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Audi Riverside - Service Center

Riverside, CA

4.9
1,185 Reviews

1,185 Reviews of Audi Riverside - Service Center

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July 21, 2020

Stacy Samuel in the service department is intelligent , efficient and friendly. She is one of the reasons my husband and I only do business with Walters’s Audi. We lnow we can count on Stacy. More

by Bartandcat
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bartoli
Jul 22, 2020 -

Audi Riverside responded

Thank you for leaving Stacy this excellent review! We are delighted to know that she has your confidence, and that she always takes exceptional care of you and your automotive needs! She will be so honored by your very kind words, and we are certain that she will provide you with nothing less than the same quality and efficient service in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

July 21, 2020

Brought in my wife’s new Audi to get detailed and a roof rack installed. Stacy took care of all our needs and the car looked great. She told me it would of been done sooner but that she saw a few spots on More

by KKnight
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Audi Riverside responded

Thank you so much for your excellent review! We are overjoyed that Stacy could be of exceptional assistance to you and get your automotive needs taken care of- to your satisfaction. Providing top-quality service is always our goal, and we will be sure to offer you nothing less in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

July 21, 2020

Alex is my service advisor every time I bring in my Audi RS5. Super professional, friendly and quick. Make sure you ask for Alex in service. Thanks buddy!! More

by T.UINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Jul 22, 2020 -

Audi Riverside responded

Thank you so much for your 5-star review! We are delighted to know that Alex always takes great care of you and ensures that your needs are efficiently resolved. He will be proud to have earned your kind recommendation, and we hope to serve you and your automotive needs for years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

July 21, 2020

Alex was great and very helpful. Awesome service kept me updated and the car was ready when promised. I highly recommend Walter's of Riverside. More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Jul 22, 2020 -

Audi Riverside responded

George, Thank you so much for your 5-star review and recommendation! We appreciate your business and are overjoyed that Alex could get your vehicular needs efficiently taken care of. We wish you safe travels and ask that you do not hesitate to let us know how Alex and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

July 21, 2020

This was my first visit at Walter’s Audi in Riverside. I took my Audi Q5 for service and the service advisor that greeted and helped me was Alex Wong. I can definitely say his customer service is excellen More

by Rosekat
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Jul 22, 2020 -

Audi Riverside responded

Thank you so much for your positive review and for choosing to work with us at Walter's Audi! We are overjoyed that Alex could be of remarkable assistance to you and make your first visit to our dealership as pleasant as possible! We wish you the safest of travels and ask that you do not hesitate to give us a call if we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

July 21, 2020

Personal Touch always given by Alex Ortiz Over the years Alex has been great! He always takes time to personalize the visit and ask how my family is doing. He does a fantastic job in making t More

by iflyporsche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Jul 22, 2020 -

Audi Riverside responded

Thank you so much for your positive review! We are delighted to know that Alex has your confidence, and that he always takes exceptional care of you and your automotive needs! He will be so honored to hear of your very kind words. Please let us know how he and the team may be of further assistance to you in the future! ' Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

July 13, 2020

Very positive I was serviced by Alex Ortiz. His demeanor was always positive and professional. This makes the visit pleasurable and channels the "karma" so everythi More

by USAEW11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Jul 15, 2020 -

Audi Riverside responded

Thank you for leaving Alex this wonderful review! It is a pleasure to know how confident you are in his service, and we are overjoyed that he could consistently make your visits so smooth and enjoyable. He will be honored to hear of your incredible review, and we are certain that he will continue to provide you and your vehicle with the same 5-star service in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

July 09, 2020

Outstanding service Just recently brought my A7 to Walter's Audit in Riverside and received EXCELLENT service from Alex Wong! Thanks! Will definitely return for my next More

by baumann_jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Jul 10, 2020 -

Audi Riverside responded

Jason, Thank you so much for your excellent review! We appreciate your business and are pleased that we could get your automotive needs taken care of- to your satisfaction! We wish you safe travels and ask that you do not hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

July 07, 2020

Stacey Samuels stands above the rest. You don’t need to ask what you need cause she already knows and takes care of you on the spot. More

by Angies328
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2020 -

Audi Riverside responded

Angie, Thank you for leaving Stacy this excellent review! She will be so honored by your very kind words and to know how confident you are in her service. We appreciate your business. Please do not hesitate to let us know how Stacy and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

July 06, 2020

Alex Ortiz was amazing to work with. He always kept in touch with me and supplied me with all the necessary information and price amount. I enjoy that he is straight up with and tells me exactly what need More

by dale.copp
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Jul 09, 2020 -

Audi Riverside responded

Thank you for leaving Alex this wonderful review! We are so appreciative of your business, and we are delighted to hear that he always takes exceptional care of you when you join us for service! He will be proud to know how confident you are in his efforts, and we are certain that he will continue to provide you with the same quality service in the years to come! Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

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