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Audi Riverside - Service Center

Riverside, CA

4.9
1,185 Reviews

1,185 Reviews of Audi Riverside - Service Center

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June 23, 2020

Thank you very much to Mr. Christopher Ostman for his warm and attentive service. In the service process to minimize the customer unnecessary charges. Top of the service. More

by Shengjun Zhang
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Jun 24, 2020 -

Audi Riverside responded

Shengjun, Thank you so much for leaving Christopher this excellent review! We are delighted to know that he took great care of you and ensured that your visit was as seamless as possible! It is our pleasure to serve you. Please do not hesitate to let us know how Christopher and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

June 15, 2020

My experience at Walter’s Audi in Riverside was excellent. This is due to my service advisor Alex Ortiz. Knows what he is doing and is very good at dealing with complex scenarios. Appreciate his gu More

by James
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Jun 17, 2020 -

Audi Riverside responded

James, Thank you so much for your wonderful review! We are delighted to know that Alex has your confidence and that he always takes great care of you and your automotive needs! We are so appreciative of your business, and we look forward to continuing to provide you and your vehicle with our best care in the future! Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

June 04, 2020

Always am treated extremely well. Stacy Samuel truly cares about the customer. The entire staff is friendly and professional. I will continue to have my Audi serviced at Walters Audi. They treat you More

by SQ5guyWH
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Audi Riverside responded

Thank you so much for your amazing review! Your satisfaction is of the utmost importance to us, and we are pleased that we could consistently provide you with the quality service that you so much deserve! It is an honor to have your confidence and loyalty, and we hope to serve you again and your automotive needs for many years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

June 01, 2020

Always cordial and knowledgeable. Overall pleasure to work with. Always explains and clarifies all service needs whether preventive or immediate and understands the customer well More

by Tom.young722
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Jun 02, 2020 -

Audi Riverside responded

Tom, Thank you for leaving Alex this 5-star review! We are delighted to know that he has your confidence and that the quality of his service always meets your satisfaction. We appreciate your business and look forward to continuing to provide you and your vehicle with our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

May 28, 2020

Walters Audi,I have been an Audi customer for 10 years Walters Audi, I have been an Audi customer for 10 years now and let me tell you I have never had such a great experience with a service advisor as I More

by Jayurieta13
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
May 28, 2020 -

Audi Riverside responded

Jay, Thank you so much for your amazing review and for continuing to confide in our dealership with your automotive needs! It is such a pleasure to have your loyalty, and we are thrilled that your recent experience with Alex left you so impressed! He will be so honored by your very kind words. Please let us know how he and the team may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

May 26, 2020

Very excellent service by Walter’s Audi of Riverside! I am very satisfied with the work done. I will definitely go back and use their service department again. More

by JohnDevera
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
May 26, 2020 -

Audi Riverside responded

John, Thank you so much for your 5-star review! We are pleased that the quality of our work met your satisfaction once again! It is our pleasure to assist you in any possible way, and we look forward to working with you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

May 20, 2020

Alex Wong made sure to take care of me as a customer of Audi and i appreciate the help he has given me. i will definitely come back and ask for Alex the next time i come in if i need to get my car services More

by felix urbiztondo
Recommend Dealer
Yes
Employees Worked With
Alex Wong
May 20, 2020 -

Audi Riverside responded

Felix, Thank you for leaving Alex this 5-star review! We are pleased that he could offer you such remarkable assistance! He will be proud to know how greatly you valued his efforts. Please let us know if there is anything more that he or the team may help you with in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

May 11, 2020

Take my car for service, the people there are very friendly and courteous. The service was performed on time and done correctly. Will continue to use this dealer with my service guy Alex Wong. More

by sherefhafez
Recommend Dealer
Yes
Employees Worked With
Alex Wong
May 12, 2020 -

Audi Riverside responded

Thank you for sharing this positive feedback! We are so pleased that the quality and efficiency of our work met your satisfaction! Alex will be proud to have earned your confidence and loyalty, and we will be awaiting an opportunity to serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

May 08, 2020

I was scheduled for an appointment and before my car wouldn’t start. The audi dealership was very helpful. They got me the # for the tow and followed-up when my car arrived. Stacy Samuel helped me and s More

by Cgibson17
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Audi Riverside responded

Thank you for taking the time to leave us this 5-star review! Your safety and satisfaction are of the utmost importance to us, and we are overjoyed that we could make your overall service experience as seamless as possible. We wish you the best and the safest of travels. Please feel free to give us a call if there is anything more that Stacy or the team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

May 05, 2020

I was there for regular maintenance work.Alex was very I was there for regular maintenance work. Alex was very courteous and helpful . Work was done as promised . He explained me everything after work w More

by Naresh
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
May 06, 2020 -

Audi Riverside responded

Thank you so much for your 5-star review! We are so pleased that Alex could be of assistance to you and get your automotive needs effectively resolved! We wish you safe travels and ask that you do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

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