Audi Riverside - Service Center

My experience at Walter’s Audi, more specifically with Stacy Samuel was outstanding. She and the rest of the staff were abundantly professional, attentive and entertaining. Stacy Samuel was outstanding. She and the rest of the staff were abundantly professional, attentive and entertaining. More

Alex Wong resolved my issue professionally Recently, I have received a service for my wife A4 that I deemed it was lacking. Alex Wong had provided an excellent service to begin with. The r Recently, I have received a service for my wife A4 that I deemed it was lacking. Alex Wong had provided an excellent service to begin with. The results of the service were outside his control and possibly penalized by my dissatisfaction. Which is not right. However, Alex reached out to me and guided me through each and every item I found inadequate. Everything was properly addressed and discussed with professional demeanor and competence. I was impressed by Alex's courtesy, patience and sincere desire to make a happy customer. Which he did. I am satisfied of the outcome of the conversation and pleased. Definitely Alex is a valuable asset for this dealership! Giovanni Rolla & Dr. Sylvia Cramer More

This dealership is very clean and accommodating. The staff here are very courteous and professional especially Christopher Ostman who kept me completely updated about my vehicle. I would definitely reco staff here are very courteous and professional especially Christopher Ostman who kept me completely updated about my vehicle. I would definitely recommend this dealership. Keep up the great customer service. More

Great and efficient Service I brought my Audi Q7 to Audi dealership for the two front brake pads replacement and was efficiently assisted by Christopher Ostman as my service mana I brought my Audi Q7 to Audi dealership for the two front brake pads replacement and was efficiently assisted by Christopher Ostman as my service manager. Normally, it would be Alex Wong who would help me with this matter but since Alex was out for the day, Christoper Ostman assisted me with this service. He was very professional, friendly, efficient, and thoroughly explained to me the services needed for my car. I've always enjoyed bringing my car for service at this Audi dealership as all the staff is very helpful and professional. Right from making a service appointment all the way to the service day itself, everything was taken care of without a hitch. I highly recommend this service dealership to anyone needing service for their Audi cars. More

My service was fast and super satisfactory! Thank you! Stacey Samuel is always great, very helpful and knowledgeable. Thank you, Louis D Customers since 2002 Stacey Samuel is always great, very helpful and knowledgeable. Thank you, Louis D Customers since 2002 More

Nice visit. The people at Walter’s Audi provide great service. They always address our concerns in a pleasant and caring manner. I am always satisfied. I will buy my next Audi from them. service. They always address our concerns in a pleasant and caring manner. I am always satisfied. I will buy my next Audi from them. More

Audi service Stacy has always been my favorite adviser. Always funny and engaging. She always is concerned about me vehicle, but also asks about and is concerned Stacy has always been my favorite adviser. Always funny and engaging. She always is concerned about me vehicle, but also asks about and is concerned for my well being. Stacy and everyone I interacted with were friendly and engaging and the center was set up to deal with the Covid-19 virus. More

Very happy and pleased with my experience always. Stacey Adams usually assists me with my problems and always has the best customer service. Highly recommend. Adams usually assists me with my problems and always has the best customer service. Highly recommend. More

Stacey Samuel has been my service specialist for over 5 years and has kept both of my Audi A5’s in tip top shape. She represents the best of Walters Audi brand! years and has kept both of my Audi A5’s in tip top shape. She represents the best of Walters Audi brand! More

Their service advisor was extremely helpful, kind, & considerate of my time. Would love to continue having appointments schedule with him. My car was ready earlier than expected! considerate of my time. Would love to continue having appointments schedule with him. My car was ready earlier than expected! More