Audi Riverside - Service Center

Alex Wong really went above and beyond. He helped me with an incredibly difficult situation and provided me with excellent customer service. Thank you Alex! an incredibly difficult situation and provided me with excellent customer service. Thank you Alex! More

Amazing Service Walter’s has alway provided great service for me. Just took my Audi in for maintenance and once again Alex Ortiz provided exceptional service. I appre Walter’s has alway provided great service for me. Just took my Audi in for maintenance and once again Alex Ortiz provided exceptional service. I appreciate you Alex and once again thank you. More

Chris was super nice and efficient! It was easy to get an appointment and the issue was fixed fast. Everyone was helpful and in a good mood. appointment and the issue was fixed fast. Everyone was helpful and in a good mood. More

Stacy Samuel in the service department is intelligent , efficient and friendly. She is one of the reasons my husband and I only do business with Walters’s Audi. We lnow we can count on Stacy. efficient and friendly. She is one of the reasons my husband and I only do business with Walters’s Audi. We lnow we can count on Stacy. More

Brought in my wife’s new Audi to get detailed and a roof rack installed. Stacy took care of all our needs and the car looked great. She told me it would of been done sooner but that she saw a few spots on rack installed. Stacy took care of all our needs and the car looked great. She told me it would of been done sooner but that she saw a few spots on the car and she wanted to make sure we were satisfied! Stacy is top notch! More

Alex is my service advisor every time I bring in my Audi RS5. Super professional, friendly and quick. Make sure you ask for Alex in service. Thanks buddy!! RS5. Super professional, friendly and quick. Make sure you ask for Alex in service. Thanks buddy!! More

Alex was great and very helpful. Awesome service kept me updated and the car was ready when promised. I highly recommend Walter's of Riverside. updated and the car was ready when promised. I highly recommend Walter's of Riverside. More

This was my first visit at Walter’s Audi in Riverside. I took my Audi Q5 for service and the service advisor that greeted and helped me was Alex Wong. I can definitely say his customer service is excellen took my Audi Q5 for service and the service advisor that greeted and helped me was Alex Wong. I can definitely say his customer service is excellent. Alex took the time to explain all the procedures and process. The e-mail that they sent explaining each service needed also included a short video, which was very helpful. Overall my experience at Walter’s Audi was awesome. Thank you. More

Personal Touch always given by Alex Ortiz Over the years Alex has been great! He always takes time to personalize the visit and ask how my family is doing. He does a fantastic job in making t Over the years Alex has been great! He always takes time to personalize the visit and ask how my family is doing. He does a fantastic job in making the visit more than just a business transaction. I appreciate that he is always looking to help in anyway. While not being in sales, Alex is your best sales person by far to retain business at the dealership. More

Very positive I was serviced by Alex Ortiz. His demeanor was always positive and professional. This makes the visit pleasurable and channels the "karma" so everythi I was serviced by Alex Ortiz. His demeanor was always positive and professional. This makes the visit pleasurable and channels the "karma" so everything just happens to meet expectations. Great ! I wanted to recommend him for regional manager, but he declined. A. Arteaga More