Audi Riverside - Service Center

Take my car for service, the people there are very friendly and courteous. The service was performed on time and done correctly. Will continue to use this dealer with my service guy Alex Wong. friendly and courteous. The service was performed on time and done correctly. Will continue to use this dealer with my service guy Alex Wong. More

I was scheduled for an appointment and before my car wouldn’t start. The audi dealership was very helpful. They got me the # for the tow and followed-up when my car arrived. Stacy Samuel helped me and s wouldn’t start. The audi dealership was very helpful. They got me the # for the tow and followed-up when my car arrived. Stacy Samuel helped me and she was wonderful. Excellent customer service. I am sad I do not live in the area to make this my go-to Audi dealership. Thanks, Stacy! More

I was there for regular maintenance work.Alex was very I was there for regular maintenance work. Alex was very courteous and helpful . Work was done as promised . He explained me everything after work w I was there for regular maintenance work. Alex was very courteous and helpful . Work was done as promised . He explained me everything after work was done . More

Service Department Visit Service Advisor Alex Ortiz has continued to provide the level of service you expect from a luxury car brand. Red carpet service actually. We brought Service Advisor Alex Ortiz has continued to provide the level of service you expect from a luxury car brand. Red carpet service actually. We brought our Q7 in for a strange noise and unbeknownst had run over something in the road. The technician took a video of the damage and Alex sent it to me for review. I contacted our insurance carrier and Alex took care of it from there. We have and will continue to be a patron of this dealership More

Fantastic service! Alex Wong was very friendly and helped make the process of getting my A3 serviced as simple as can be. It was a quick process without any hassle and I Alex Wong was very friendly and helped make the process of getting my A3 serviced as simple as can be. It was a quick process without any hassle and I was able to get back on the road quicker than expected, which is exactly what anyone wants. More

BEST SERVICE MAN! Alex Wong is the best guy in Walter Audi! I was very impressed! Walter Audi Excellent Service and Experience! I will definitely be back, to see Al Alex Wong is the best guy in Walter Audi! I was very impressed! Walter Audi Excellent Service and Experience! I will definitely be back, to see Alex Wong next service. More

Yearly service This is now the third year that I have had my Audi serviced at Walter's Audi in RIverside, with Alex Ortiz, and as always the service is timely and do This is now the third year that I have had my Audi serviced at Walter's Audi in RIverside, with Alex Ortiz, and as always the service is timely and done to a high standard, the customer service is beyond excellent, accommodating to one's specific situation. Top notch service each time! More

Alex Ortiz and the crew at Walters always step up and take excellent care of me and my Audi, even during these unusual times. The entire time I was there I saw multiple people going around sanitizing sur take excellent care of me and my Audi, even during these unusual times. The entire time I was there I saw multiple people going around sanitizing surfaces, including my car and my loaner car. Great experience as always! More

Alex was excellent helping us with the service on our vehicle. During this challenging time he was very helpful and made sure our car was completed the same day. He made sure everything was safe when vehicle. During this challenging time he was very helpful and made sure our car was completed the same day. He made sure everything was safe when returning our vehicle considering the covid circumstances. I was very pleased with the service and how we were treated. There was also another gentleman that helped me check in because Alex had a customer when I arrived. I was a little early. I can’t remember his name but he helped in the process Everything was excellent More

Took my Audi A3 to the service department to have my brakes checked. Called and spoke to Alex Ortiz and he immediately accommodated my needs. Kept me informed about my car every step of the way. Got the brakes checked. Called and spoke to Alex Ortiz and he immediately accommodated my needs. Kept me informed about my car every step of the way. Got the problem resolved in a short time. Great customer service! Thanks to Alex Ortiz! More