Audi Riverside - Service Center

The Stacy Samuel/Alex Wong Team that make's Walter's Audi a 5-Star Dealership. And with an exceptional Service Department backing them up, you and your Audi, can always expect to get the very best. a 5-Star Dealership. And with an exceptional Service Department backing them up, you and your Audi, can always expect to get the very best. More

Stacy Samuel is a lifesaver!I drive two hours in and two Stacy Samuel is a lifesaver! I drive two hours in and two hours out to get my Audi service at Walter’s, if that doesn’t let you know how great the se Stacy Samuel is a lifesaver! I drive two hours in and two hours out to get my Audi service at Walter’s, if that doesn’t let you know how great the service team is I don’t know what will. And I get to visit my girl Stacy! Though the visits and working with her it’s evident she’s such an asset to the team and I’m so grateful to be able to be her customer; she’s friendly, assisting, and overall totally awesome. She gets me in and out and is always clear about the process. Thanks Stacy and behind the scenes service team! More

5-Stars for Alex Wong, Service Advisor for Walter’s Audi, Riverside. He exceeds customer service excellence in his knowledge, honesty, and communication! I highly recommend you seek him out for all your serv Riverside. He exceeds customer service excellence in his knowledge, honesty, and communication! I highly recommend you seek him out for all your service needs. More

Dealership was very clean and accommodating. Staff was friendly and kept me updated on my vehicle. I received excellent customer service especially from Christopher Ostman. friendly and kept me updated on my vehicle. I received excellent customer service especially from Christopher Ostman. More

Alex Wong is a very helpful person he managed my situation perfectly and was updating me every step of the way. Great person to work with. situation perfectly and was updating me every step of the way. Great person to work with. More

We have taken 3 of our Audi’s to this dealership. All of the staff are friendly and professional, and we feel confident taking our cars to this dealership. the staff are friendly and professional, and we feel confident taking our cars to this dealership. More

Great service for this Audi dealership I love taking my Audi Q7 in this dealership. Our service manager, Alex Wong is very professional, friendly and knowledgeable with what service is need I love taking my Audi Q7 in this dealership. Our service manager, Alex Wong is very professional, friendly and knowledgeable with what service is needed for my vehicle to keep it in it’s best shape. I will not take my car for service anywhere else but to this place. Best customer service ever! More

Every time I call to have my car serviced , they take me in right away.I don’t have to wait And as soon as I walk in they know who I am and you take care of me . Stacy Samuel , she she takes the time to ex in right away.I don’t have to wait And as soon as I walk in they know who I am and you take care of me . Stacy Samuel , she she takes the time to explain to me and she calls me if there’s anything that needs to be done she keeps me updated she’s just a wonderful person to work with. More

Stacy is my favorite SA at this dealer. I bugged with different questions wanting different things and she always got back to me. There was a certain product I wanted that other dealerships weren’t reall different questions wanting different things and she always got back to me. There was a certain product I wanted that other dealerships weren’t really helping with but she got it for me. More

I have a 2008 Audi S5. Took my care in for a check engine and epc light. They were able to find out the problem and fix it when no other dealers/shops could. Trust them with my car 100%. Alex Wong was VERY h and epc light. They were able to find out the problem and fix it when no other dealers/shops could. Trust them with my car 100%. Alex Wong was VERY helpful and informative about my car. Made a new friend! More