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Audi Riverside - Service Center

Riverside, CA

4.9
1,188 Reviews

1,188 Reviews of Audi Riverside - Service Center

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July 09, 2020

Outstanding service Just recently brought my A7 to Walter's Audit in Riverside and received EXCELLENT service from Alex Wong! Thanks! Will definitely return for my next More

by baumann_jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Jul 10, 2020 -

Audi Riverside responded

Jason, Thank you so much for your excellent review! We appreciate your business and are pleased that we could get your automotive needs taken care of- to your satisfaction! We wish you safe travels and ask that you do not hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

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July 07, 2020

Stacey Samuels stands above the rest. You don’t need to ask what you need cause she already knows and takes care of you on the spot. More

by Angies328
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2020 -

Audi Riverside responded

Angie, Thank you for leaving Stacy this excellent review! She will be so honored by your very kind words and to know how confident you are in her service. We appreciate your business. Please do not hesitate to let us know how Stacy and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

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July 06, 2020

Alex Ortiz was amazing to work with. He always kept in touch with me and supplied me with all the necessary information and price amount. I enjoy that he is straight up with and tells me exactly what need More

by dale.copp
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Jul 09, 2020 -

Audi Riverside responded

Thank you for leaving Alex this wonderful review! We are so appreciative of your business, and we are delighted to hear that he always takes exceptional care of you when you join us for service! He will be proud to know how confident you are in his efforts, and we are certain that he will continue to provide you with the same quality service in the years to come! Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

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July 03, 2020

The Stacy Samuel/Alex Wong Team that make's Walter's Audi a 5-Star Dealership. And with an exceptional Service Department backing them up, you and your Audi, can always expect to get the very best. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wong
Jul 06, 2020 -

Audi Riverside responded

Bill, Thank you so much for your excellent review! We are honored by your business, and we are overjoyed that our team could consistently provide you and your vehicle with top-notch service! It is our pleasure to assist you in any way possible, and we hope to continue serving you and your automotive needs for many years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

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July 03, 2020

Stacy Samuel is a lifesaver!I drive two hours in and two Stacy Samuel is a lifesaver! I drive two hours in and two hours out to get my Audi service at Walter’s, if that doesn’t let you know how great the se More

by KayVee
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Audi Riverside responded

Thank you for leaving Stacy this wonderful review! We are so appreciative of the opportunity to serve you, and we are overjoyed that we could consistently keep your vehicle in its best condition! Providing top-quality service is so important to us, and we will be sure to offer you nothing less in the years to come! We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

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July 02, 2020

5-Stars for Alex Wong, Service Advisor for Walter’s Audi, Riverside. He exceeds customer service excellence in his knowledge, honesty, and communication! I highly recommend you seek him out for all your serv More

by Kmkru
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Jul 06, 2020 -

Audi Riverside responded

Kenny, Thank you for leaving Alex this 5-star review and recommendation! We are overjoyed that he could provide you with the quality service that you so much deserve! He will be proud to know how greatly you valued his assistance. Please let us know how he and the team may serve you again in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

More
July 02, 2020

Dealership was very clean and accommodating. Staff was friendly and kept me updated on my vehicle. I received excellent customer service especially from Christopher Ostman. More

by Car service, Syl
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Jul 06, 2020 -

Audi Riverside responded

Thank you so much for your 5-star review! We are pleased that Christopher and the team could be of great assistance to you, and we are happy to hear that you were updated and informed- from beginning to end. We wish you safe travels and hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

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July 01, 2020

Alex Wong is a very helpful person he managed my situation perfectly and was updating me every step of the way. Great person to work with. More

by Jose123
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ortiz, Alex Wong
Jul 02, 2020 -

Audi Riverside responded

Jose, Thank you for leaving Alex this positive review! We are delighted to know that he took great care of you and kept you updated and informed throughout your visit! It is our pleasure to serve you, and we hope to hear from you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

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July 01, 2020

We have taken 3 of our Audi’s to this dealership. All of the staff are friendly and professional, and we feel confident taking our cars to this dealership. More

by alkema4
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ortiz, Alex Wong, Christopher Ostman
Jul 02, 2020 -

Audi Riverside responded

Thank you so much for your positive review! We appreciate your business and are overjoyed that we could consistently keep your vehicles in their best condition. It is such an honor to have your confidence, and we hope to continue serving you and your automotive needs for years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

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July 01, 2020

Great service for this Audi dealership I love taking my Audi Q7 in this dealership. Our service manager, Alex Wong is very professional, friendly and knowledgeable with what service is need More

by Steffi Chen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Jul 02, 2020 -

Audi Riverside responded

Steffi, Thank you so much for your wonderful review! We are so appreciative of your business, and we are pleased that Alex could consistently resolve each of your concerns! Your safety and satisfaction are our utmost priorities, and we look forward to continuing to provide you and your vehicle with our best care in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

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