety and satisfaction are our utmost priorities, and we look forward to continuing to provide you with the same 5-star service in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

July 28, 2020

Stacey Samuel has been my service specialist for over 5 years and has kept both of my Audi A5’s in tip top shape. She represents the best of Walters Audi brand! More

by john.ogunlade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ortiz
Jul 29, 2020 -

Audi Riverside responded

John, Thank you for leaving Stacey this excellent review! She certainly is a wonderful asset to our team, and we are thrilled that she could consistently offer you top-quality service. Your safety and satisfaction are of the utmost importance to us, and we look forward to continuing to provide you and your vehicle with our best care in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

July 28, 2020

Their service advisor was extremely helpful, kind, & considerate of my time. Would love to continue having appointments schedule with him. My car was ready earlier than expected! More

by oswmayor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Jul 29, 2020 -

Audi Riverside responded

Thank you so much for your positive review! Quality and efficient service is always our goal, and we are pleased that our efforts met your satisfaction! It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

July 27, 2020

Alex Wong really went above and beyond. He helped me with an incredibly difficult situation and provided me with excellent customer service. Thank you Alex! More

by ayuan13
Recommend Dealer
Yes
Employees Worked With
Alex Wong , Alex Wong
Jul 29, 2020 -

Audi Riverside responded

Thank you for leaving Alex this 5-star review! We are delighted to know that he took great care of you and ensured that your concerns were thoroughly resolved. It is our pleasure to serve you. Please do not hesitate to let us know if we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

July 26, 2020

Amazing Service Walter’s has alway provided great service for me. Just took my Audi in for maintenance and once again Alex Ortiz provided exceptional service. I appre More

by Jermon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Jul 27, 2020 -

Audi Riverside responded

Thank you so much for your positive review! It is our pleasure to serve you, and we are delighted to know that Alex took exceptional care of you throughout your visit! We wish you safe travels and look forward to continuing to provide you and your vehicle with our best care in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

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